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備忘宮和渡假村飯店的評分

3 out of 5
備忘宮和渡假村飯店
Ba Yakha, Pailin

評論

6.6
10 分，有夠讚；7 則評論中有 3 則" "
8 分，不錯哦；7 則評論中有 1 則" "
6 分，一般般；7 則評論中有 0 則" "
4 分，不太好；7 則評論中有 1 則" "
2 分，很糟糕；7 則評論中有 2 則" "

7.8/10

整潔度

6.6/10

員工素質

10/10

設施服務

7.6/10

住宿環境和硬體

7.0/10

環保程度

評論

2/10 很糟糕

Shahzad

不喜歡：整潔度、員工素質和住宿環境和硬體
Bad
於 2023 年 12 月住了 1 晚

4/10 不太好

Helen

不喜歡：員工素質、住宿環境和硬體和客房舒適度
Never again
Was really substandard in every respect. Only stayed here because the Bamboo Inn wasn’t open and we had stayed at Memoria several years ago. Room doors not working, toilet blocking up and not fixed, housekeeping helping themselves to our food (opened a new packet of rice crackers and took a few!), inability to communicate with staff (no English). Two staff members did try. Will never stay here again.
於 2022 年 11 月住了 3 晚
Memoria Palace 於 2022年12月22日回覆
Dear Helen,We are really sorry for your unpleasant experiences.At the moment, we are facing a short of staff and are in the process of recruiting to accommodate the revival of the industry.Thank you for your constructive feedback.

10/10 有夠讚

Thunny

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very quite and very interesting place. Only swimming pool is a little far from where i stay a little of walking. Overall it was very nice place
於 2022 年 11 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Uusi, siisti iso betonibungalow, kylppäri taivasalla. Iso uima-allas. Ravintolassa hyvää ruokaa ja hyvä aamiainen.
於 2018 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Dag de bush. Bush in, Naomie mee als begeleidster, ze weet alles van slangen. Ook dag robijnen zoeken in de rivier, geweldig
於 2018 年 11 月住了 5 晚

2/10 很糟糕

Max，Hong Kong

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
Nice hotel complex ruined by mismanagement
Mismanagement and incompetent staff ruined our stay at this otherwise beautiful hotel. We had booked 3 nights in the eco lodge of this resort, expecting tranquility and proximity to nature. When we arrived, the mosquito net was broken, there were no towels, no soap, no blanket (it get to about 18°C at night in February). Loud music was blasting from the pool which is used by any wealthy local who can afford a drink there. Subsequently we went back for dinner (at 7pm) and were promised some towels. After ordering dinner, we waited over an hour for the first lukewarm dish to arrive. It took another 10 minutes to organise pepper and salt. After dinner, coming back to the eco lodge, there was still no blanket and no soap. Inside the mosquito net there were mosquitos – after reporting this to staff, we were "upgraded" to a standard hotel room. Standard hotel room had a decent bed and bathroom. Unfortunately, there are no mosquito nets at the windows, meaning they had to remain closed. So we only heard the air conditioning all night. Next day, a guide was unavailable. We went hiking by ourselves. As we came back, our room key had magically disappeared only to be rediscovered 30 minutes later. No apology was offered for that delay. As we arrived at the room, the staff awaiting us confessed to us that they had broken the key, so we couldn't enter for another hour – again, we went back to the restaurant and got drinks (paid by us). Like that it continued until we left – 1 day early.

10/10 有夠讚

Vengly

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度