2 outdoor pools, pool umbrellas, sun loungers
Check availability

Reviews of Universal's Endless Summer Resort - Dockside Inn and Suites

3 out of 5
Universal's Endless Summer Resort - Dockside Inn and Suites
7125 Universal Boulevard, Orlando, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3334 out of 5012 reviews" "
Rating 8 - Good. 1084 out of 5012 reviews" "
Rating 6 - Okay. 347 out of 5012 reviews" "
Rating 4 - Poor. 121 out of 5012 reviews" "
Rating 2 - Terrible. 126 out of 5012 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Don

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and organization are doing great things to make our vacations amazing and to ensure it is all positive
Stayed 7 nights in Apr 2024
Response from ESD Guest Services on 2024/5/1
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed a lot with a family of 6.
Stayed 2 nights in Apr 2024

10/10 Excellent

Colette, Maumee

Traveled with family and small children
Liked: Amenities
Was great for families
Stayed 6 nights in Apr 2024
Response from ESD Guest Services on 2024/5/1
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Mirnes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 7 nights in Apr 2024
Response from ESD Guest Services on 2024/5/1
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice , pool is nice and big , very big hotel , and service is great, one thing is the blankets in the room it’s kind dirty ! The blanket need to be update ! We had a nice stay here .. thanks
Stayed 5 nights in Apr 2024
Response from ESD Guest Services on 2024/4/30
Thank you for your FIVE out of FIVE review!

8/10 Good

terry alan scott, Moose Jaw

Liked: Cleanliness, staff & service, property conditions & facilities
Location to park.
Stayed 7 nights in Mar 2024
Response from ESD Guest Services on 2024/4/30
Thank you for your review!

10/10 Excellent

Kathy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very convenient
Stayed 4 nights in Apr 2024
Response from ESD Guest Services on 2024/4/30
Thank you for your FIVE out of FIVE review!

4/10 Poor

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
4/28/24 READ BEFORE BOOKING.Will not be returning. We had to wait 15-20 minutes MULTIPLE TIMES just for an elevator to open up. We took the stairs many MANY times also your blankets are GARBAGE who wants a blanket so thin you can see through? They legitimately have HOLES, they’re thin woven blankets that have holes. I froze all night long even with 2 blankets sweatpants and furry socks. Also why do you have to go through so many gates and scan your card so many times???? Once to get into the parking lot is fine but we were having to scan 5-10 times per time just to get in and out. Also this is the LOUDEST hotel I’ve ever been in. I could legitimately hear every time our neighbor showered, brushed his teeth, flushed the toilet, when the maids were vacuuming, children screaming and running up and down the hallways all night. People trying to OPEN OUR DOOR. Not to mention what sounded like firecrackers going off every hour all night long. I woke up probably 10 times per night from the noise. Also the breakfast in the morning smells like rotten fish I was gagging at the smell. There’s many things on the website that say “free breakfast” you have to pay for all the food from the cafeteria. You get into IOA early for staying on property at 8 but only 2 rides are open. You’re only allowed in one section of the park and when the other sections open the rides dont until 11:30. We wandered around for hours, what’s the point of getting there early if nothings fully open until 12pm?
Stayed 3 nights in Apr 2024
Response from ESD Guest Services on 2024/4/30
Thank you for your review. We apologize for the inconveniences experienced during your stay.

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served its purpose. Budget but clean and staff worked promptly to answer phones, clean and bring towels. Shuttles were prompt and orderly considering the amount of people on lines. No complaints.
Stayed 3 nights in Apr 2024
Response from ESD Guest Services on 2024/4/30
Thank you for your FIVE out of FIVE review!

8/10 Good

Shirin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024
Response from ESD Guest Services on 2024/5/1
Thank you for your review!

6/10 Okay

Kaylee

Traveled with partner
Liked: Property conditions & facilities
We had a few cockroaches in our room, one of which I was able to get on video. It touched several of our food/drink items we had brought back. Staff was excellent overall.
Stayed 4 nights in Apr 2024
Response from ESD Guest Services on 2024/4/30
Thank you for your review. We apologize for the inconveniences experienced during your stay.

8/10 Good

Catheline

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Convient
Stayed 1 night in Apr 2024
Response from ESD Guest Services on 2024/4/30
Thank you for your review!

8/10 Good

Shamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from ESD Guest Services on 2024/4/30
Thank you for your review!

10/10 Excellent

Jasmine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I absolutely loved our stay here. We had such an amazing time on our vacation.
Stayed 5 nights in Apr 2024
Response from ESD Guest Services on 2024/4/30
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about this property. Only down fall is the checkin line on a Saturday night, and the elevators on a Sunday around checkout time are insanely busy. Other than that we had an awesome 8 night stay!
Stayed 8 nights in Apr 2024
Response from ESD Guest Services on 2024/4/29
Thank you for your FIVE out of FIVE review!

10/10 Excellent

KESHA

Liked: Cleanliness
Stayed 4 nights in Apr 2024
Response from ESD Guest Services on 2024/4/30
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from ESD Guest Services on 2024/4/30
Thank you for your FIVE out of FIVE review!

8/10 Good

Gregory Stewart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dockside is a great value option for visiting Universal. And the transportation to the parks is excellent. The Rooms are also nice and spacious. The only con for us was that it is an extremely busy hotel. All the public spaces were very crowded.
Stayed 3 nights in Apr 2024
Response from ESD Guest Services on 2024/4/29
Thank you for your review!

10/10 Excellent

luriset

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2024
Response from ESD Guest Services on 2024/4/30
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Jason

Liked: Cleanliness
Stayed 4 nights in Apr 2024
Response from ESD Guest Services on 2024/4/30
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Pedro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 2 nights in Apr 2024
Response from ESD Guest Services on 2024/4/29
Thank you for your FIVE out of FIVE review!

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well kept, options at restaurant , different stations , pool very well supervised and very clean. Rooms were nice
Stayed 5 nights in Apr 2024
Response from ESD Guest Services on 2024/4/29
Thank you for your review!

10/10 Excellent

Evelyn, Bronx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property, walking distance to universal city walk and shuttles available as well. Fresh breakfast, lunch and dinner a lot variety. Would definitely will be staying here again!
Stayed 7 nights in Apr 2024
Response from ESD Guest Services on 2024/4/29
Thank you for your FIVE out of FIVE review!

10/10 Excellent

genito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from ESD Guest Services on 2024/4/29
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Jenna

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay
Stayed 5 nights in Apr 2024
Response from ESD Guest Services on 2024/4/29
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
2nd time staying here. We will be back!
Stayed 3 nights in Apr 2024
Response from ESD Guest Services on 2024/4/29
Thank you for your FIVE out of FIVE review!

8/10 Good

Abdullah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Our room had the smoke detector flashing, bed light is broken, not a deal breaker so we didnt address it. Everything else is great
Stayed 7 nights in Apr 2024
Response from ESD Guest Services on 2024/4/29
Thank you for your review!

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again
Stayed 9 nights in Apr 2024
Response from ESD Guest Services on 2024/4/29
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Apr 2024
Response from ESD Guest Services on 2024/4/26
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Stacey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We left a Disney Property and checked into the hotel and were treated like VIP! They we're so wonderful! So accommodating, so friendly! Never had to wait for a shuttle or walk a mile to board one! Absolutely loved our time here! This is the second time I have stayed at a Universal Endless Summer Resort. Wonderful!!!
Stayed 3 nights in Apr 2024
Response from ESD Guest Services on 2024/4/26
Thank you for your FIVE out of FIVE review!

8/10 Good

Lyndsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in Apr 2024
Response from ESD Guest Services on 2024/4/29
Thank you for your review!

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from ESD Guest Services on 2024/4/29
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Ceren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the place and staff but room cleaning service is weak. They don’t clean up well
Stayed 5 nights in Apr 2024
Response from ESD Guest Services on 2024/4/26
Thank you for your FIVE out of FIVE review!

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I can say that needs improvement is the thin walls and noise. There was a group that was a bit loud late night and the walls were so thin we could here there conversations, music, etc Al’s o when using the air conditioning there would be a clicking pipe noise in the wall unit
Stayed 5 nights in Apr 2024
Response from ESD Guest Services on 2024/4/26
Thank you for your review!

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always just enjoy staying here. Price is very good
Stayed 3 nights in Apr 2024
Response from ESD Guest Services on 2024/4/26
Thank you for your FIVE out of FIVE review!

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend so much
Stayed 2 nights in Apr 2024
Response from ESD Guest Services on 2024/4/26
Thank you for your FIVE out of FIVE review!

10/10 Excellent

PAUL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel I like so much and the personal is super good
Stayed 1 night in Apr 2024
Response from ESD Guest Services on 2024/4/26
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. Staff so nice and eager to help I will be back as well as tell all my friends
Stayed 6 nights in Apr 2024
Response from ESD Guest Services on 2024/4/26
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience with staff and amenities. The room was spacious and clean we love the pool and the landscaping was nice.
Stayed 7 nights in Apr 2024
Response from ESD Guest Services on 2024/4/25
Thank you for your FIVE out of FIVE review!

8/10 Good

john

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
I liked the shuttle, buses and being so close to Universal
Stayed 7 nights in Apr 2024
Response from ESD Guest Services on 2024/4/25
Thank you for your review!

6/10 Okay

Anyela

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from ESD Guest Services on 2024/4/26
Thank you for your review!

10/10 Excellent

Viraj

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we stepped into the lobby, we were greeted with warmth and hospitality. The amenities at the resort were top-notch. We spent leisurely hours lounging by the pool, soaking up the sun and sipping refreshing drinks from the poolside bar. Throughout our stay, the staff went above and beyond to ensure our comfort and satisfaction. Their attention to detail and genuine hospitality made us feel truly valued as guests.
Stayed 4 nights in Apr 2024
Response from ESD Guest Services on 2024/4/24
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Whitney

Stayed 5 nights in Apr 2024
Response from ESD Guest Services on 2024/4/24
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Andrew Del

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Apr 2024
Response from ESD Guest Services on 2024/4/23
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great stay. Friendly staff at check-in.
Stayed 1 night in Apr 2024
Response from ESD Guest Services on 2024/4/23
Thank you for your FIVE out of FIVE review!

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer value hotel. Rooms were clean and spacious. Bussing to the universal parks was easy and run every 15 minutes. Easy access to parks. Bathroom small, with sinks outside of bathroom. Complete chaos in the cafeteria/lobby/pool area all day long. Thousands of people at any given time. 40 min wait if you want starbucks. Room smelled of weed vape at times.
Stayed 7 nights in Apr 2024
Response from ESD Guest Services on 2024/4/23
Thank you for your review. We apologize for the inconveniences experienced.

8/10 Good

Guadalupe

Stayed 3 nights in Apr 2024
Response from ESD Guest Services on 2024/4/23
Thank you for your review!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallway carpets were very dirty , looked to have not been vacuumed in a while but rooms were very clean
Stayed 1 night in Apr 2024
Response from ESD Guest Services on 2024/4/22
Thank you for your FIVE out of FIVE review!

10/10 Excellent

cori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I great value resort. Easy access to the parks and lots of meal options in walking distance
Stayed 3 nights in Apr 2024
Response from ESD Guest Services on 2024/4/22
Thank you for your FIVE out of FIVE review!