Palace Vcela Tours

Highly recommend this place. This is a nice hotel with friendly staff. We received a free welcome glass of champagne which was refreshing.

The location was the best part of the stay (apart from the breakfast); right in the heart of Old Town and walking distance to everything. Our Uber had to drop us off a very short distance away necessitating us to lug our luggage for 40 secs or so. Not a big deal! Removed 1 star because of a check-in snafu. The room given had 2 single beds (for a couple) because the hotel was fully booked and despite we making the reservations 3 months in advance. The room felt like a converted attic with the beds perpendicular to each other. There wasn't enough space to join them or bring them together. The shower was whole another issue with the showerhead so low that anyone above 5ft7in wouldn't be able to use it properly. We stayed for 2 nights but kept feeling the hotel stiffed us on the room with no compensation / the day manager not even bothering to come and talk to us. The breakfast spread was good and sitting in the room facing the Astronomical Clock Tower was a treat in itself. Would have rated this 7/5 given the history of the building, amenities, location if not for the room issue. Expedia Support was on point and worked with me quickly but they also couldn't do anything.

First of all, the price paid for the stay was good value for money. The location is perfect with link to several transport link. All the places of interest were all within 15 min to 25min by foot or tram. The breakfast which was a buffet was amazing. If you love am omelette, try one when you stay here. Room is clean and spacious and the bed is comfy. Truly a five star hotel. All in all, I can recommend