BEWARE -- this is the worse - worse hotel experience I've stayed in my life. For me and my family. DO NOT GO THERE!!!
They try to scam you left and right!!
1- they charged a hidden fee of $300 extra resort fee upon check in 2- They first put me in a room only one window, facing a dark lobby, with zero outside sun light this for $250 per night?!! I went back to the lobby t change the room, to an "outside view". 3- To activate the key card, they send you to another counter, sales department, full of timesharing scams. 3 - you have to wash you own towels, and vacuum, no cleaning service whatsoever, even though I stayed for 6 nights! they just provide you with a vacuum cleaner in the rooms and washer and dryer down the hall. All do it yourself! 4 - They cut off the water for 8 hours. Zero compensation. 5 - I took their "tour", upon check in, they said it was to tour the property., for 90 minutes. It took 3 hours!! Once I said no so many times to taking their $50,000 loan scam, they became rude and agressive, finally left me and my kids on a different location , 20 minutes walk from our car, made us wait for a shuttle back to our car. The $200 promised was only $100. When I brought it up to the lobby, they threatened to call the security guard if I complained. DO NOT STAY THERE, HORRIBLE experience for the entire family. Other guest kept on going back to the lobby for horrible other complaints (like no internet in certain rooms, TV does not work...it was never fixed for days).