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Hotel Pontemare

4.0 star property
Attentive staff create a homey atmosphere at this Palermo hotel where mornings begin with continental breakfast and local recommendations

Choose dates to view prices

Hotel Pontemare captures Palermo's distinctive charm with its welcoming atmosphere. Guests enjoy in-room WiFi and can unwind at the bar or savor coffee at the café. The staff shares valuable local insights that help travelers discover authentic experiences throughout the city.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Housekeeping
The current price is NT$4,811
NT$5,623 total
includes taxes & fees
Jun 17 - Jun 18
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About this property

Hotel Pontemare

  • Upscale inn near Via Roma
  • Close to Teatro Massimo and Quattro Canti, Hotel Pontemare provides free continental breakfast, a coffee shop/cafe, and a bar. Free in-room WiFi and a restaurant are available to all guests.
  • Other perks at this inn include:
    • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and smoke-free premises
    • An elevator and a front-desk safe
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms at Hotel Pontemare feature perks such as air conditioning, in addition to amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with showers and free toiletries
    • Heating, daily housekeeping, and phones

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 100.00 per person (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number IT082053A1R2G42TJM

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Pontemare pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Pontemare?

As of 2026/5/21, prices found for a 1-night stay for 2 adults at Hotel Pontemare on 2026/6/17 start from NT$4,811, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This inn doesn't offer parking.

What time is check-in at Hotel Pontemare?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Pontemare?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Pontemare provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 100.00 per person applies.

Where is Hotel Pontemare located?

Located in Politeama, this inn is within a 10-minute walk of Palazzo Branciforte, Via Roma, and Teatro Massimo. Quattro Canti and Ballaro Market are also within 1 mi (2 km). Giachery Station is 18 minutes by foot and Palermo Central Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 51 out of 94 reviews
Rating 8 - Good. 25 out of 94 reviews
Rating 6 - Okay. 10 out of 94 reviews
Rating 4 - Poor. 6 out of 94 reviews
Rating 2 - Terrible. 2 out of 94 reviews

Reviews

Verified

10/10 Excellent

chauncey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to the areas we wanted to visit. Lovely breakfast. Room at the back was clean and quiet.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay!!

Beautiful hotel with a fantastic location. The staff is amazing with service and friendliness. We would highly recommend this hotel while visiting Palmero.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Irina

Liked: Cleanliness, property conditions & facilities
Nice room, clean. I didn’t like the location. Breakfast was ok, nothing special.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was kind and helpful. They were very accommodating sine I arrived early an allowed me to get into my room. When I got there breakfast had ended and I was allowed to partake for a discounted even though it was not part of my stay. Jet lag made me late the second day and again they let me eat.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sharifah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kind staff, spacious and clean hotel

I loved this hotel, very spacious and clean and great location near the port but not too far from the central hustle and bustle of the city. The reception team was also very kind and allowed me to keep my luggage there to continue my trip to Filicudi and collect on my return. Very much appreciated 😊
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Spacious room. Nice views. Great location. Staff was very friendly and the breakfast in the morning was great. We would come back in a minute.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and professional staff.
Stayed 10 nights in Nov 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience.

Great stay. Friendly staff. Nice location.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , good size room, excellent services. You don’t need a car to sightseeing center of town and most importantly it is very clean
Verified

10/10 Excellent

Michael

Excellent location, quiet but 10 mins walk to Theatro Massimo
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. The staff rom was spotless and the property itself was perfect. Breakfast was also nice; delicious pastries. Location is great for nice restaurants 5-10 mins walk away.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Soleyman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Excellent rooms and service.

The street and view is not fancy but the rooms , service and everything was excellent. Very convenient to all tourist sites. The only negative was the so so breakfast. Great soundproofing blocking traffic outside.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Laura

Liked: Staff & service, amenities, property conditions & facilities
Close to central area
Stayed 2 nights in May 2024
Verified

6/10 Okay

Julie

Liked: Cleanliness
Room was noisy at the front overlooking a main highway. Hotel bar was closed on a Saturday evening due to a member of staff not showing up. But it is a convenient location for the port and also local sights. V good breakfast.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location (almost)... two details l didnt like

The hotel has good (geographical) location, very near the old town and just around the docks. But there is an inconvenient that follows the great location. If your room is facing the city it becomes very noisy at night and it might/will affect your sleep because the hotel is located just beside a noisy motorway and it is not possible to isolate the sound. Two miscomunication details struck me negatively. The parking place. I was not informed in advance that I had to reserve the parking slot, so I assumed I would have a lot to park in. But no. I just could use (pay) the hotel's parking space during two nights since another guest had already reserved it. The room key cards. I lost one of the three cards we got. My bad. But it didn’t seem a big issue, (as a frequent traveler I have lost a room key before). I was charged 15 Euro for that card. I mean, it is totally ok to pay for it, but it would be a good idea to be advised of the price/fine for loosing a key card in advance.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

ANA T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Naz

Liked: Cleanliness
I loved to stayed there
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay when going on a cruise 5 minute walk to the port but the area was lovely
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel staff v friendly and helpful enjoyed our stay
Stayed 7 nights in Apr 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the money. Make sure to request a room in the back of the hotel since traffic noise may keep up a light sleeper.
Stayed 3 nights in Jul 2024
Verified

4/10 Poor

Jessica

Liked: Cleanliness, staff & service
The hotel is fine - although not a four star. The location is very noisy if you are at the front of the hotel due to the busy road and facilities are basic (no food aside from breakfast). If you are a light sleeper you will struggle to sleep. I did not sleep at all the night I stayed here.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Kithou

Liked: Cleanliness, staff & service, amenities
Nice hotel and staff but slightly noisy with traffic from main road
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Nov 2023
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Good, clean. Fair location to main sites. Relaxed
Stayed 4 nights in May 2023