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Reviews of Alona de Tropicana Resort

3 out of 5
Alona de Tropicana Resort
Brgy. Tawala, Panglao, Bohol

Reviews

8.0

Very Good

Rating 10 - Excellent. 9 out of 19 reviews" "
Rating 8 - Good. 6 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 3 out of 19 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Staffs are very friendly and the pool is so nice. But the hot water system was not working, so we had to take cold shower…. Overall is great.
Stayed 5 nights in Dec 2023

8/10 Good

divinia

Stayed 1 night in Feb 2023

10/10 Excellent

Rodante

Traveled with family
Liked: Staff & service, property conditions & facilities
Everything about this property is excellent, including all its staff particularly, Lona, front desk clerk, who even went to the extent of loaning us her personal money when we ran out of change to pay for our trici-cab. Such great experience. Highly recommended when you go to Panglao, Bohol.

10/10 Excellent

Henry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and extremely clean.
Stayed 1 night in Jun 2022

8/10 Good

DAVID

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very nice. The landscaping shows a lot of effort. The rooms are modern. There's a backup generator to provide power when needed. The staff is friendly. The included breakfast was most generous. Kept me going through the day. No hot water 10 of our 12 night stay.
Stayed 12 nights in Apr 2022

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Damian on 2019/8/11
Hi Joseph, Thank you for staying with us. We do appreciate your feedback and hope to see you again soon at Alona de Tropicana. Best regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice swimming pool. Very friendly staff. Morden and clean room. delicious foods.(Need to increase the type of food like pizza or pasta. Korean food etc) We had a happy time there and We're gonna miss them.. :-) its truly home sweet home to me. Thank you merry raymond and all of them. It's a 15-minute walk to Alona beach. 3minute by trycycle.
Stayed 1 night in Aug 2019
Response from Damian on 2019/8/6
Hi, thank you for staying with us, we do appreciate your feedback. I will definitely pass on the review to the team. Hoping to see you again at Alona de Tropicana. Best regards

2/10 Terrible

Verified traveler

Disliked: Cleanliness
Unsat. Aircon was not sufficient for the space. Cleanliness is unsat
Stayed 3 nights in Jul 2019
Response from Damian on 2019/8/6
Hello, we are very sorry to read that you did not enjoy your experience at Alona de Tropicana. I took note of the air conditioning and cleaning issue. Rest assured that this will be addressed promptly. Best regards

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2019
Response from Damian on 2019/8/1
Hi, Thank you for staying with us, we do appreciate your positive feedback. We hope to see you again soon at Alona de Tropicana. Kind Regards

8/10 Good

DOKYOUNG

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

WON

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Staff on 2023/10/10
Good day Ma'am/Sir, on behalf of our resort we are very sorry we did not meet your expectations. Please let us know your feedback so we can improve our service next time in order to satisfy our guest and customer. Have a great day ahead God bless.Best regards,Alona de Tropicana

10/10 Excellent

Tae Hyeong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
안락한공간, 깨끗한 룸상태, 친절한 직원 프라이빗한 공간, 테라스에서 나오자마자 맞이하는 수영장. 모든것이 완벽합니다. 알로나비치 맥도널드까지 도보 12분가량 걸립니다. 툭툭이로는 4분걸리는 거리. 만족합니다.
Stayed 3 nights in Sep 2023
Response from Staff on 2023/10/10
Dear Guest, Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

6/10 Okay

SEWON

Stayed 1 night in Aug 2023

10/10 Excellent

daejong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Staff on 2023/10/10
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

Minyoung

Stayed 4 nights in Jul 2023

2/10 Terrible

Yunghee

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Seongeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아쉬운점도 있지만 가성비 최고
장점: 가성비 최고의 호텔입니다. 서비스 친절하고 방시설도 깔끔합니다. 수압도 쎕니다 단점: 어메니티는 따로 없습니다 알로나 비치에서 리조트 까지의 거리는(도보 10~15) 약간 애매합니다.
Stayed 3 nights in Jan 2020
Response from - linda on 2020/2/1
Thank you so much for your staying at alona de Tropicana Resort during your recent stay at panglao island , we do appreciate your feedback..

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
Stayed 2 nights in Oct 2019
Response from Linda on 2019/10/12
Dear David, Thank you for making us your hotel of choice during your recent stay in Panglao Island. We do appreciate your feedback and hope to see you again soon.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Lors de notre passage par Panglao au cours de notre voyages aux Philippines nous avons été vraiment ravi d’avoir choisi cet Hôtel à taille humaine. Établissement neuf avec des chambres modernes et épurées, on se sent rapidement à l’aise et comme chez soi. La piscine est également très propre et profonde, accompagnée d’un jaccuzi vraiment top. Le personnel est à l’écoute et très agréable. Même s’il est un peu eloigné du centre (15 min de marche ), cet hôtel reste une très bonne surprise!
Stayed 4 nights in Aug 2019
Response from Damian on 2019/8/23
Bonjour Sandra, Ce fût un plaisir de vous avoir en tant que client. Nous vous remecions d'avois pris le temps de partager votre experience à Alona de Tropicana. L'équipe est très heureuse d'apprendre votre satisfaction et le fait que vous vous soyez rapidement senti a l' aise. Nous éspérons vous revoir très bientôt.