The breakfast option is TERRIBLE and the Matterhorn should no longer use Mi Mexico to provide breakfast.
Both times we ate there, the staff were rude as hell and service sucked. For breakfast, my son was served uncooked eggs when he ordered over easy and my chorizo con huevos was only chorizo, not a damn egg on the plate.
If not for this food experience, review for Matterhorn would likely be higher.
Frederick
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Andy
家庭旅遊
2025 年 7 月 26 日
喜歡:整潔度
The people at the front desk were a little shady. Guests receive breakfast coupons the day before that can be used at a local restaurant. The first day we did not use ours. I went in later that day and asked if we could receive four instead for the following day. We were told no and they were adamant that we return the prior day coupons.
Andy
於 2025 年 7 月住了 3 晚
4/10 不太好
Mary
2025 年 7 月 25 日
喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
I think its against the law to refuse certified service dogs
Mary
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Julia
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Worked with us great on late reservation after a long day
Julia
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Ricardo Beier
2025 年 7 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
Excelente opción. Muy cómodo
Ricardo Beier
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Debbie
家庭旅遊
2025 年 7 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Front desk person was very nice and helpful
Debbie
於 2025 年 7 月住了 1 晚
10/10 有夠讚
John
情侶出遊
2025 年 7 月 8 日
喜歡:整潔度、設施服務和住宿環境和硬體
Friendly staff - great location - comfortable spacious room. Enjoyed the deck area to relax in the evening. Would definitely stay again!
John
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Jo-Anne,Hernando Beach
情侶出遊
2025 年 7 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
Perfectly fine hotel, but nothing fancy or unique.
Jo-Anne
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Rebecca
2025 年 6 月 30 日
Rebecca
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Noah
情侶出遊
2025 年 6 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice outside common area for relaxing. Very clean. Rooms were quite cramped but the bed was comfortable. I also wonder if indirect reservations (e.g., through Expedia) get less desirable rooms. Our room was down a dark exterior hallway and our view was of the hallway wall. Just about every other room at the hotel had great views of the surrounding mountains. That was very disappointing given that we reserved it over a month in advance.
Noah
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Raymond
家庭旅遊
2025 年 6 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall it was a really enjoyable stay at the Matterhorn. It was quiet, the rooms were clean and well appointed, and there were plenty of great restaurants and shops within easy walking distance. The only thing I think prospective visitors need to know is that while it is a resort town, it looked like there was only one bar open past 10pm. All the other shops/restaurants close around 9pm or so. Other than that, the stay was amazing and the mountain views were absolutely stunning!
Raymond
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Rhonda
情侶出遊
2025 年 6 月 26 日
喜歡:整潔度、員工素質和住宿環境和硬體
Room was small, but clean. My biggest complaint is the breakfast. You receive a coupon to a mexican restaurant. I would have preferred a continental breakfast over the coupon, or at least offer coupons to various restaurants.
Rhonda
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Thomas
情侶出遊
2025 年 6 月 24 日
喜歡:整潔度、設施服務和住宿環境和硬體
Terrific location, great breakfast, and exceptionally friendly staff. WE would certainly stay there again.
Thomas
於 2025 年 6 月住了 2 晚
6/10 一般般
Clayton,winnetka
2025 年 6 月 20 日
Clayton
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Thomas
2025 年 6 月 19 日
Thomas
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Charles,Sanibel
情侶出遊
2025 年 6 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The included breakfast was at a nearby restaurant. Much better than the usual on-site offerings.
Charles
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Michael
家庭旅遊
2025 年 6 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
Room and bathroom very clean and well maintained.
Room rather small if staying more than a few days. However, there is a group seating area with hot tub.
Breakfast is included at a nearby restaurant, Mi Mexico, that we found to be quite satisfactory.
Michael
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Vicki
家庭旅遊
2025 年 6 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
The property location was excellent for all activities. We enjoyed the great breakfast. Rooms were very clean and staff was friendly and helpful.
Vicki
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Eduviges
2025 年 6 月 10 日
喜歡:設施服務
Very clean
Eduviges
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Gricelda t
2025 年 6 月 9 日
Gricelda t
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Kelly
家庭旅遊
2025 年 6 月 8 日
喜歡:整潔度、設施服務和住宿環境和硬體
Nice rooms but kind of a strange smell. Not much room for parking.
Kelly
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Jennifer
團體旅遊
2025 年 6 月 8 日
喜歡:整潔度、設施服務和住宿環境和硬體
Wonderful hosts. Felt like coming home to family.
Clean, safe, comfortable beds, central to everything in Ouray.