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"Beautiful setting. Neighbors were a little noisy but overall ok. There wasn’t a microwave in the room. It’s $5 to have morning coffee there. Bed was firm. WiFi sucked. Water pressure was EXCELLENT!"

"The hotel is very central to restaurants, the Big Bus tours, and cable cars. Also a mile or two from the Marketplace, chinatown, bay cruises and lots more. "

"Clean rooms. Staff was friendly. The only down fall was the really small bathrooms and the 60.00 a night garage parking. Other than that it was a very convenient place to stay with kids since its located close to the wharf. "

"The place itself was good. Location was perfect for our visit. The issue- the overwhelming amount of fees that were charged!! Destination fee? Resort fee? $60 parking fee?? Had we known we may have chosen some where else"

"I booked my reservation about 8 months in advance. I booked a king bed but I showed up with my wife and was told they didn’t have a king room available. So they gave us a two queen room. Not impressed. Also, Noisy construction right next to building started every morning about 5am. There are only four elevators to service about 15 to 18 floor floors of rooms. Needless to say you often find yourself waiting for 5-10 minutes just to get up or down the elevator."

"Family friendly "

"convenient close to LAX airport and shuttle "

"Nice for layover "

"Beautiful hotel, clean rooms, efficient elevators, location is perfect. Jacks restaurant was delicious! Would definitely come back again! "