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"Hotel is far away from the city centre but there is a complimentary shuttle bus to the station.Only one staff member was professional and kind to help at any time her name is Tomom Nagasava. Breakfast and dinner were the same but tasty . The onsen on the 3rd floor was clean."

"Centrally located and easy walk to The station and many restaurants"

"Disappointing to say the least, bathrooms were dirty, lack of amenities, no kitchen to cook at all??. Stayed in many hostels and this would be one of the worst I’ve stayed in. Location is the only good thing."

"Amenity choices are wide. The frontdesk staff is super polite and efficient. The location and parking area is closed to main train station which is very convenient. The parking fee is ¥800 which is even lower than some smaller city. Good deal!"

"Had a really good stay here! The pictures online do no justice. Great location - amazing Mountain View’s from the room and dining spaces (better than in Hakuba), Very clean, amazing staff, good food! No regrets. They actually exceeded my expectations here! Would definitely return"

". Great location with a mall. attached to it."

"Lots of choice. Unfortunately it resembled a large boarding school canteen. Air quality was poor. "

"good location "

"JR,bus station nearby, have lift from JR to hotel, good for suit case. Coin laundry and drying machine ,Vending machines, massage chair."