Condo, 3 Bedrooms, Beachfront (817) | Balcony view
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Reviews of Tidewater Beach Resort by Panhandle Getaways

3.5 out of 5
Tidewater Beach Resort by Panhandle Getaways
16819 Front Beach Road, Panama City Beach, FL

Reviews

7.2

Good

Rating 10 - Excellent. 34 out of 118 reviews" "
Rating 8 - Good. 38 out of 118 reviews" "
Rating 6 - Okay. 19 out of 118 reviews" "
Rating 4 - Poor. 13 out of 118 reviews" "
Rating 2 - Terrible. 14 out of 118 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Samuel

Liked: Cleanliness
Disliked: Property conditions & facilities
one of the outdoor hot tubs was broken and the other was dirty. for most of the stay one of the four lifts were in use. lifts were quick to get you to your floor yet took forever to come when called and they were quite noisey. you could hear the lifts from deep within the room all through the night.
Stayed 2 nights in May 2024

10/10 Excellent

tony, Osage city

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from PHG on 2024/5/6
Tony, thank you so much for your valued feedback!

10/10 Excellent

April

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
I just didn’t like elevator it takes too long of waiting
Stayed 2 nights in Apr 2024
Response from PHG on 2024/4/9
April, thank you so much for your valued feedback!

8/10 Good

Bobbie Jo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the beach and ocean view. Very large property. Elevator wait time is rather long due to very large place and always busy
Stayed 5 nights in Mar 2024
Response from PHG on 2024/4/9
Bobbie, thank you so much for your valued feedback!

8/10 Good

Jennifer

Liked: Cleanliness
The elevators are horrible during spring break. After waiting 15-20 minutes we would give up and take the stairs.. luckily we were on floor 7. The indoor pool was closed for maintenance half the time we were there.. the same days the ocean was closed for high tide and it was too cold for the outdoor pools
Stayed 7 nights in Mar 2024
Response from PHG on 2024/4/9
Jennifer, thank you so much for your valued feedback!

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful with an amazing view! Just what we needed. I loved the way it was decorated also. The bed was comfortable and the kitchen had almost everything we needed. Just was missing some matching lids for pans and could've used another baking sheet.. there was only a giant pizza pan. The only disappointing part was that the outdoor pools were super ice cold! Maybe it's too early in the season?
Stayed 4 nights in Mar 2024
Response from PHG on 2024/4/9
Andrea, thank you so much for your valued feedback!

10/10 Excellent

Donald

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from PHG on 2023/10/23
Donald, thank you for your valued feedback!

8/10 Good

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was fine. I had s prompt response to maintenence issue. But we didn't care for the Roku tv
Stayed 4 nights in Sep 2023
Response from PHG on 2023/10/4
John, thank you so much for your valued feedback!

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Condo was great with lots of space. The elevators had some wait at times. The beach service is kinda expensive and ends at 4:30. Did not like getting kicked off chairs.
Stayed 3 nights in Sep 2023
Response from PHG on 2023/9/8
Jennifer, thank you so much for your valued feedback!

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Everything was good except the communication very bad attitude.
Stayed 2 nights in Aug 2023
Response from PHG on 2023/8/18
Nancy, thank you so much for your valued feedback!

10/10 Excellent

Cherie

Stayed 2 nights in Aug 2023
Response from PHG on 2023/8/15
Cherie, thank you so much for your valued feedback!

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, room comfort
The stay with Tidewater was nice except the Elevators were horrible. The wait for the elevator was sometimes 10-20mins and we were on the 13th floor so every time we left the room we had to wait forever . That was a major bummer .That needs to be fixed. The weather was bad all day on Saturday so we missed 1 whole day . But the condo was clean and nice.
Stayed 2 nights in Aug 2023
Response from PHG on 2023/8/17
Fred, thank you so much for your valued feedback!

10/10 Excellent

Paula

Stayed 4 nights in Jul 2023
Response from PHG on 2023/8/23
Paula, thank you so much for your valued feedback!

4/10 Poor

Raschelle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
About the only thing we liked about the property was the beach access and views and the pool area. Other than that, the condo that we stayed in was 716 and it wasnt cleaned properly. There was still food left on dishes and utensils from the previous people that stayed before us. We killed two cockroaches, there was rust all around the water/ice dispenser. And when we called in to report our findings they seemed none to concerned with trying to compensate us for the inconvenience. We will definitely never stay at tidewater resort and maybe none of the panhandle properties if this is their standard of business.
Stayed 6 nights in Jul 2023
Response from PHG on 2023/8/15
Raschelle, thank you so much for your valued feedback! We apologize for any inconvenience you may have experienced during your stay and are addressing your concerns.

8/10 Good

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2023
Response from PHG on 2023/8/15
Sabrina, thank you so much for your valued feedback!

4/10 Poor

Quang

Traveled with family and small children
Liked: Property conditions & facilities
elevator hard to find when you want come up and down
Stayed 3 nights in Jun 2023
Response from PHG on 2023/8/15
Quang, thank you so much for your valued feedback!

8/10 Good

peter

Stayed 3 nights in Jun 2023
Response from PHG on 2023/8/15
Peter, thank you so much for your valued feedback!

8/10 Good

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Elevators were busy. With such a busy facility, additional elevators could have helped.
Stayed 4 nights in Jun 2023
Response from PHG on 2023/8/15
Muhammad, thank you so much for your valued feedback!

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Condo was clean and just perfect for us. Great view of ocean. Gorgeous kitchen. Elevators were tough because of the number of people. But overall my best stay in PC Beach
Stayed 4 nights in Jun 2023

8/10 Good

Turnis

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, room comfort
Beach Vacation
We had a very good stay. The room was amazing and clean. The whole resort in it's self was ran to perfection. The staff were friendly and helpful. It was nice to know there was 24hr security and that you could only access the resort with a special wrist band that only ages 13 and up had. We will definitely be returning. This place is a 10 out of 10.
Stayed 8 nights in Apr 2023

2/10 Terrible

David

Traveled with family
Worst property ever
Worst property ever. Waited every time at elevator for over 30 minutes. Several times my family had to climb 29 floors when elevator never came to ground floor. Unacceptable.
Stayed 6 nights in Apr 2023

6/10 Okay

Christy

Traveled with family
Liked: Cleanliness
If not for the view…
The units are in a separate building and the parking garage is attached with an overwalk. Inconvenient to say the least. The wait time for the elevators at this 20+ story property is ridiculous. It took us 30 the first day to get to our room. We took the stairs half the time bc it was faster than waiting for an elevator. If you have a big family or traveling with a lot of luggage be prepared for long wait times and ready to pile into the elevator at every chance you get. It’s a mission going down the parking garage, beach or pool unless you’re on the lower levels. Marcos is across the street and there is a Starbucks on the property. The view from our room was beautiful and everything was fairly clean. Communication was great and convenient thru texts. Wrist bands are given to everyone over 12 and used to enter and exit areas on the property. The noise level was the worse with ppl up till 2-3am being loud in the building and on the streets. We most likely won’t be back.
Stayed 3 nights in Apr 2023

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed on the 23 floor in the month of September. Elevators worked wonderful, no long Wait. Beautiful view of the ocean from your balcony. Plenty of towels and washcloths provided. Washer and dryer in room. Everything you need to cook and eat with was provided. I would definitely stay here again!!
Stayed 5 nights in Sep 2022
Response from Panhandle Getaways on 2022/9/14
Thanks so much for the 5-star review, Nicole!

10/10 Excellent

Noe

Stayed 2 nights in Sep 2022

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms was nice. Both pools were very nice and there was great access to the beach. The only bad thing was the elevators. They were terrible! Sometimes you had to wait 30 minutes or more for the elevator to arrive and half the time they were to full to get on.
Stayed 4 nights in Jul 2022
Response from PHG on 2022/7/26
Thank you so much for your valued feedback! We will submit your feedback regarding the elevators to the HOA.

6/10 Okay

Pedro, westwego

Traveled with family
Liked: Cleanliness
One of the bathroom didn’t work. Communication with property was very poor.
Stayed 2 nights in Jun 2022
Response from PHG on 2022/7/6
Thank you so much for your valued feedback! We are addressing your concerns.

10/10 Excellent

Daryl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great vacation!, nice room, clean, close to restaurants and shopping, didn’t have any problems, people complain about the elevators being slow, but that’s part of staying at a popular place.
Stayed 5 nights in Jun 2022
Response from PHG on 2022/6/20
Thank you for the great feedback, Daryl. We are glad you enjoyed your stay!

6/10 Okay

Santos N.

Traveled with family and small children, Traveled with family
The property was ok. But was water all over the kitchen and the master bath, all the time. Even that we mop several times a day. The floor never dry. We have not idea where that water come from. At the end. It was frustrating 😒 so definitely not staying here again. Alos the elevator was so slow. Took several minutes to use one.
Stayed 4 nights in Jun 2022
Response from PHG on 2022/6/15
Thank you so much for your valued feedback! We are addressing your concerns.

4/10 Poor

Lee

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Communication was terrible. TV in the bedroom didn’t work the entire stay. No help from the staff to resolve the issue after several calls and being put on hold for lengthy time. Plumbing issues with one of the bathrooms. Not enough chairs on the balcony. Elevators were horrible, the wait time was rediculous every time you left the room. Pools were nice, board walk close to beach, carts for loading and unloading were convenient.
Stayed 4 nights in Jun 2022
Response from PHG on 2022/6/15
Thank you so much for your valued feedback! We are addressing your concerns.

8/10 Good

Rafael

Traveled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in May 2022
Response from PHG on 2022/5/25
Thank you so much for the feedback and we hope to see you again soon!

2/10 Terrible

Stephen

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Information about how to check in was extremely poor and staff were not at all helpful Noise from above apartment went on all week and late into the night Location was excellent for beach, pools and pier park
Stayed 7 nights in Mar 2022

6/10 Okay

Jarrod

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Room was fine. Paying extra for parking after paying for a room is a little absurd. Roman spa was closed for the entire stay and elevators were constantly an issue. Even the rinse stations coming from the beach had broken handles and were not usable. One of the two outdoor hot tubs were also not working
Stayed 4 nights in Mar 2022

2/10 Terrible

Rosdelis

Stayed 7 nights in Dec 2021

10/10 Excellent

Garrett

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property has all the ammenities such as 2 Roman Saunas, 2 Saunas, 2 pools with hot tubs and right on the beach
Stayed 7 nights in Oct 2021
Response from PHG on 2021/10/25
Garrett, thank you so much for your valued feedback!

2/10 Terrible

Chad

Traveled with family
Disliked: Cleanliness, property conditions & facilities
My room was double booked and they did not tell me until it was time to check in andI was 10 hours from home. There were three parties involved in booking.
Stayed 3 nights in Oct 2021
Response from PHG on 2021/10/25
Chad, thank you so much for your valued feedback! Glad we were able to sort everything out, we apologize for any inconvenience this caused.

6/10 Okay

Nery

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The room we stayed in needs some touch ups, but overall it was okay. The only downside was the elevators, dear Lord we would sometimes wait 30 minutes to go down to the lower level, and the day of check out a whole hour.
Stayed 4 nights in Sep 2021
Response from PHG on 2021/10/22
Nery, thank you so much for your valued feedback! We are addressing your concerns.

4/10 Poor

john

Traveled with family
Liked: Room comfort
Condo was clean but does need to be updated. couch chairs old looking bathroom curtain rod was barley hanging when we arrived. Drains in bath tubs when we showered we stood in about 10 inches of water very slow to drain. Wall outlets by kitchen counter most did not work. I called and told them about the curtain rod as well as the drains and someone was sent the next day and took care of both. was very happy with response and repairs. last thing we noticed was paint peeling around bedroom door frame and bottom of bathroom door. I believe there are seven elevators in building and i have never waited so to get one. At times we waited 20 min. gave up on waiting and used the stairs quite often
Stayed 7 nights in Aug 2021
Response from Misty O. on 2021/9/26
Thank you for this feedback. I will get these issues over to the correct department to look into.

8/10 Good

Linda K

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the condo we were in. It was very clean, furniture was good, very appropriately equipped in the kitchen. The customer service at the front desk, however, needs improvement. No smiles, no “welcome”, no “let us know hoe we may assist you”, no direction to which elevator to take… very poor first impression! I read poor reviews from previous guests on elevators, but we had no issues with that. In fact, the weekend we checked in, the elevators were staffed with personnel on 8-hour shifts to ensure elevators were available to guests. This was a plus!!
Stayed 7 nights in Aug 2021
Response from PHG on 2021/8/30
Linda, thank you so much for your valued feedback!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Service was horrible. Room and appliances need to be cleaned and updated. Beach staff was very rude! Will not stay there again!
Stayed 8 nights in Aug 2021
Response from PHG on 2021/8/30
Thank you so much for your valued feedback! We are addressing your concerns.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Convenient to restaurants
Stayed 3 nights in Aug 2021
Response from PHG on 2021/8/20
Thank you so much for your valued feedback!

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and amenities. Really really slow elevators. Like slow enough to make you reconsider a high floor unit In the future. Other than the elevator problem, it is a fantastic place.
Stayed 6 nights in Jul 2021
Response from PHG on 2021/8/9
Thank you so much for your valued feedback!

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is excellent! At 30 stories, the worst part is having to wait a few minutes for an elevator, but other than that it is terrific!!!
Stayed 5 nights in Jul 2021
Response from PHG on 2021/8/9
Thank you so much for your valued feedback!

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
Elevators are slow.wait times for the elevators were sometimes 30 minutes or longer. The condo we stayed in the owners had the thermostat programmed for 75 and the temperature would not get any colder. We would turn it down but it was programmed to not go any lower. This made the bedrooms extremely hot and uncomfortable.
Stayed 5 nights in Jul 2021
Response from M. owens on 2021/7/14
Thank you for your feedback. We will be addressing your concerns.

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness
I booked through Expedia after taking so much time figuring out the condo I wanted just to have my room switched because Expedia had the room I wanted as available when it was not. For the price I was not happy. Tidewater is too busy, waiting 45 minutes for a elevator. Too much of a hassle. We over heard so many complaints while we were there. Thankfully we were only on the 6th floor so leaving to go venture wasn’t too bad because we took the stairs. But this place has 30 floors. So keep that in mind if you book here. Beach access is scarce as a company has TONS of wooden chairs (charging 50 dollars a day) blocking off most of the beach leaving a very small section for canopy’s or personal chairs making it extremely crowded. The indoor pool was unbearable due to the strong chlorine smell. Outdoor pools were a decent size though. Being so close to pier park traffic is backed up constantly. So if you plan to go anywhere leave a hour or two earlier if you need the elevator, are parked anywhere else other then level 2 and then traffic. I’d only recommend tidewater to maybe a couple who isn’t planning on leaving their room for their stay.
Stayed 5 nights in Jun 2021
Response from PHG on 2021/8/9
Thank you so much for your valued feedback!

4/10 Poor

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Condo - bedroom carpet was filthy, sticky to walk on and had an odor. Beds were very uncomfortable due to old mattresses. Dust was all around edge of carpet and on lamp shades due to poor cleaning. Couch and chair cushions had stains. Condo smelled like moth balls. Walls were dirty. Very unhappy with this condo which was way overpriced for what we got. Will not rent this specific condo again. Elevators were horrible. Took 15-20 minutes to get an elevator down during busy times. The resort staff was friendly and courteous. Communication was great.
Stayed 5 nights in Jun 2021
Response from M. owens on 2021/7/14
Thank you for your feedback. We will be addressing your concerns.

6/10 Okay

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The elivators were a nightmare. The room was specious but in dire need of updating. The unit smelled pretty bad and the carpets and couches were pretty filthy. You had to walk pretty far to get to the parking lot that was a lot of work with two small kids. The beach was overpacked and it was hard to find space to sit on the beach. The view was amazing and that's one thing I enjoyed. I will not be coming back.
Stayed 2 nights in Jun 2021
Response from M. owens on 2021/7/14
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check in and check out quick and easy Room was nice and clean Catering services, beach access, indoor & outdoor pools were all pretty good The elevators are headache sometimes Dedicated security team 24/7
Stayed 6 nights in Jun 2021
Response from Misty O. on 2021/6/28
Thank you for your feedback. I will pass this along to the correct departments.

6/10 Okay

Verified traveler

Traveled with family
Elevators were terrible. Wait time was at least 10 min either way.
Stayed 6 nights in May 2021
Response from M.Owens on 2021/6/5
Thank you for the feed back. We will pass this along to Hoa at the property.

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Pro: On the beach Con: Too few elevators for 28 floors and thousands of people. Had to wait at least 15-20 minutes each time to ride the elevator. Resorted to walking down 10 flights of stairs every time we wanted to go to the beach. On top of that, one elevator was out during Memorial Day weekend
Stayed 2 nights in May 2021
Response from M.Owens on 2021/6/5
Thank you for the feed back. We will pass this along to the Hoa at the property