Hotel Emma

Property class: 3

Choose dates to view prices

Consider a stay at Hotel Emma and take advantage of a free breakfast buffet, a terrace, and laundry facilities. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping
The current price is NT$2,728
NT$3,055 total
includes taxes & fees
Oct 4 - Oct 5

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

A bedroom with a bed, bedside table, chair, TV, and a small table with a lamp.

Single Room

9.0 out of 10
Wonderful
(15 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

A hotel room with a bed, a nightstand, a lamp, a painting, and a window with curtains.

Double Room

9.0 out of 10
Wonderful
(61 reviews)
  • City view
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

A room with two grey armchairs, a small wooden side table with a bottle, glasses, and a rose, and a painting of flowers on the wall.

Family Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 215 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room Queen

A hotel room with a bed, a flat-screen TV, a chair, a small table, and two wall-mounted paintings.

Double Room Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Östersund is home to Hotel Emma. Stadsmuseum and Jamtli are cultural highlights, and travelers looking to shop may want to visit Kärnan Östersund and Mittpunkten Mall. Looking to enjoy an event or a game while in town? See what's happening at Ostersund Ski Stadium or Jämtkraft Arena. Looking to get your feet wet? Windsurfing and fishing adventures can be found near the property. Visit our Östersund travel guide
Map
Prästg. 31, Östersund, Jämtland, 83131

What's nearby

  • A large brick building with a prominent tower and a decorated Christmas tree.
    Ostersund Town Hall
    4 min walk - 0.4 km
  • Östersund Centrum
    3 min walk - 0.3 km
  • Badhusparken
    4 min walk - 0.4 km
  • Mid Sweden University
    5 min walk - 0.5 km
  • Ostersund Ski Stadium
    4 min drive - 2.3 km

Getting around

  • Östersund Västra Station
    4 min walk
  • Ostersund (OSD-Are)
    24 min drive

Restaurants

  • Artut
    5 min walk
  • Tre Rum
    2 min walk
  • Wedemarks Konditori
    1 min walk
  • The Bishops Arms
    1 min walk
  • Bistro Žižkov
    1 min walk

About this property

Hotel Emma

  • Property highlights
  • You can look forward to a free breakfast buffet, a terrace, and laundry facilities at Hotel Emma. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Bike rentals, access to a nearby health club, and luggage storage
    • An elevator, concierge services, and smoke-free premises
    • Newspapers in the lobby, coffee/tea in the lobby, and a front-desk safe
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as free WiFi and sound-insulated walls.
  • Extra amenities include:
    • Bathrooms with showers and hair dryers
    • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests arriving outside front desk hours will receive a text message with key retrieval instructions.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-115.256.336

Property class

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Frequently asked questions

Is Hotel Emma pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Emma?

As of 2026/9/18, prices found for a 1-night stay for 2 adults at Hotel Emma on 2026/10/4 start from NT$2,728, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Emma?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Emma?

Check-out is at 11:00 AM.

Where is Hotel Emma located?

Situated in Östersund, this hotel is steps from Stadsmuseum, Kärnan Östersund, and Östersund Centrum. Ostersund Town Hall and Mittpunkten Mall are also within 5 minutes. Östersund Västra Station is only a 4-minute walk and Östersund Central Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Emma Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 497 out of 847 reviews
Rating 8 - Good. 276 out of 847 reviews
Rating 6 - Okay. 55 out of 847 reviews
Rating 4 - Poor. 17 out of 847 reviews
Rating 2 - Terrible. 2 out of 847 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and staff were very friendly and helpful. I really enjoyed the free breakfast at the cafe across the street that’s associated with the hotel. There’s plenty of really nice shops and restaurants all around the hotel. Excellent place for walks in town or down by the lake. Absolutely loved my stay.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Dry nice hotel , friendly helpful staff . Excellent breakfast
Stayed 6 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Frendly staff.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Emma. We arrived late and used the self-check in service, which was very smooth. We were not in Östersund very long, so it was wonderful to stay in a central location to get a feel for the town. Loved that they sold some local products in their lobby. Great breakfast.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Really quaint property located in shopping district. The breakfast they offered was great and so was the staff. Negative: we parked where we understood was an allowed space in parking garage nearby but got a 600 krona ticket.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at Hotel Emma. It is a small hotel with large rooms, a nice breakfast area and a lounge. The staff were very friendly and helpful. The room we stayed in looked like the bathroom had just been renovated. The hotel in conveniently located on the main shopping street so that we were able to walk to restaurants and activities. I highly recommend Hotel Emma.
Stayed 6 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Ok, but not more. Need som renovation. Small breakfast room. Friendly atmosphere.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly, this turned out to be one of my best hotel experiences in Sweden. Everything felt just right — from the overall atmosphere to the small details. The place has a pleasant vibe, the staff are attentive without overdoing it, and the room was cozy, clean, and comfortable. Breakfast was really good, with fresh options and a calm setting to start the day. The whole stay felt effortless — smooth check-in, quiet nights, and a sense that everything is taken care of. It’s rare to find a hotel where everything simply works as it should, but this one definitely managed that. I’d be glad to come back.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family accommodations!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the perfect hotel with all the nice touches to make it a very nice place to be.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Quant hotel and gave a wonderful Swedish atmosphere. The only problem is parking is
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Sentralt koselig hotell. Litt gammelt, men sjarmerende.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was well equipped. The Breakfast was very good. I missed nothing. Our room (33) could use a renovation. The ceiling was cracked and the paint was peeling. The hotel staff was very friendly and accommodating.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The staff was generous with their time and were very accommodating. They always tried to be helpful. I was able to borrow one of the hotels bicycles and it was extremely smooth and comfortable to ride. I had a wonderful time riding around the city and suburbs.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt OK
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Would like elevator service to street level and electrical outlet in bathroom
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veldig trivelig opphold, midt i Östersunds handlegate, fantastisk frokost på bakeri og konditori jeg har oppsøkt ved tidligere opphold i Östersund på grunn kvaliteten. Kan anbefales!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Mysigt hotell. Stort rum och bekväm säng. Hade gärna kunnat äta en enklare frukost där istället för på konditoriet
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Et flott opphold, veldig sentral plassering. Trivelige ansatte.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Mysigt och trevlig atmosfär
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allt var bra
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Mysigt ställe mitt i byn
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mycket bra och lockande att allting ligger nära.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ok frukost Prisvärt
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frukosten var OK. Parkering fanns det ingen
Stayed 3 nights in Apr 2026