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Piedra de Agua Hotel Boutique Palenque

3.5 star property
Suburban hotel with a full-service spa and a 24-hour front desk

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Located in the heart of Palenque, Piedra de Agua Hotel Boutique offers a peaceful sanctuary. Guests can enjoy deep-tissue massages at the spa or relax by the outdoor pool. Free WiFi, a garden, and convenient laundry facilities enhance the stay.
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Spa
  • Breakfast available
  • Bar
  • Pool
  • Pet friendly

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 2 Double Beds, Private Bathroom, Garden Area

Suite, 2 Double Beds, Private Bathroom, Garden Area | Premium bedding, free WiFi, bed sheets

Suite, 2 Double Beds, Private Bathroom, Garden Area

Highlights

Private plunge pool
Air conditioning
Premium bedding
Separate bedroom
Ceiling fan
Bathrobes
Hair dryer
Private bathroom
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Terrace, Garden Area

Suite, 1 King Bed, Terrace, Garden Area | Premium bedding, free WiFi, bed sheets

Suite, 1 King Bed, Terrace, Garden Area

Highlights

Terrace
Private plunge pool
Air conditioning
Premium bedding
Separate bedroom
Ceiling fan
Hair dryer
Bathrobes
  • 377 sq ft
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Private Bathroom, Garden Area

Superior Room, 1 King Bed, Private Bathroom, Garden Area | Premium bedding, free WiFi, bed sheets

Superior Room, 1 King Bed, Private Bathroom, Garden Area

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Private plunge pool
Air conditioning
Fan
Premium bedding
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area

Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area | Premium bedding, free WiFi, bed sheets

Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Private plunge pool
Fan
Premium bedding
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Premium bedding, free WiFi, bed sheets

Suite

  • 430 sq ft
  • Sleeps 2

View all photos for Double Suite with Pool View

Premium bedding, free WiFi, bed sheets

Double Suite with Pool View

  • 430 sq ft
  • Sleeps 4

View all photos for Room Superior with Garden View

Premium bedding, free WiFi, bed sheets

Room Superior with Garden View

  • 322 sq ft
  • Sleeps 2

View all photos for Double Room Superior with Garden View

Premium bedding, free WiFi, bed sheets

Double Room Superior with Garden View

  • 322 sq ft
  • Sleeps 4

View all photos for Suite Standard with Garden View

Premium bedding, free WiFi, bed sheets

Suite Standard with Garden View

  • 301 sq ft
  • Sleeps 2
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About the neighborhood

Map
Carretera a las Ruinas Km. 2.5, Palenque, CHIS, 29960

What's nearby

  • Aluxes Eco Park - 2 min walk - 0.2 km
  • Palenque National Park - 3 min drive - 2.2 km
  • El Panchán - 5 min drive - 3.6 km
  • Palenque Archaeological Zone - 7 min drive - 5.8 km
  • Cascadas de Roberto Barrios - 39 min drive - 38.0 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 13 min drive

Restaurants

  • ‪Café Fuga - ‬19 min walk
  • ‪Monte Verde Trattoria Pizzeria Italiana - ‬2 min drive
  • ‪Old Tiger - ‬5 min drive
  • ‪I'khofi la villa del cafe - ‬4 min drive
  • ‪Bajlum Cocina Prehispánica fusión - ‬3 min walk

About this property

Piedra de Agua Hotel Boutique Palenque

Hotel near El Panchán
Located close to Museo de Sitio Palenque and Palenque Archaeological Zone, Piedra de Agua Hotel Boutique Palenque provides a terrace, a garden, and laundry facilities. Treat yourself to reflexology, a body scrub, or a body wrap at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a hot tub.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, luggage storage, and a front-desk safe
Room features
All guestrooms at Piedra de Agua Hotel Boutique Palenque offer comforts such as private plunge pools and premium bedding, as well as amenities like free WiFi and bathrobes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Private plunge pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Fan

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 200
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per stay, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 80 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 500 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: MXN 200 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 7 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Piedra Agua Hotel Boutique Palenque
Piedra Agua Hotel Boutique
Piedra Agua Boutique Palenque
Piedra Agua Boutique

Frequently asked questions

Does Piedra de Agua Hotel Boutique Palenque have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–8:00 PM.

Is Piedra de Agua Hotel Boutique Palenque pet-friendly?

Yes, Piedra de Agua Hotel Boutique Palenque allows dogs (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a deposit of MXN 500 per stay and a fee of MXN 500 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Piedra de Agua Hotel Boutique Palenque?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Piedra de Agua Hotel Boutique Palenque?

Check-out is at noon. Late check-out is available for MXN 200 (subject to availability).

Does Piedra de Agua Hotel Boutique Palenque provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 80 per vehicle applies.

Where is Piedra de Agua Hotel Boutique Palenque located?

Situated in a national park, this spa hotel is within 3 mi (5 km) of El Panchán, Museo de Sitio Palenque, and Palenque Archaeological Zone. Museo Del Textil and Misol-Ha Waterfalls are also within 6 mi (10 km).

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Piedra de Agua Hotel Boutique Palenque Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 50 out of 121 reviews
Rating 8 - Good. 36 out of 121 reviews
Rating 6 - Okay. 15 out of 121 reviews
Rating 4 - Poor. 9 out of 121 reviews
Rating 2 - Terrible. 11 out of 121 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jean-Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice and the property charming, out of the way, and local.
Stayed 2 nights in Jan 2023

10/10 Excellent

Samanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, friendly staff, clean and cozy boutique hotel. Would def go back again

6/10 Okay

Julio

Disliked: Cleanliness, amenities, property conditions & facilities
Room was extremely humid. Bathtub takes hours to fill with warm water because the watwr heater is too small. Main jacuzzi didn’t work and the bed was unstable and made SO much noise. Most certainly doesn’t feel like a “5 star hotel” as described in google.
Stayed 2 nights in Nov 2025

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it for been in the jungle and close to the main street that take you to palenque ruins.
Stayed 3 nights in Dec 2023

10/10 Excellent

Nesthor

Liked: Cleanliness, staff & service, property conditions & facilities
A great option to stay in Mérida downtown, walkable, great service, friendly staff and cute historical vintage building. Loved it!!
Stayed 1 night in Jul 2023

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic "oasis" in Palenque

Second time there. An oasis in Palenque. Bungalow type rooms with lovely terrace with jacuzzi Great place to stay except it does not have a restaurant

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Hotel muy hermoso
Stayed 1 night in Nov 2025

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal super amable y el lugar increible.
Stayed 1 night in Sep 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendado
Stayed 1 night in Jul 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy lindo y muy amables
Stayed 2 nights in Jun 2025

8/10 Good

RODOLFO CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiencia increíble. Para repetir

Experiencia increíble. Un hermoso lugar en contacto con la naturaleza. Volveremos pronto
Stayed 2 nights in Apr 2025

6/10 Okay

horacio

Disliked: Staff & service, property conditions & facilities, room comfort
Los precios de la noche están elevados con relación servicios y comododad. El Cuarto estaba húmedo , almohadas duras y cama más o menos. Pedi hielo en las dos noches y no tenían . En fin muy caro para lo que es
Stayed 2 nights in Jan 2025

8/10 Good

Daniel Antonio Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Dan un whatsapp para poder solicitar servicios extras , mande algo y me dejaron el leído
Stayed 1 night in Dec 2024

6/10 Okay

Lucia

Liked: Cleanliness, staff & service
Las habitaciones no tienen TV, y considero que están muy cercanas una a la otra por lo que cualquier ruido externo se escucha, cero tranquilidad
Stayed 1 night in Dec 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy lindo y sobre todo tranquilo, el masaje relajante fue una excelente experiencia. Totalmente volvería a Piedra de Agua
Stayed 1 night in Nov 2024

2/10 Terrible

Yelmi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Las fotos que ustedes publican . No es nada parecido a la realidad . Muy caro para lo que ofrece.
Stayed 1 night in Feb 2024

10/10 Excellent

MARIA DEL CARMEN

Liked: Cleanliness, property conditions & facilities
Linda estancia
Stayed 1 night in Jan 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espacio tranquilo para relajarse en pareja
Stayed 3 nights in Jan 2024

8/10 Good

Nathalie

Liked: Staff & service
Me parece que la propiedad está descuidada. Faltan detalles de pintura, limpieza en la piscina y creo que esta mal que un hotel asi no tenga restaurante, aunque sea sencillo.
Stayed 3 nights in Oct 2023

10/10 Excellent

RAUL MANUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 3 nights in Sep 2023

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente. Gracias.
Stayed 1 night in Sep 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
¡Mi estancia en este hotel fue simplemente maravillosa! Desde el momento en que llegué, fui recibido con una cálida bienvenida y un servicio excepcional. Las habitaciones eran cómodas y muy limpias, lo que hizo que mi estancia fuera aún más agradable. Además, la ubicación es perfecta. Sin duda, recomendaría este hotel a cualquiera que esté buscando una experiencia inolvidable. ¡Gracias al equipo del hotel por hacer que mi viaje sea tan especial!
Stayed 1 night in Sep 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

hotel muy bonito, el personal de lo mejor
Stayed 1 night in Sep 2023

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un paraíso en donde disfrutamos de la conexión con la naturaleza y nosotros mismos. Fue el escape perfecto de la civilización. La habitación muy cómoda y el área de la alberca super relajante. No olviden tomar un masaje relajante estuvo muy bueno y complementa la experiencia perfectamente.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
El hotel es bonito en general; hicieron un cargo que yo no reconocí y después de hacer Check Out; trataron de hacer 3 cobros a mi tarjeta.
Stayed 1 night in Jul 2023