Location is great for local Palo Alto business trip! But you won’t get help for your luggage if you arrived late!
chengchieh
於 2018 年 11 月住了 2 晚
10/10 有夠讚
KA WING
2018 年 10 月 12 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
KA WING
於 2018 年 10 月住了 2 晚
10/10 有夠讚
Lee
2018 年 7 月 31 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lee
於 2018 年 7 月住了 2 晚
2/10 很糟糕
Jesus
2025 年 7 月 29 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
I didn’t like that they can’t do anything about my key room so i had to go always to the front desk when i go out for they can open the room for me and be waiting until they can
Jesus
於 2025 年 7 月住了 1 晚
6/10 一般般
Luis,bellevue
2025 年 7 月 28 日
喜歡:整潔度
The room was great, clean and spacious. I would have given the hotel 5 stars review -knowing that is a solid Hilton inn garden, nothing fancy but clean and nice. The staff and the facilities were disappointing. Hilton has signs that read “if something is wrong please bring it up to our staff and we’ll make it work. Guaranteed”. Turns out that’s not the case. I had two issues, that couldn’t have been solved but were not and staff was unwilling to make it right: 1. Gym closed at 8pm…. And staff was not able or unwilling to unlock, and 2. I was given credit for food that I couldn’t use because I booked through Expedia. This last one I was able to fight and get it waived as I “used” the credit for breakfast on site to use the credit but later was told it wouldn’t apply. They made it right, but took me much longer and complaint which could have been solved in seconds since it was their miscommunication (I had asked twice before using it that it would work and was told yes by two different staff people.
Luis
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Vivian
商務旅客, 家庭旅遊
2025 年 7 月 25 日
喜歡:整潔度和員工素質
Pleasant stay. Will book again.
Vivian
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Debbie,Rocklin
情侶出遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect property for our stay in Palo Alto before our meeting tomorrow great location friendly staff quiet and clean parking under hotel easy access to room highly recommend
Debbie
於 2025 年 7 月住了 1 晚
6/10 一般般
Cody
寵物同遊, 親子旅遊
2025 年 7 月 13 日
喜歡:整潔度和住宿環境和硬體
Good clean property and rooms. Although it’s pet friendly, there’s no dedicated place for dogs to use the bathroom. Had to walk blocks away to find grassy area. AC in room worked, but if you have a little one in the pullout it blasts them first and directly. Kind of a poor room design.
Cody
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Jami
2025 年 7 月 11 日
喜歡:整潔度和設施服務
Very clean and in a great area.
Jami
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Beatrice
家庭旅遊, 親子旅遊
2025 年 7 月 9 日
Property was nice and staff were great. The indoor heated pool was nice but was way over capacity. People had the back door propped out and it felt like people not staying at the hotel were swimming. There was about 50 people all from one family there making it miserable for my family.
Beatrice
於 2025 年 4 月住了 2 晚
8/10 不錯哦
Sunho
2025 年 7 月 7 日
Sunho
於 2025 年 6 月住了 7 晚
2/10 很糟糕
Alex
2025 年 7 月 2 日
Alex
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Luke,Tustin
家庭旅遊
2025 年 7 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
Nice, quiet hotel. Good location. Only wished the food in the restaurant was better.
Luke
於 2025 年 6 月住了 6 晚
8/10 不錯哦
Victoria
2025 年 7 月 1 日
Victoria
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Mayra
家庭旅遊
2025 年 7 月 1 日
Good
Mayra
於 2024 年 7 月住了 1 晚
10/10 有夠讚
David
2025 年 6 月 23 日
喜歡:整潔度、設施服務和住宿環境和硬體
David
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Juan
2025 年 6 月 2 日
Juan
於 2025 年 5 月住了 3 晚
4/10 不太好
Larisa
親子旅遊
2025 年 5 月 19 日
不喜歡:員工素質、設施服務和住宿環境和硬體
The inside restaurant I was told was open, so sat at a table and no one was there to take our order /and or serve! No one even greeted us