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Reviews of Apartment Hotel STAY THE Kansai Airport

3 out of 5
Apartment Hotel STAY THE Kansai Airport
2-chome-5-1 Kasamatsu, Izumisano, Osaka

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 65 reviews" "
Rating 8 - Good. 22 out of 65 reviews" "
Rating 6 - Okay. 6 out of 65 reviews" "
Rating 4 - Poor. 3 out of 65 reviews" "
Rating 2 - Terrible. 1 out of 65 reviews" "

9.6/10

Cleanliness

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, room comfort
Super clean! spacious!
Apartment was super clean. It was 4 of us but room could probably sleep 6!
Stayed 1 night in Dec 2023

8/10 Good

Leck Chuan

Traveled with family
Liked: Cleanliness, room comfort
Comfortable place to stay with families
The place was comfortable and near the Kansai airport. For those who are staying with a car, do inform them in advance so that they can allocate you the only slot next to the house. Also as per what others had reviewed, be prepared to carry up your luggages from the steps if you are staying at the second floor
Stayed 1 night in Dec 2023

10/10 Excellent

Antony

Stayed 1 night in Sep 2023

10/10 Excellent

TE CHIEH

Stayed 1 night in Aug 2023

6/10 Okay

WEI LI

Stayed 1 night in Aug 2023

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment. Convenient location to airport. Check in was difficult because we were on an international overnight layover and our phones did not work. I did not have the code to get in and had to call, which probably cost us a lot of $ and even then, it was hard to hear our host giving us directions bc cell service was poor.
Stayed 1 night in Jul 2023
Response from Lisa on 2023/7/18
Thank you very much for choosing Stay the Kansai airport and for taking time to share your feedback about your recent stay with us.We have emailed how to check in before a week of your check in date. We were not sure why you did not receive our message. We will improve mailing system in Expedia. Thank you and best regards,

8/10 Good

NAYUN

Stayed 1 night in Jun 2023
Response from Lisa on 2023/7/6
Thank you very much for choosing Stay the Kansai airport and for taking time to share your feedback about your recent stay with us.

10/10 Excellent

Connie

Stayed 1 night in Jun 2023

10/10 Excellent

SENG HUI

Stayed 1 night in Jun 2023
Response from Lisa on 2023/6/16
Thank you very much for choosing Stay the Kansai airport and for taking time to share your feedback about your recent stay with us.

8/10 Good

koji

Stayed 2 nights in May 2023
Response from Lisa on 2023/6/16
Thank you very much for choosing Stay the Kansai airport and for taking time to share your feedback about your recent stay with us.

10/10 Excellent

Luisito

Stayed 5 nights in May 2023
Response from Mike on 2023/6/16
We sincerely hope that we will have another chance to welcome you back in the near future.Please receive our very best regards from the team,

4/10 Poor

Wizard

Traveled with family and small children
Liked: Cleanliness, amenities
Stayed for 1 night to rush to airport early morning. Place is not near train station. Therefore price is lower. Stayed on 1st floor. Very thin celing and walls. Elephant stomping above, through out the late night. And Doors slamming.. What's worst is the frosted window let in all the night light every time a car drive pass... a simple curtain will have help alot... Toilet area.... Don't even have any place to hang towel or hand towel. U can either leave it on the floor or on the toilet bowl or in the sink.. Futon is too thin. Luckily an "extra" one is available to own self roll out. Finally, the shiny exit light.. light up the whole room with no way to turn off. U get a blinding green exit light in your eyes when you try to sleep... All in all. Ignoring the distance, There is zero thoughts put into the room that is been hosted out... Place is good if you don't mind all the above mentioned inconvenience and noise and light.
Stayed 1 night in Apr 2023
Response from Mike on 2023/6/16
Your great comments have been shared with team and it is always encouraging and more inspiring for us to have direct feedback from our guests to aim even higher for the better service.

6/10 Okay

Aaron

Traveled with family
Liked: Amenities, property conditions & facilities
It is a fantastic room for a family stay, in our case it a family of 4. Everything was pretty spot on to what it was described online. There are couple things that I could see it might bother people are the noise, the walls are pretty much paper thin, while staying on 2nd floor wouldn't be so bad, but in our case we stayed at the bottom floor; therefore, we could hear motorist passed by the building quite clearly and late check-in neighbors where you could hear them walking up the metal stairs and footsteps above ( which woke the family up at 10pm at night for about an hour). Overall the stay was great except for the noise. :)
Stayed 1 night in Mar 2023

10/10 Excellent

HAYEON

Stayed 1 night in Feb 2023
Response from Lisa on 2023/4/27
Thank you for your review and for choosing our place! We loved having you as a guest and we would love if you visit us again when you come to Osaka!

8/10 Good

wen chieh

Stayed 1 night in Feb 2023
Response from Lisa on 2023/2/22
Thank you for your stay and leaving us a comment!We hope to have a chance to welcome you again when you will visit Osaka!

10/10 Excellent

Hayeon

Stayed 1 night in Feb 2023
Response from Lisa on 2023/2/22
Thank you for your stay and leaving us a comment!We hope to have a chance to welcome you again when you will visit Osaka!Best regards,

10/10 Excellent

YUDAI

Stayed 1 night in Feb 2023
Response from Lisa on 2023/2/22
この度は、ご利用頂き、誠にありがとうございます。またお近くにお越しの際は、ぜひご利用くださいませ。スタッフ一同、お待ちしております。

10/10 Excellent

Yuko

Stayed 1 night in Jan 2023
Response from Lisa on 2023/1/29
この度は、ご利用頂き、誠にありがとうございます。またのご利用をお待ちしております。

8/10 Good

Okuzumi

Stayed 1 night in Nov 2022

10/10 Excellent

NOBUHIRO

Stayed 1 night in Sep 2022

6/10 Okay

NORIKO

Stayed 1 night in Aug 2022

8/10 Good

hiroko

Stayed 2 nights in Mar 2022

4/10 Poor

TAKEKI

Stayed 6 nights in Mar 2022

6/10 Okay

yangja

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2020
Response from Mai on 2020/10/27
この度は、当館にご宿泊賜り誠にありがとうございます。 またのご利用をお待ちしております。

8/10 Good

KUAN JU

Stayed 1 night in Apr 2024

4/10 Poor

Kingo

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
I stayed in a room on the ground floor with my family but really felt so bad for noise from the room on the second floor.
Stayed 1 night in Nov 2023

6/10 Okay

Kazumi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
とても綺麗な施設で満足でしたが空港から徒歩では遠くわかりづらい場所にありました。
Stayed 1 night in Oct 2023

8/10 Good

みゆき

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
ありがとうございました。関空帰りにもう一泊予定していますので、よろしくお願いします。
Stayed 1 night in Aug 2023

10/10 Excellent

YA TING

Stayed 1 night in Jul 2023

8/10 Good

??

Liked: Property conditions & facilities
ホテルまでの道のりが難しかったです。
Stayed 1 night in Jul 2023

10/10 Excellent

Wei-Ling

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
房間舒適方便
Stayed 1 night in Jul 2023
Response from Lisa on 2023/7/8
Thank you very much for choosing Stay the Kansai airport and for taking time to share your feedback about your recent stay with us.

10/10 Excellent

Ethan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from Lisa on 2023/6/16
Thank you very much for choosing Stay the Kansai airport and for taking time to share your feedback about your recent stay with us.

10/10 Excellent

Koki

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Lisa on 2023/6/16
Thank you very much for choosing Stay the Kansai airport and for taking time to share your feedback about your recent stay with us.

10/10 Excellent

?

Stayed 1 night in Jun 2023
Response from Lisa on 2023/7/6
Thank you very much for choosing Stay the Kansai airport and for taking time to share your feedback about your recent stay with us.

8/10 Good

Tomoko

Traveled with family
Liked: Cleanliness, property conditions & facilities
パジャマとお風呂の椅子が有れば良かったです。 あとは、ちょっと最寄りからは遠いのが残念です。
Stayed 1 night in May 2023
Response from Lisa on 2023/6/16
この度は、ご利用頂き、誠にありがとうございます。また貴重なご意見賜りましたこと感謝申し上げます。今後もより良い施設をご提供する為、頂きましたご意見を参考にさせて頂きます。またのご利用をお待ちしております。

8/10 Good

CHIAYU

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
這間民宿相當乾淨整潔，房間相當大，有和式和西式床。物品也應有盡有，有微波爐、碗盤、洗碗精，中型冰箱，有洗衣機，也有提供洗衣粉、曬 衣架，相當舒適的住宿。美中不足的是隔音不是很好，住宿當天晚上遇到一大群旅客半夜11點多來，大聲喧嘩，並弄錯房間，竟能打開我們二樓的房門，並且死命的拉門，想把我們內鎖拉開，嚇壞我們，之後又在房內大聲說話，走路，還有孩子們的吵鬧聲，弄到半夜十二點多，造成我們極度睡眠困擾。
Stayed 2 nights in May 2023
Response from Lisa on 2023/6/16
Your great comments have been shared with team and it is always encouraging and more inspiring for us to have direct feedback from our guests to aim even higher for the better service.

6/10 Okay

Asuka

Stayed 1 night in May 2023
Response from Mike on 2023/6/16
We sincerely hope that we will have another chance to welcome you back in the near future.Please receive our very best regards from the team,

10/10 Excellent

Chi Yueh

Stayed 1 night in May 2023
Response from Lisa on 2023/6/16
Thank you very much for choosing Stay the Kansai airport and for taking time to share your feedback about your recent stay with us.

8/10 Good

??

Traveled with group
Liked: Cleanliness, property conditions & facilities
空間很大不過距離車站有段距離
Stayed 1 night in Apr 2023
Response from Kaname on 2023/6/16
Thank you very much for choosing Stay the Kansai airport and for taking time to share your feedback about your recent stay with us.

8/10 Good

Rie

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
お部屋は快適で良かったです。ただ蚊が部屋の中にいて全然寝れなかったのが残念です。虫除けのスプレーとかがあれば良かったですね。フロントが無いので直ぐに対応してもらえないところが残念でした😭 あとお風呂の脱衣場に着替えをおく台かカゴが欲しかったです。 空港利用の前泊で利用したのですが近くて良かったです😊また利用したいです。
Stayed 1 night in Apr 2023

10/10 Excellent

koichi

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
近くに駐車場がほしい
Stayed 1 night in Mar 2023
Response from Lisa on 2023/4/27
この度は、ご利用頂き、誠にありがとうございます。徒歩５分圏内にはなりますが、コインパーキングが２箇所ほどございます。当館の専用駐車場は設けておりませんので、ご不便をおかけしましたこと、お詫び申し上げます。またのご利用を心よりお待ち申し上げます。

10/10 Excellent

Masumi

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
よかったです。
Stayed 1 night in Mar 2023
Response from Lisa on 2023/4/27
この度は、ご宿泊賜り、誠にありがとうございます。またのご利用を心よりお待ちしております。

10/10 Excellent

MAYUMI

Stayed 1 night in Mar 2023
Response from Lisa on 2023/4/27
Thank you for your review and for choosing our place! We loved having you as a guest and we would love if you visit us again when you come to Osaka!

10/10 Excellent

WeiRen

Stayed 1 night in Feb 2023
Response from RIsa on 2023/3/2
Thank you for your stay and leaving us a comment!We hope to have a chance to welcome you again when you will visit Osaka!Best regards,

2/10 Terrible

bora

Stayed 1 night in Jan 2023
Response from Lisa on 2023/1/29
Thank you for your review. We will make improvements to satisfy our customers.Thank you,

8/10 Good

Yuen Tong

8/10 Good

カズマ

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

masako

Stayed 1 night in Aug 2022

8/10 Good

あやこ

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

ユリコ

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
家族7人で利用させていただきましたがお部屋も広く、清掃も行き届いていてとても快適でした。 徒歩5分の駐車場も空いていてよかったです。 部屋着とタオル掛けがあると更に良かったです。 しかしこの価格でしたら大変満足で、次の機会があればぜひ利用したいです。
Stayed 1 night in May 2022