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Reviews of Lacol Khao Yai - A Chatrium Collection

3.5 out of 5
Lacol Khao Yai - A Chatrium Collection
369 Moo 4 Tanarat Road, Tambol Moosee, Ampher Pakchong, Khao Yai, Pak Chong, Nakhon Ratchasima

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 4 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

8.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Stayed 3 nights in Jan 2024
Response from Natt on 2024/1/25
Dear Khun Michael,Thank you very much for your feedback through this platform. We are working hard to make our guest happy.Kind regardsThe Management

6/10 Okay

Pooncharas

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from Natt on 2024/1/23
Dear Khun Pooncharas,Thank You for staying with us. We will more work harder to make our guests happy, and we appreciate your feedback.Yours sincerely,Thawintorn KanungkidGeneral Manager

8/10 Good

King Man

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The room is spacious with nice balcony. Staff are friendly.
Stayed 2 nights in Dec 2023
Response from Natt on 2023/12/28
Dear Khun King ManThank you very much for your kind compliments to our staff through this platform.  We were pleased to know that you appreciated the friendliness of our staff and enjoyed your stay at Lacol Khaoyai – A Chatrium Collection. Your comments on the service provided our staff are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you and family back again soon in the near future. Yours sincerely,Thawintorn KanungkidGeneral Manager

10/10 Excellent

Ng Chye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast start at 7 am. It as a wide spread of western, Thai and Chinese variety. The food was delicious. The staff was helpful and service was very good.
Stayed 2 nights in Nov 2023
Response from Natt on 2023/11/30
Dear Khun Ng Chye,Thank You for staying with us. We work hard to make our guests happy, and we appreciate your feedback.Yours sincerely,Thawintorn KanungkidGeneral Manager

2/10 Terrible

Janetida

Stayed 1 night in Oct 2023
Response from Natt on 2023/11/2
เรยน คณ Janetida,ทางโรงแรมขอขอบพระคณ สำหรบฟดแบคผานชองทาง Expedia. ทางโรงแรมจะรบดำเนนการแกไข ปรบปรง และจะทำงานอยางหนกและพฒนาตอเนอง เพอคณภาพการบรการทดยงขน. เราหวงเปนอยางยงวา เราจะไดรบโอกาสทจะตอนรบทานกลบมาอกครง ขอแสดงความนบถอ คณะผบรหารโรงแรม Lacol Khaoyai – A Chatrium Collection

8/10 Good

ake

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Natt on 2024/1/9
Thank You for staying with us. We appreciated your feedback.Yours sincerely,Thawintorn KanungkidGeneral Manager