Lodges in Ottawa County

"we weren't asked at reservation if we needed handicap. We got there and they wanted to put us on the 2nd floor with no elevator. We had to wait for them to repair a room on the first floor before we could settle in"

"Didn't try the breakfast but the coffee was good. Beds were very comfortable. "

"Friendly staff. Room had weird smell and the advertised wifi network ran at 3 Mbps. It was so slow their smart tv struggled to stay connected. The bed is dice feet from"

"The bathroom had a sticky floor as if the cleaner had not been washed away after it was mopped. The jacuzzi tub was visibly dirty, the bottom of the tub needed to be bleached, and the walls needed to be wiped down. It was missing toilet paper and soap when we checked in, also. They did provided the toilet paper and soap. All the electrical outlets were loose. There were no charging ports and all the electrical sockets were behind furniture."

"The room was lovely. However, the bed is on a what appears to be a platform. It is not the most comfortable bed. I have slept in in a hotel of this caliber. There is no shelving in the bathroom. There is little or no space for toothbrushes bathroom essentials. The towels were luxurious and thick. There needs to be better clarity in tidying the room upon leaving for the day. Be sure to tell the staff you want your room serviced. The staff overall were attentive and helpful, however, after being gone eight hours, we returned to a room that had not been made up or serviced. We were told we would’ve received a text message which we never did. We did however, receive compensation for that mistake and was grateful because we had dinner in the restaurant, which was tasty. We found Ainsley, Jaden, and Taylor to be helpful in the challenges that we faced. If you are expecting a view of Lake Erie, you will be sadly disappointed. Every room overlooks the parking lot and the view is literally at the window as far to the left as you can possibly see a sliver of the lake. This property has the potential of being five stars with a little coaching from the management and understanding the “ efforts of excellence, exceeds expectations.”! "

"The staff was very welcoming. Our room was clean and organized. The pool was warm and the area was clean."

"This is a super cute, well located hotel, with super friendly staff. The facilities are older, but it's clean and safe."

"The room needed an additional chair under the lamp in the corner; the only chair was the desk office type chair!"

"The bed was very uncomfortable, but it was a good stay nonetheless."