Hotel Canek creates a peaceful haven just steps from lively streets, where guests relax on the sun terrace, use WiFi, and explore the area on rental bikes.
Hotel Canek, near vibrant streets, offers tranquility with its garden and library. Travelers enjoy the sunny terrace for unwinding and in-room WiFi for staying connected. The property is praised for its practical bike rental service and convenient airport shuttle.
Reviews
7.47.4 out of 10
Good
Popular amenities
Parking included
Free WiFi
Air conditioning
Laundry
Housekeeping
24/7 front desk
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Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Important information
Optional extras
Airport shuttle fee: MXN 200 per vehicle
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Frequently asked questions
Is Hotel Canek pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Hotel Canek?
Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Hotel Canek?
Check-out is at noon.
Does Hotel Canek provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MXN 200 per vehicle applies.
Where is Hotel Canek located?
Situated in Palenque, this hotel is within a 15-minute walk of El Panchán and Museo Del Textil. Palenque National Park and Museo de Sitio Palenque are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
la ubicacion perfecta justo a la vuelta del parque central, el unico detalle q una de las camas ya se le sentian los resortes. de lo demas el personal muy amable. ademas cuentan con una palapa en la parte superior super comoda con hamacas
Une mauvaise nuit. Nous étions 4 dans la chambre. Le matelas de mon lit très inconfortable. Je sentais les ressorts à chaque mouvement.. Dans une salle la télé allumée et avec le son très fort jusqu’à 1 h du matin et de 6 h du matin des personnes parlaient fort dans le couloir. La télé et les gens qui parlaient n’étaient pas des clients...mais des responsables de l’hôtel.
Bien situé
Personnel sympathique et disponible
Climatisation
Propreté irréprochable
A conseiller sans retenue
Verified traveler
Stayed 3 nights in Jul 2019
Verified
6/10 Okay
Mario
2019/1/28
Disliked: Property conditions & facilities
Necesita un baño más presentable. Bueno para grupos grandes..
Mario
Stayed 1 night in Jan 2019
Verified
8/10 Good
Verified traveler
2018/12/10
Liked: Staff & service
No se debería considera como hotel, es mas bien una posada.
Verified traveler
Stayed 2 nights in Nov 2018
Verified
6/10 Okay
Alec Evan
2018/9/16
Decent basic accommodation but nothing more.
This hotel offers basic accommodation, with a pretty roof garden, at a good price, but nothing more. That's fine, but travelers should be aware of a few things:
1. The hotel only accepts cash. Make sure that you have sufficient Mexican currency to pay for your entire stay at check-in.
2. The front door is kept locked at all times from the outside (a pain in the neck) and the inside (a fire hazard). The receptionist unlocks it for you -- if someone is at the reception desk, which is not staffed full time nor late at night.
3. The airport transportation offered in the listing is not free. They quoted me 500 pesos for a round trip. I declined, and took an airport taxi for 200 pesos to the hotel, and a city taxi for 150 pesos back to the airport.
4. There was no coffee maker nor iron in the room, nor shampoo, despite being described in the listing. I might have received those if I had asked, but they were not provided in the room despite what the listing said.
The receptionist kindly gave me a snack tray of fruit, a sweet roll, and bottle of water.
If street noise bothers you, this may not be the place for you, by the way.
So, it's okay, but not great. Basic accommodation.
Alec Evan
Stayed 1 night in Sep 2018
Verified
8/10 Good
JESUS
2018/8/15
Liked: Cleanliness, staff & service
Económico, se obtiene lo que se paga.
Excelente servicio, se obtiene lo que se paga, es muy sencillo, pero es lo necesario para sólo dormir y seguir en los tours.
JESUS
Stayed 1 night in Aug 2018
Verified
6/10 Okay
Ivan
2018/8/7
Liked: Cleanliness
La ventana de ventilas no cierra bien se metieron los moscos y el clima hacia ruido.