Packington Vacations from NT$43,751

Staff was super unhelpful and unfriendly. When we went down to ask for towels, they wouldn’t give them to us. They said they would send someone else to bring them up. They ended up bringing them when I was in the shower with no knock or announcement. This was a major invasion of privacy, as I was in the shower at the time with no one else in the room. I also asked for a pool key at checkout since I had only stayed for one night and wanted to get lunch and drinks at the pool. The staff member refused to give me a key and said I would have to check back into the hotel. I’ve stayed here before and never had a problem with the staff or getting a pool key after checkout. I will not be staying here again and won’t be recommending this hotel to anyone else.

The place was perfect! Too big like everything else in Vegas but I would definitely stay there again 😅

Overall, our stay was great, and the staff was very friendly and helpful. The only issue we experienced was that the TV in the living/common area was not working. Maintenance came out to take a look and advised that it was a programming issue. Fortunately, the TV in the bedroom worked, but it was still disappointing not to have the main TV available during our stay. We were told that compensation would be provided for the inconvenience, so we are currently waiting to see how that is handled. If they make it right, I will definitely stay here every time I return to Las Vegas. In the past, I usually stayed at Caesars Palace or Tropicana, but I think I may have found my new favorite place. I really enjoyed the casino, as well as the variety of food and shopping options available on the property. Overall, I would rate my experience a 9 out of 10, with the TV issue being the only reason it wasn’t a perfect score. Lastly- The Location is 5min ride to airport as well great place to be able to walk to manny other casinos, shops & attractions. With an excellent view of the strip.

The hotel/resort is very beautiful and clean. We arrived before 11 am and received complimentary early check-in. The room (37-719) is so spacious and I love the sunken living room. I booked a room with Sphere view and got it, with bonus golf course and mountain views. Another feature I like is the toilet has a separate door in the bathroom. The tub is separate from the shower. Housekeeping is daily. All the staff we encountered are respectful and professional. Our favorite restaurant is the Grand Lux Cafe and there are 2 of them, the smaller one is open 24/7 and the bigger one until 2am. This is our second time at the Palazzo and highly recommend it and will choose it again next time.

I had a wonderful stay everyone was helpful