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Reviews of Relais Patriarca

Relais Patriarca
Corso Vittorio Emanuele II 220, Ostuni, Provincia di Brindisi

Reviews

8.4

Very Good

Rating 10 - Excellent. 7 out of 11 reviews" "
Rating 8 - Good. 0 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

8.0/10

Cleanliness

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Karol

Liked: Cleanliness
Stayed 4 nights in Apr 2024
Response from Wonderful Italy Team on 2024/5/3
Thank you for your feedback, Karol! We are really happy that you enjoyed your stay.We hope to host you again in our beautiful apartments.See you soon, Wonderful Italy Team

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
The location and grounds of the property were fantastic. The accommodation itself was fine, although it felt like it could use some TLC - dirty pool, broken outdoor lighting, damaged outdoor furniture. Our interactions with the property managers were disappointing. The check-in was not ideal, with the beds not properly set up as requested and the agent seemingly more interested in selling add-on tours (although they did correct the mistake quite quickly). Questions over WhatsApp were either not answered or not answered very helpfully. And, the check out was unpleasant with the agent hovering over us to take the keys as we tried to organise our children of 4 and 6 out the door. We also found it a bit off-putting that the cleaner also regularly crossed our patio past glass-doors in the kirchen to access a cupboard for products when cleaning other rooms on the property.
Stayed 6 nights in Oct 2023
Response from Wonderful Italy Team on 2023/12/19
Thank you for your feedback, Brett! We are really happy that you liked the location of our apartment.We are sorry that you experienced some inconveniences and that you are not satisfied with the communication with us. We are now working to solve the issues you reported in order to avoid further discomforts to future guests. We do our best to improve our service and the general conditions of our apartments, so we hope to host you again in order to make you change your mind about us. See you soon, Wonderful Italy Team

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, room comfort
Unique dwelling, family accommodation
My teenage girls loved this place. The pool was a hit regardless of the temperature being a bit on the cool side. Fabulous views out the the sea. The house was incredibly unique and characteristic inside the domed styled building. The kitchen as probably not overly practical in all fairness, but it was fine for a short stay. There was parking which was free. The property is a little bit further away from the main part of the old town than we realised. Probably a 20 minute walk.
Stayed 1 night in Oct 2023
Response from Wonderful Italy Team on 2023/11/13
Thank you for your feedback, Lisa! We are really happy that you enjoyed your stay.We hope to host you again in our beautiful apartments.See you soon, Wonderful Italy Team

6/10 Okay

Nicola

Traveled with group
Disliked: Room comfort
Cheap and cheerful
Apartment was a little small although good value for money. The company informed me that check out was at 10am at least 4 times when I informed them the first time I was leaving at 8am for my next destination. Location was good 10 min walk into the town.
Stayed 2 nights in Sep 2023
Response from Wonderful Italy Team on 2023/10/24
Thank you for your feedback, Nicola! We are really happy that you liked the location of our apartment.We are sorry for the inconvenience related to the communication with us. We are doing our best to improve our service and the general conditions of our apartments, so we hope to host you again in order to make you change your mind about us.See you soon, Wonderful Italy Team

10/10 Excellent

Angella

Traveled with group
Liked: Cleanliness, room comfort
A true mini paradise in Ostuni
We absolutely LOVED everything about this property. It was an extremely peaceful, mini paradise. We were very impressed with the quality & quantity of everything provided - the beds were big & VERY comfortable; the kitchen had multiples of every dish, cup, glass, utensil you could possibly need; we had plenty of towels. Everything worked - the plumbing, the wifi, the lights. Best of all, this little house was exceptionally charming, decorated with beautiful colorful tiles everywhere and arched, stone ceilings. Every corner was lovely & thoughtfully adorned with beautiful decor but functional as well. The huge terrace offered astounding views of the sea & rolling hills directly in front of us & was the best spot for breakfast every morning. Lastly, the property is conveniently located only 10 min away by foot from the Old Town center so no need to drive. When I return to Ostuni, i will definitely return when this property is available. It’s the perfect holiday spot! Grazie to Palma :-)!
Stayed 3 nights in Mar 2023
Response from Wonderful Italy Team on 2024/5/3
Thank you for your feedback, Angella! We are really happy that you enjoyed your stay.We hope to host you again in our beautiful apartments.See you soon, Wonderful Italy Team

10/10 Excellent

Louise

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Carmela

Liked: Cleanliness, property conditions & facilities
Bellissima location, ci siamo trovati benissimo anche se la stanza era un po' piccola ma tutto sommato molto apprezzabile
Stayed 3 nights in Apr 2024
Response from Wonderful Italy Team on 2024/4/30
Grazie mille per il feedback Carmela! Siamo felici che vi siate trovati bene e speriamo di riavervi presto ospiti nei nostri appartamenti. Il Team di Wonderful Italy

4/10 Poor

Marie

Disliked: Room comfort
Décevant !
Les photos du lieu sont bien prises mais la réalité est différente! Le studio supérieur est extrêmement petit, il ne faut pas avoir deux grandes valises. Il pourrait être cosy, mais tout est vieillissant à l’intérieur. Le matelas doit être très ancien, nous avons pas osé regarder sous les draps. Point positif, l’emplacement, Ostuni rapidement accessible à pieds et pour visiter les alentours en voiture. Le jardin doit également être agréable en été, si la piscine est entretenue.
Stayed 2 nights in Oct 2023
Response from Wonderful Italy Team on 2023/10/24
Thank you for your feedback, Marie! We are really happy that you liked the location of our apartment.We are sorry for the inconvenience related to the mattress. We are doing our best to improve the general conditions of our apartments, so we hope to host you again in order to make you change your mind about our service.See you soon, Wonderful Italy Team

10/10 Excellent

Brice

Traveled with family
Liked: Cleanliness, room comfort
Ostuni
Holiday in Puglia
Stayed 6 nights in Jun 2023
Response from Wonderful Italy Team on 2023/10/25
Thank you for your feedback, Brice! We are really happy that you enjoyed your stay.We hope to host you again in our beautiful apartments.See you soon, Wonderful Italy Team

10/10 Excellent

G.

Liked: Cleanliness, room comfort
heerlijk verblijfplaats voor2 personen, gezin
Heerlijke rustig omgeving. Genoeg in de buurt te zien en na een dag heerlijk op eigen terras rustig van de omgeving genieten met een goed glas wijn
Stayed 4 nights in Apr 2023