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Hotel Ikzam Palenque

3.0 star property
Travelers relax by the pool with sun loungers and umbrellas at this peaceful retreat, or enjoy breakfast with refreshing pool views

Choose dates to view prices

Hotel Chablis Palenque offers a tranquil escape near Museo Del Textil. Guests unwind on the sun-drenched terrace or explore the garden. The Kinich Kan Balam restaurant serves breakfast with pleasant pool views, while in-room WiFi keeps everyone connected throughout their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is NT$2,489
NT$2,738 total
includes taxes & fees
May 23 - May 24

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Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 245 for adults and MXN 245 for children
  • Airport shuttle fee: MXN 2400 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: MXN 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Ikzam Palenque have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Ikzam Palenque?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Hotel Ikzam Palenque on 2026/5/23 start from NT$2,489, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ikzam Palenque pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Ikzam Palenque?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Ikzam Palenque?

Check-out is at noon.

Does Hotel Ikzam Palenque provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2400 per vehicle applies.

Where is Hotel Ikzam Palenque located?

Located in the heart of Palenque, this hotel is within 1 mi (2 km) of El Panchán and Museo Del Textil. Museo de Sitio Palenque and Palenque Archaeological Zone are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 390 out of 695 reviews
Rating 8 - Good. 251 out of 695 reviews
Rating 6 - Okay. 46 out of 695 reviews
Rating 4 - Poor. 4 out of 695 reviews
Rating 2 - Terrible. 4 out of 695 reviews

Reviews

Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
The rooms are cosy, yet comfortable and certainly spotless. All personal have attentive to our needs. Location is key to gain easy access to the arqueologycal area, as well as o/from TrTrain Maya, or the Bus station. been kind and very
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and the property, excellent attention to detail and staff was wonderful.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant at hotel was excellent and all staff very helpful and nice.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Elena

Liked: Cleanliness, property conditions & facilities, room comfort
Good Location, small swimming pool. Great Breakfast.
Stayed 1 night in May 2025
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice clean and quiet hotel with a convenient restaurant with excellent customer service
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very charming w a great restaurant. Loved our stay here and definitely would recommend to come here.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Martha

Nice location
Stayed 1 night in Jul 2024
Verified

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed hotel set in pleasant surroudings with good selection of local restaurants. Happy to recommend.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Chung Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the location, quietness, air conditioning, swimming pool, and overall cleanliness of the hotel. We highly recommend to others.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nicely located, older decor but in good condition and very clean. Has everything you need.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position in Palenque, very close to ADO station and in a nice street with plenty of nice restaurants. Lovely pool area, spacious nicely laid out hotel, very quiet, and very clean. Couldn’t fault it.
Stayed 3 nights in May 2024
Verified

8/10 Good

Nancy

Liked: Amenities
Pool area very nice in the steamy beautiful jungle. Sitting out in that area in the morning for breakfast was lovely. The staff was kind and helpful.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Iliana Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chablis is a very nice hotel. It’s clean, has great staff, their restaurant is very good and it’s in a great location. One of the best locations for Palenque and a great choice of hotel. They should invest in remodeling their restrooms as they’re a bit outdated, otherwise everything was great.
Stayed 3 nights in Jan 2024
Verified

8/10 Good

KA FAI

Liked: Cleanliness, staff & service, property conditions & facilities
It's a very good hotel, clean, safe, nice people, 2 minutes walk to ado bus station, 5 minutes walk to collectivo for the ruins, air conditioning excellent, it's very good for a 3 star hotel
Stayed 1 night in Oct 2023
Verified

8/10 Good

Margaret L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable.

This is a comfortable, clean and safe place. Service was good and it was really nice to have an onsite restaurant during torrential rainfalls. There were also a number of other dining options close by.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Chablis was in a beautiful location. Our room had a balcony looking out onto the pool. There was lots of room to sit and enjoy the garden area. The staff were excellent and always helpful. The restaurant had a nice patio and the food was very good. We ate there regularly despite the many restaurants nearby.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a very convenient area, right accross ADO bus stop ( where you can book daily excursions or train maya) and next to many dining options. Quick and convenient loundry service. Welcome drink included. Professional staff. Great shower! I reccommend this hotel for your stay in Palenque.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

GLORIA ALICIA

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kieran

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous hotel. Great location. No issue at all.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very clean and staff are friendly and helpful. A very nice boutique hotel that is small and inviting. Surrounded by Tropical trees and vegetation which makes it feel comfortable and secure. Highly recommend.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2026
Verified

8/10 Good

Amalia

Liked: Cleanliness, staff & service, amenities
Great little place to stay at.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long trip that involved 3 flights and a bus ride, (approx 16 hrs of traveling) let’s just say Chablis Hotel was an oasis. Very nice and clean accommodations. Modern and renovated. I was welcomed with a beverage that hit the spot. The heat in Palenque is another level, so a cold beverage was such a nice touch. Beds are comfy, showers have nice pressure. And the air conditioner cools your room up quickly! I slept like a baby. I had breakfast at the hotel’s restaurant. Delicious! The staff are so welcoming and accommodating. Definitely recommend. I will be back!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and hotel
Stayed 1 night in Jul 2022