「I wanted to recognize the young woman who staffed the desk for the afternoon shift. It was busy, there were a number of small things (no fault of hers!) that went awry, and she handled it all with grace and courtesy. She told me later it wasn't her usual shift. I'm sorry I didn't get her name but she deserves recognition for her calmness under pressure and her creative problem-solving. 」
「I wanted to recognize the young woman who staffed the desk for the afternoon shift. It was busy, there were a number of small things (no fault of hers!) that went awry, and she handled it all with grace and courtesy. She told me later it wasn't her usual shift. I'm sorry I didn't get her name but she deserves recognition for her calmness under pressure and her creative problem-solving. 」
Beth