大廳

佩恩茨維爾溫德姆華美達飯店及會議中心的評分

2.5 out of 5
佩恩茨維爾溫德姆華美達飯店及會議中心
624 James Trimble Blvd, Hwy 321 & James Trimble Blvd, Paintsville, KY

評論

8.6

有夠讚

10 分,有夠讚;393 則評論中有 212 則" "
8 分,不錯哦;393 則評論中有 112 則" "
6 分,一般般;393 則評論中有 43 則" "
4 分,不太好;393 則評論中有 20 則" "
2 分,很糟糕;393 則評論中有 6 則" "

9.0/10

整潔度

8.8/10

員工素質

9.0/10

設施服務

8.8/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Diana

家庭旅遊
喜歡:住宿環境和硬體
Bathroom is small & no exhaust fan. Everything else in room was great.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Morgan

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very well kept property. Very unique as well. Cleanliness was amazing. Wasn’t there long enough to really use any amenities, however there were a wide variety.
於 2024 年 5 月住了 1 晚
M 於 2024年5月10日回覆
Dear Morgan,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to enhance this experience further in the future and we are looking forward to your next visit. See you soon! Best regards,Management Team

8/10 不錯哦

Dan

商務旅客, 家庭旅遊
喜歡:設施服務和住宿環境和硬體
不喜歡:員工素質
Poor service at breakfast room. Could not check out in person or get copy of receipt because the front desk was unmanned - waited for 7 minutes then just left, as my time is precious to me. Room and facilities were in excellent condition and clean.
於 2024 年 5 月住了 1 晚
M 於 2024年5月10日回覆
Dear Dan,We appreciate knowing the positive aspects of your stay and areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. We ask you to trust us and our timing, allowing us to drive our efforts in a more positive direction to meet the best results. We will investigate the issues and make the necessary corrections. We hope you will give us another chance to make it up to you. Thank you for your business, see you soon!Sincerely,Management Team

10/10 有夠讚

jeff

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 5 晚
M 於 2024年5月10日回覆
Dear Jeff,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

10/10 有夠讚

David

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Having stayed there over the years, I was very disappointed that breakfast area was closed and now they offer breakfast but with plastic utensils. The help staff was very nice and friendly but still eating with cheap plastic utensils, while paying almost $150 a night.
於 2024 年 4 月住了 2 晚
M 於 2024年4月19日回覆
Dear David,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 有夠讚

Sandy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
M 於 2024年4月19日回覆
Dear SandyThank you for taking the time to rate us so highly! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

10/10 有夠讚

Douglas

情侶出遊
喜歡:整潔度、員工素質和設施服務
Just needs to be updated. It was clean and staff was great.
於 2024 年 3 月住了 2 晚
M 於 2024年4月5日回覆
Dear Douglas,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience further in the future and we are looking forward to your next visit. See you soon!Best regards,Management Team

10/10 有夠讚

Becky

喜歡:整潔度、員工素質和住宿環境和硬體
Love the pool and hot tub. Rooms were quiet.
於 2024 年 3 月住了 3 晚
M 於 2024年4月5日回覆
Dear Becky,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience further in the future and we are looking forward to your next visit. See you soon!Best regards,Management Team

10/10 有夠讚

Jonathan

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
M 於 2024年4月5日回覆
Dear Jonathan,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience further in the future and we are looking forward to your next visit. See you soon!Best regards,Management Team

10/10 有夠讚

Jonathan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Was a great place to stay
於 2024 年 3 月住了 2 晚
M 於 2024年3月29日回覆
Dear Jonathan,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 有夠讚

SHAWN

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
M 於 2024年3月22日回覆
Dear Shawn,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 有夠讚

Priscilla

家庭旅遊
喜歡:住宿環境和硬體
Nice
於 2024 年 3 月住了 2 晚
M 於 2024年3月22日回覆
Dear Priscilla,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 有夠讚

Tommie

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean, quiet, and nice.
於 2024 年 3 月住了 1 晚
M 於 2024年3月17日回覆
Dear Tommie,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 有夠讚

Bruce

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great facility , nice amenities and convenient location
於 2024 年 3 月住了 2 晚
M 於 2024年3月17日回覆
Dear Bruce,Thank you for taking the time to rate our hotel highly! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We hope to have the opportunity to welcome you back in the future for another outstanding stay. See you soonBest regards,Management Team

10/10 有夠讚

heather

情侶出遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved it. And great prices
於 2024 年 3 月住了 2 晚
M 於 2024年3月8日回覆
Dear Heather,Your feedback is very valuable to us and we appreciate your exceptional ratings for our hospitality standards. We are thrilled to know you loved your stay with us and we hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

2/10 很糟糕

Derek

於 2024 年 2 月住了 1 晚
M 於 2024年3月22日回覆
Dear Derek,Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issue. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

8/10 不錯哦

Joe

於 2024 年 2 月住了 1 晚
M 於 2024年3月22日回覆
Dear Joe,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 有夠讚

Chasity

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
M 於 2024年2月14日回覆
Dear Chasity,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 不錯哦

Charles A.

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great except the Wi-Fi. It didn’t work at all.
於 2024 年 2 月住了 1 晚
M 於 2024年2月14日回覆
Dear Charles A,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 有夠讚

Gary

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenience
於 2024 年 2 月住了 1 晚
M 於 2024年2月14日回覆
Dear Gary,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 有夠讚

Billy

喜歡:整潔度、員工素質和住宿環境和硬體
A hidden treasure in the small town of Paintsville. Just an excellent facility with the most courteous front staff you could ask for.
於 2024 年 1 月住了 1 晚
M 於 2024年1月25日回覆
Dear Billy,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 有夠讚

Harvey

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No problems, very clean and up yo date. Top of the line. Personnel very friendly and willing to help.
於 2024 年 1 月住了 1 晚
M 於 2024年1月25日回覆
Dear Harvey,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 有夠讚

Kerri

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
M 於 2024年1月18日回覆
Dear Kerri,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

4/10 不太好

STEPHAN

於 2023 年 12 月住了 6 晚
M 於 2024年1月11日回覆
Dear Stephan,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

4/10 不太好

STEPHAN

喜歡:員工素質和客房舒適度
不喜歡:整潔度
I'm disappointed
They didn't clean room for two days
於 2024 年 1 月住了 3 晚
M 於 2024年1月11日回覆
Dear Stephan,Thank you for taking the time to share your review with us. When we read of your dissatisfaction with the hygiene of our property, we were sorry. In order to guarantee that the hotel maintains its quality and that no other guests have a similar experience, we have immediately shared your concerns with our cleaning team. Give us a chance to prove to you that what you're experiencing is unusual. Despite the fact that we work hard to uphold the highest standards of cleanliness, we really hope you will forgive us for this incident and allow us another chance to serve you better in the future.Sincerely,Management Team

10/10 有夠讚

Keiondra

親子旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
When I first got there my towels were thrown on the floor, and my bathroom wasn’t cleaned at all BUT Nate at the front desk and the head of house cleaning fixed those problems. Those two made my stay enjoyable :)
於 2023 年 12 月住了 3 晚
M 於 2024年1月11日回覆
Dear Keiondra,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

4/10 不太好

Heather

喜歡:整潔度
不喜歡:員工素質、住宿環境和硬體和客房舒適度
No water
They turned off the water at 8am so you couldn’t take a shower brush your teeth or use the restroom.
於 2024 年 1 月住了 1 晚
M 於 2024年1月11日回覆
Dear Heather,We sincerely apologize for the inconvenience you experienced with the water interruption at 8 am. This is not reflective of our usual standards, and we're investigating to ensure it doesn't happen again. Your feedback is invaluable, and we hope to have the opportunity to make it right on your next visit.Sincerely,Management Team

4/10 不太好

Jon

於 2023 年 12 月住了 1 晚
M 於 2024年1月11日回覆
Dear Jon,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 有夠讚

Christopher

於 2023 年 12 月住了 2 晚
M 於 2023年12月27日回覆
Dear Christopher,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Absolutely Beautiful
It’s always on point and absolutely amazing
於 2023 年 12 月住了 2 晚
M 於 2023年12月23日回覆
Dear Guest,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 不錯哦

todd

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel design was beautiful and well maintained.
於 2023 年 11 月住了 2 晚
M 於 2023年12月1日回覆
Dear Todd,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 有夠讚

Linda

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff and so helpful and nice
於 2023 年 11 月住了 1 晚
M 於 2023年11月23日回覆
Dear Linda,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

6/10 一般般

真實旅客

商務旅客
喜歡:員工素質
於 2023 年 10 月住了 1 晚
M 於 2023年10月26日回覆
Dear Guest,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

6/10 一般般

Robert A.

喜歡:員工素質
不喜歡:住宿環境和硬體和客房舒適度
Time for a facelift
Excellent service in bar and restaurant. Bed was too soft and didn’t have proper support. I nearly fell off the bed twice. Dated dark walls were drab and depressing.
於 2023 年 10 月住了 1 晚
M 於 2023年10月21日回覆
Dear Robert A,Thank you for taking the time to share your feedback. We are thrilled to hear that you had an excellent experience in our bar and restaurant. We apologize for the discomfort you experienced with the bed and the dated walls. We are taking your feedback into account and will be looking into ways to improve our accommodations. We hope that you will give us another chance to provide you with a more comfortable and enjoyable stay.Sincerely,Management Team

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good not Great
Overall good. Very unfriendly front desk help. Ladies serving at the breakfast bar were excellent! Food was excellent! The room had a bad odor of urine. I didn’t complain, I was only staying 2 nights. The bed was very comfortable. Over all the room probably had not been cleaned in a long while. Dust covered all tables and chairs, TV, lamps. Over all the room was very dark even when all lights were on. There was only 1 towel in the bathroom. Right before I called the front desk I happen to find them in a drawer under the one cup coffee pot. To one cup coffee pot did not have the drawer in it to put the coffee filter. So I called the front desk, telling them I needed a drawer for that Coffee pot and they told me to come down to the front desk and get coffee. The inside aesthetics of the hotel is very nice. Would I stay again, yes. I do not find it to be on the level and standards of Wyndham hotels. The next time I come to your hotel, I will ask to see the room before checking into that room. Hope this gives you some idea why only a “good” was checked.
於 2023 年 9 月住了 2 晚
M 於 2023年9月29日回覆
Dear Guest,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 有夠讚

michael

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The restaurant on-site was amazingly good!
於 2023 年 9 月住了 2 晚
M 於 2023年9月29日回覆
Dear Michael,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

4/10 不太好

Christopher

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
At least the rooms were clean...
Definitely the nicest hotel in Paintsville... Although... More Southern Hospitality could be found at a McDonalds. The staff was not helpful and was even rude at one point. Due to them blocking off sections of the parking lot for maintenance, I had no choice but to park out behind the building. (Which is absolutely no problem for me: there is a rear entrance.) However, they lock the resr entrance door FROM THE INSIDE because the pool entrance is also there. I do unserstand yhe importance of safety, but when I asked the front desk about it so that I could go to my vehicle at around midnight, I received a very snotty and unprofessional answer of "Just go around." Keep in mind there are keycard access points on the exterior of the rear entrance to allow people back in... I know this sounds trivial to some, but when you have a physical disability, this becomes a problem. The front desk staff tried to give me someone else's bill at checkout and when I informed them that i didn't owe anything as I prepaid for the room, she snatched the bill out of my hand and said "youre all set then." This could be and amazing hotel. Its absolutely gorgeous inside, but I will stay in a nearby town before I stay there again. The rooms are clean, but the staff has no personality for $160/night.
於 2023 年 9 月住了 2 晚
M 於 2023年9月29日回覆
Dear Christopher,We sincerely apologize for the rude and unhelpful behavior of our staff. We take your feedback very seriously and are committed to providing a positive experience for all of our guests. We will investigate this incident and take appropriate action. We understand that the locked rear entrance door caused inconvenience. Thank you for your feedback. We hope you will give us another chance to show you the true hospitality that we are known for.Sincerely,Management Team

10/10 有夠讚

ROY

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything
於 2023 年 9 月住了 3 晚
M 於 2023年9月21日回覆
Dear Roy,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 不錯哦

rebecca

喜歡:整潔度、員工素質和住宿環境和硬體
Clean. Room was quiet. There was a lounge with music that was good.
於 2023 年 9 月住了 1 晚
M 於 2023年9月8日回覆
Dear Rebecca,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

10/10 有夠讚

Rebecca

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was so great for the night that we stayed. Definitely will stay again.
於 2023 年 9 月住了 1 晚
M 於 2023年9月8日回覆
Dear Rebecca,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 有夠讚

Keiondra

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
It is a very well kept area.
於 2023 年 8 月住了 2 晚
M 於 2023年9月2日回覆
Dear Keiondra,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 不錯哦

Lisa

寵物同遊, 商務旅客
喜歡:整潔度和住宿環境和硬體
The building is beautiful and very clean. I had a problem with the toilet; the man who came to fix it was very professional, kind and courteous. I wish that there were ice machines on all floors. The restrooms around the facility were very clean as well. Most of the staff i dealt with on the phone and in person were very kind and helpful. There was one lady who was a little snarky. But we all have bad days.
於 2023 年 8 月住了 2 晚
M 於 2023年8月24日回覆
Dear Lisa,We appreciate your kind words about our beautiful and clean establishment. Our dedicated staff takes pride in providing professional and courteous service, despite occasional hiccups. We'll certainly consider your feedback about ice machines and ensure the restrooms maintain their cleanliness. We're delighted most of our team left a positive impression. We hope to welcome you back soon!Best Regards,Management Team

10/10 有夠讚

Shawn

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice
Wry nice and clean
於 2023 年 8 月住了 1 晚
M 於 2023年8月24日回覆
Dear Shawn,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 不錯哦

Lisa

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Our family loves staying here when we're in town. This trip was not as quiet and peaceful as before because of a baseball tournament. Lots of kids running around. The staff handled everything quite well. It's really the adults who should supervise the kids. Overall I would recommend this place to anyone. The staff and amenities are wonderful and we will stay again.
於 2023 年 7 月住了 1 晚
M 於 2023年8月18日回覆
Dear Lisa,Thank you for your continued support and kind feedback. We apologize for any inconvenience caused by the recent baseball tournament and the increased activity of children. We appreciate your understanding of our efforts to manage the situation. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay, with our exceptional staff and amenities.Best Regards,Management Team

10/10 有夠讚

Tonya

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚
M 於 2023年8月4日回覆
Dear Tonya,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Reunion
Was in town for a family reunion. Overall, very enjoyable stay. I was disappointed with the children running around yelling after 11pm.
於 2023 年 7 月住了 3 晚
M 於 2023年8月4日回覆
Dear Guest,Thank you for your feedback. We apologize for the inconvenience caused by the children running around yelling after 11pm. We will speak to the guest and remind them of our quiet hours policy. We hope you will give us another chance to earn your business in the future.Best Regards,Management Team

8/10 不錯哦

Christopher

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful Hotel
於 2023 年 7 月住了 1 晚
M 於 2023年7月29日回覆
Dear Christopher,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 有夠讚

Charles

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay
Excellent in every way
於 2023 年 7 月住了 5 晚
M 於 2023年7月29日回覆
Dear Charles,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 有夠讚

Christopher

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚
M 於 2023年7月14日回覆
Dear Christopher,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 有夠讚

Vicki

於 2023 年 7 月住了 1 晚
M 於 2023年8月4日回覆
Dear Vicki,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team