「Me encantó el hospedaje. Fue demasiado bonito. El dueño sabe muchas cosas sobre el área por lo general y da buenas recomendaciones a donde deberías ir. Fue lindo el cuarto también! Insectos pueden entrar por debajo de la puerta, pero no en exceso, y nunca supe bien cómo funcionaba la ducha, pero además fue increíble la experiencia y valió la pena!!!」
「Beautiful grounds, Clean,comfortable beds, great food, friendly service. Swimming pool, hot spring pools, and river swimming area were great amenities. We would stay here again and recommend to all. 」
「Nice staff, easy check-in and check-out process, and the included breakfast was very tasty. The staff manning the breakfast were also very attentive and did a great job.」
「This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why:
1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor.
2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep.
3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house.
4. No Umbrellas Provided: On a rainy night, the so-called resort had no...
「This resort was worth every penny. It is absolutely gorgeous. Service is excellent. Beautiful and lush during the rainy season but rains very little on the coast. We used the snorkeling equipment provided there. Booked a surf lesson, cooking class, monkey watching tour, and bioluminescence tour in outrigger canoes. The whole peninsula is very safe with gate guards at the entrance to the peninsula as well as the resort itself. Complimentary shuttles to the nature center, the beach club, and...
「Unique “treehouse” experience. Amazing forest/mountains view. It was quite of a delight to stay in such of eco-friendly environment. Great food at the Hotel Taru restaurant. Excellent customer service. Kudos to the entire staff but specially to Carlos Guzman for going above and beyond. Thank you. Pura Vida!」
"We’ve payed around 5000 dollars to enjoy 3 days and 2 nights, considering that we were star class, the check-in process was fine, they explained us our benefits, etc… During this period of time, the food was awful. We ate breakfast, lunch and dinner is this So Cal Buffet, and the quality of the food was horrible. The food was cold, cheap, disgusting and even hard to even look at or swallow. The people next to the table even called the food ‘’ass’’. And I totally agree. The lunch menu was fine, totally what one could expect but still it was horrible. The dinner menu was very delectable, especially the traditional Costa Rican menu, the soup was delicious and it was a great meal. But don’t get me started on the staff at the buffet, the receptionist was really friendly, the waitresses too, they did their duties greatly. Some of the cooks had a bad attitude, they were dry, rude, serious. We were trying to reserve the sushi restaurant for a whole entire day, we tried to contact staff to help us reserve but they always told us that we needed to talk with the woman there. Still she was never there, we arrive there when she was supposed to be there and she still wasn’t there. When we arrived to the sushi restaurant, the food was salty and very hard to swallow. The customer service was awful in some parts of the hotel, some were nice but some weren’t even welcoming. This all-inclusive hotel isn’t worth coming from, we would never come back here ever again!"
"This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why:
1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor.
2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep.
3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house.
4. No Umbrellas Provided: On a rainy night, the so-called resort had no umbrellas available for guests.
5. Inedible Food: The quality of the food was extremely poor.
6. No Water Without Warning: There was a water outage during the night without any prior notice or warning. The room had no phone, so I had to run to the front desk in the pouring rain, only to find no staff present. This resulted in not being able to shower in the hot weather and could not use tolit until the following day.
7. Incorrect Wi-Fi Password: The Wi-Fi password provided at check-in was incorrect. We had to make a second trip to the front desk to be told it was a printing error.
The most unacceptable part was the unannounced water outage. At 11 p.m., I attempted to take a shower, only to find there was no water—neither for bathing nor for the toilet. I went to the front desk, which was completely unmanned. The next day, when I brought up the issue with staff, one person claimed the water was only off for 10 minutes, and another, after consulting the manager, said it was 30 minute"