池畔酒吧

基西米渡假屋溫德姆山楂套房飯店的評分

4 out of 5
基西米渡假屋溫德姆山楂套房飯店
3020 Reedy Creek Boulevard, Kissimmee, FL

評論

8.0

非常好

10 分,有夠讚;291 則評論中有 141 則" "
8 分,不錯哦;291 則評論中有 78 則" "
6 分,一般般;291 則評論中有 30 則" "
4 分,不太好;291 則評論中有 16 則" "
2 分,很糟糕;291 則評論中有 26 則" "

7.8/10

整潔度

8.4/10

員工素質

8.4/10

設施服務

7.8/10

住宿環境和硬體

評論

8/10 不錯哦

byddiorry

於 2020 年 7 月住了 3 晚

10/10 有夠讚

真實旅客

於 2019 年 12 月住了 7 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、設施服務和住宿環境和硬體
於 2019 年 6 月住了 2 晚

10/10 有夠讚

真實旅客

於 2020 年 11 月住了 4 晚
Rich 於 2020年11月27日回覆
Thank you for your recent stay. The five out of five score has made the day of our staff. We appreciate that more than you know.

8/10 不錯哦

Rowena

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The stay was good. We had to ask to have the room cleaned but the front desk stated that it was due to COVID-19 customers must ask to have it cleaned and staff is not allowed to just enter and clean. It would have been nice to have been provided this information at check-in....same thoughts about breakfast. But it was clean, large, no funny smells. Everything worked well...tubs did not clog, nice tiles in shower and taps. Love having no carpet! Overall good...I would return.
於 2020 年 11 月住了 2 晚
Rich 於 2020年11月23日回覆
Rowena, Thank you for your recent stay with us. Our front desk has been instructed to let guest know again about the housekeeping and the breakfast. Expedia and the front desk should be informing you of this. I apologize that you did not get the information. We are glad that you enjoyed our location. Our staff also agrees it is nice not having the carpet in the rooms. Thank you again for deciding to stay with us here at the Hawthorn Suites by Wyndham.

2/10 很糟糕

Monica

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The most UNCOMFORTABLE stay ever!
於 2020 年 11 月住了 1 晚
Rich 於 2020年11月19日回覆
Monica, sorry that you did not like your stay. The staff would have done what they could to fix it if given the chance.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 11 月住了 1 晚
Rich 於 2020年11月9日回覆
Thank you for your recent stay with us. Our staff is very excited with the 10 out of 10 score that you gave our location. We hope to see you again one day.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
於 2020 年 10 月住了 3 晚
Rich 於 2020年10月27日回覆
Thank you for your recent stay with us. We are very happy that you took the time to review our location. The 5 out of 5 score really makes the day of our staff. Thank you so much.

4/10 不太好

真實旅客

家庭旅遊
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Amazing people, hotel in shambles
People are amazing but the hotel is literally falling apart. The pool looked like it hadnt been cleaned in days. AC didn't work.
於 2020 年 10 月住了 3 晚
Rich 於 2020年10月21日回覆
Thank you for your recent stay with us. Our pool is serviced by an outside company that had an employee go on vacation. They forgot to send someone to service our pool. They are in the process of fixing that issue now. I do apologize the AC did not work. The front desk would have gladly moved you if our maintenance department could not have fixed your AC for you. That is something at times we cannot control when they decide to stop working.

8/10 不錯哦

Genevieve

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
I would love to come back and stay everything was good i hope the next time the jets in the 🛁 tub be working
於 2020 年 10 月住了 4 晚
Rich 於 2020年10月21日回覆
Genevieve, thank you for your recent stay with us. We are so glad that you know how much you enjoyed your stay with us. For the tubs, we hope when things do get to return to normal that we can reactivate the jets. We look forward to seeing you again.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
I like it. Very good and clean place. I will be back.
於 2020 年 1 月住了 1 晚
Rich 於 2020年10月21日回覆
Thank you for your recent stay with us. We are so glad to know how much you enjoyed your time at our location. Our staff looks forward to seeing you again, the next time you are in the area.

10/10 有夠讚

Ismael,Miami Beach

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Have stayed in many hotels..this suite was spectacular. Super clean, attractive decor, very very roomy. Kitchen was fully supplied with nice stainless steel appliances, and the ceiling and lamp lighting's throughout was awesome. Most hotels I've stayed have insufficient or horrible lighting. Bathroom fixtures and decor looked kool! Bedroom beds were tall AND PILLOWS were PERFECT. I'm sorry I sound like I own this place but believe me I was super impressed. And so was my 13 year old daughter and Mom!! Thanks Hawthorn Wyndham!!
於 2020 年 10 月住了 2 晚
Rich 於 2020年10月21日回覆
Ismael, thank you for your recent stay with us. We are so glad to know how much you and your family enjoyed your time with us. You have given us a perfect cheer and we appreciate it more than you know. Our staff looks forward to seeing you again the next time you are in the area.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Will stay again
I wish I could’ve gotten their names, by the night shift maintenance man and the check in clerk were amazing. When we first got there, our room had a couple of minor issues with it. Both of them went completely out of their way to get us moved and accommodated. The rooms are super spacious with a full refrigerator, stove and microwave. Super close to all the restaurants, shopping and Disney, but secluded enough for no noise. Glad I found them, will stay again.
於 2020 年 10 月住了 1 晚
Rich 於 2020年10月12日回覆
Thank you for your recent stay with us. I am so glad to hear that you had been taken care of with room move. It is great to hear how much you enjoyed our location. We are truly in a perfect spot and to offer what we do so close to everything. Hope to see you again.

10/10 有夠讚

Londy

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Staff very pleasant. Rooms were spacious and clean. Loved it
於 2020 年 10 月住了 2 晚
Rich 於 2020年10月11日回覆
Londy, thank you for your recent stay with us. We are so glad that you enjoyed our location. Our staff was very excited with the 10 out of 10 score that you gave us. From all of us here at the Hawthorn Suites by Wyndham, we thank you.

10/10 有夠讚

Misty

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 9 月住了 3 晚
Rich 於 2020年10月7日回覆
Misty, thank you for your recent stay with us. Our staff was so excited to learn of the 10 out of 10 score that we got. All of us here at the Hawthorn Suites by Wyndham, look forward to seeing you again in the future.

8/10 不錯哦

KHADIJA

家庭旅遊
喜歡:員工素質和客房舒適度
Very nice room but had a lot of things that needs to be fixed! Such as sliding glass doors and
於 2020 年 9 月住了 5 晚
Rich 於 2020年9月30日回覆
Khadija, thank you for your recent stay with us. I am sorry to hear you had an issue with your unit. If the front desk had been notified it would have gladly sent someone over to fix any issue that you had. We do want to thank you for the 8 out of 10 score. Our staff looks forward to seeing you again the next time you are in the area.

4/10 不太好

真實旅客

家庭旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Disappointed
The pictures made this place seem wonderful. However do not be fooled. My family and I stayed here for 3 nights and we regret it. One of the light fixtures in the kitchen was hanging out of the ceiling. The floors were so dirty that all our socks were black in minutes. They only provide you 2 towels regardless of how many people are in your reservation. We had 4 people for 3 nights, 2 towels was not enough. They do not give you towels for the kitchen. We booked a nonsmoking room and the bathroom smelled horrible of cigarette smoke. It made my family sick. The plates and utensils were dirty with stuck on food. There were no extra blankets for the pull put couch. The TV service was horrible. The channels were very fuzzy and if we were lucky to get a clear channel in the living room it didnt work in the bedroom. I asked to get extra towels and never received them.
於 2020 年 9 月住了 3 晚
Rich 於 2020年9月29日回覆
Thank you for your recent stay with us. I am sorry that your suite was not up to standards. Your concerns will be addressed with both housekeeping and maintenance departments. All of our staff are instructed to fix any issues that are brought up to the front desk. That does include giving our guest the extra towels. I looked back at the issues that you had in our data base that we log all issues that are addressed to the front desk. I did not see the items listed. Our staff would have gladly fixed any issues you had if they were given the chance.

6/10 一般般

Tanya

家庭旅遊
喜歡:員工素質
不喜歡:整潔度和客房舒適度
You get a lot for your money here because the suite is like a little apartment and they are newly renovated. Unfortunately the one we got had bed bugs! The pool was too dirty for me to swim in also. It looked like it had a circulation problem.
於 2020 年 7 月住了 2 晚
Rich 於 2020年9月28日回覆
Tanya, thank you for your recent stay with us. We had the room checked that you stayed in and it did not have bed bugs. Also, our pool is cleaned by an outside service each day. We have not had any circulation issues with the pool. It is actually very clean for an outside pool. We do hope to see you again the next time you are in the area.

10/10 有夠讚

Jennifer

家庭旅遊
喜歡:員工素質、住宿環境和硬體和客房舒適度
不喜歡:整潔度
Good but could’ve been cleaner
It was great a great stay and everything was as it said except I had to buy a broom, mop and Clorox because it wasn’t as clean as a hotel should be! Also they were working on the room next to me and they kept hammering and being noisy so I couldn’t rest on Sunday as I would’ve wanted too!
於 2020 年 9 月住了 3 晚
Rich 於 2020年9月16日回覆
Jennifer, thank you for your recent stay with us. We are glad that you decided on our location. I am sorry to learn the room was not as clean as it should have been. This will be addressed by management with the housekeeping staff. I am also sorry that you had noise next to you on a Sunday. Our location has started to get new floors put into the rooms, and they had been working on Sunday. We do hope to see you again the next time you are in the area.

10/10 有夠讚

Noel

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Confy beds.
Great room, amazing bed.
於 2020 年 9 月住了 6 晚
Rich 於 2020年9月21日回覆
Noel, thank you for your recent stay with us. We are so glad to learn how much you enjoyed your time with us. The 10 out of 10 score really made the day of our staff. All of us here at the Hawthorn Suites by Wyndham, we look forward to seeing you again the next time you are in the area.

6/10 一般般

Marie,Louisiana

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a nice room with plenty of space. Nice foyer. They have breakfast but I didn’t check it out. They had a water break that was fixed relatively quickly. A bunch of kids broke into the pool at 4 am and when i called to inquire no one answered. I did see cops rounding them up around 6 am so someone must’ve reported it. Generally though it was good place for the money.
於 2020 年 9 月住了 4 晚
Rich 於 2020年9月16日回覆
Marie, thank you for your recent stay with us. We are glad that you decided at our location. Yes, we did have an issue with some guest, but that was taken care of when the general manager arrived. We do hope to see you again the next time you are in the area.

6/10 一般般

真實旅客

於 2020 年 9 月住了 3 晚
Rich 於 2020年9月11日回覆
Thank you for your recent stay with us. We hope to see you back again the next time you are in the area.

6/10 一般般

真實旅客

家庭旅遊
喜歡:員工素質、住宿環境和硬體和客房舒適度
This is our go to hotel. It has amazing accommodations and is close to everything we plan on doing and it is set away from the craziness of Orlando so it’s usually quiet. However, THIS time there were some incredibly rude visitors. Running up and down the hallways and yelling late into the night. Not happy to be woke up in the middle of the night by such rudeness.
於 2020 年 9 月住了 2 晚
Rich 於 2020年9月7日回覆
Thank you for your recent stay with us. It is great to hear that we are your go to location when you come to the area. I am sorry to hear you had people being rude during the night. That is not typical of our location. I will be talking to the front desk to address this with them.

10/10 有夠讚

Nancy

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Home away from home
Great amenities for the price a full kitchen with Oven is great and stove was great to have specially if you’re staying a long time Would definitely stay there again
於 2020 年 8 月住了 1 晚
Rich 於 2020年9月1日回覆
Nancy, thank you for your recent stay with us. We appreciate you taking the time to send us feedback on your stay with us. Our staff is looking forward to seeing you again the next time you are in the area.

10/10 有夠讚

TonyaMiller,Orlando

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Quiet location, clean & cozy. Will definitely return
於 2020 年 8 月住了 1 晚
Rich 於 2020年9月1日回覆
Tonya, thank you for your recent stay with us. We are so excited to learn how much you enjoyed your location. Our staff is so happy that you plan to return on your next trip to the area. We look forward to seeing you again.

6/10 一般般

Kristina

家庭旅遊
不喜歡:整潔度和住宿環境和硬體
Looks 4 star, but actually wouldnt stay here again
Photos make this place look great, but service and cleanliness needs improvement. When we arrived to the room it had a stale stinch and within minutes we realized our feet were black with dirt due to flooring instead of carpeting. Had to keep shoes on while in room. Floors were not clean at all. Our room also had a pull out sofa however they would not bring the extra sheets or comforter to us, made me walk to the front office to pick up them up.
於 2020 年 8 月住了 1 晚
Rich 於 2020年8月31日回覆
Kristina, thank you for your recent stay with us. I am sorry to learn that the floors were not clean like they should have been. I also want to apologize that you had to go to the desk to get the sheets for the sofa bed. These items have been noted by our management and they will be looking to see who worked on your room and who was at the desk during your stay. We do truly hope that you will give us another try in the future.

10/10 有夠讚

真實旅客

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 8 月住了 1 晚
Rich 於 2020年8月31日回覆
Thank you for your recent stay with us. The 10 out of 10 score has really made the day of our staff. From all of us here at the Hawthorn Suites by Wyndham, we hope to see you again soon on your next visit to the area.

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My second time staying here and it’s still very clean and quiet. Close to parks A
於 2020 年 8 月住了 2 晚
Rich 於 2020年8月29日回覆
Thank you for your recent stay with us. We are so glad to learn that this was your second time and how much you enjoyed your time here with us. Our staff here, look forward to seeing you the third time and many more times after that. Stay safe and hope to see you again soon.

10/10 有夠讚

Loriann

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
My hotel stay
Hotel stay was beautiful the room was nice and spacious. My only thing is i really don't like outside hotels. No hot breakfast😢 and that's understandable. Wonderful staff. Stay safe and Godspeed
於 2020 年 8 月住了 3 晚
Rich 於 2020年8月14日回覆
Loriann, thank you for your recent stay with us. We are so happy to know how much you enjoyed your time with us. The 10 out of 10 really made the day of our staff. We do look forward to the day we can do a full hot breakfast again. From all of us here at the Hawthorn Suites by Wyndham, we do look forward to seeing you again the next time you are in the area.

10/10 有夠讚

Jay8802,Riverview Fl

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful Service i highly recommend and quiet just a great stay overall. Good housekeeping as well.
於 2020 年 8 月住了 3 晚
Rich 於 2020年8月11日回覆
Jay, thank you for your recent stay with us. We appreciate you taking the time to give us a review. The five out of five had made the day of our staff. All of us here at the Hawthorn Suites by Wyndham, we look forward to seeing you again the next time you are in the area.

6/10 一般般

Brittany

家庭旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Disappointment
Upon arrival check in was good. I was welcomed by the lady at the service desk. The room had a musty smell. The room did jot appear to be as clean as it could have with COVID-19 being such a big issue. There were no paper towels, dish soap, no hand soap in the bathroom and there was only 2 towels in the room. The kitchen had 2 forks and 3 spoons. There was food left in the cabinet form the previous guest. It was about 6 when we arrived and I made sure to go out and buy cleaning supplies to clean the room before my family and I used anything. The beds were clean and pretty comfortable. Oh there was no wifi the entire visit. I have to use my hotspot for internet for the weekend. It wasn’t a horrible stay just very disappointing. Maybe you if this can be fixed we may return because we did like being close to everything.
於 2020 年 8 月住了 2 晚
Rich 於 2020年8月10日回覆
Thank you for your recent stay with us. Our staff is glad that you decided on our location. I am sorry to know that your room was not up to standards on the forks, spoons, etc. Do to COVID-19, we are not allowed to have some items in our rooms as this time. That does include paper towels. Our management will be looking into who cleaned your unit so that we can address this with them. The nation wide outage that happened with Spectrum knocked out our WIFI system. We have offered guest to come into the lobby where the temp service is located. The new system is to go live this week with Spectrum. It is a much better upgraded system than we had before. We do hope that you will give our location another try.

10/10 有夠讚

James

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 7 月住了 2 晚
Rich 於 2020年8月6日回覆
Thank you for your recent stay with us. The 10 out of 10 score really made the day for our staff. All of us here at the Hawthorn Suites by Wyndham hope to see you again the next time you are in the area.

8/10 不錯哦

Shevaunghnda

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 7 月住了 3 晚
Rich 於 2020年8月6日回覆
Thank you for your recent stay with us. We are glad to know that you enjoyed your time with us here at the Hawthorn Suites by Wyndham. Our staff hopes to see you again the next time you are in the area.

10/10 有夠讚

Amelia,Florida

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is a GEM!!! Just about 10 minutes from Disney. The room is big! We are a family of 7 and didn't have any issues with space. It was super extra clean. Staff is very friendly and helpful. Having a washer, dryer and a big refrigerator is everything! The on-the-go breakfast was very handy before we headed to the parks. I will totally recommend this hotel and will totally stay again!
於 2020 年 7 月住了 7 晚
Rich 於 2020年7月29日回覆
Amelia, thank you so much for your kind words! Our staff is so happy to learn how much you enjoyed our location. The five out of five really made their day. All of us here at the Hawthorn Suites by Wyndham look forward to seeing you again the next time you are in the area.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good room amenities and value but mediocre area.
We stayed for 8 days to go to Disney after it reopened and crowds were small. The hotel was running a special, so we got a really good rate.The area around 3 sides of the hotel were under construction, so it was messy looking and not real inviting. The hotel itself was in so-so condition. Parts were newly renovated, parts were still needing attention. In the room, it had a full kitchen with newer stainless steel Frigidaire appliances, all were very nice. And, it was stocked with a set of dishes, glasses, pots and pans, utensils,etc. It also had a washer and dryer, which was a huge amenity to have in the room.Our room had 2 queen beds and a separate sitting room. Basically, it was like a small apartment. Some of the furnishings were worn and needed to be updated. The beds were very comfortable. Our biggest issue was that it was supposed to be free WiFi, but they had a just upgraded their system and our particular room was outside the range of the routers. All rooms with WiFi at the time (less than half the property) were all booked. The next day they offered to allow us to change rooms, but by then we had unloaded everything from our car and 24 hour journey halfway across the country and stocked the fridge. Too much hassle to change rooms.Another issue was the type of clientele that were staying there at the time..smokers, weed, loud in the pool area at night, large groups of inconsiderate 20 somethings and some sketchy looking people. Don't know if it's always like that.
於 2020 年 7 月住了 8 晚
Rich 於 2020年7月29日回覆
Thank you for your recent stay with us. We are glad to know that you enjoyed your suite that you had. Spectrum is still doing the upgrade to our WIFI and once it is done, it should be fast and better than we ever had before. I do apologize for the group that was in house during your stay. They did make it a little rough on everyone. We do not normally have that type of crowd at our location. We do hope that you do come stay with us again the next time you are in the area.

10/10 有夠讚

Annette

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 7 月住了 1 晚
Rich 於 2020年7月29日回覆
Annette, thank you so much for the 10 out of 10 score that you gave us. You have really made our day with that score. From all of us here at the Hawthorn Suites by Wyndham, we do look forward to seeing you again the next time you are in the area.

10/10 有夠讚

Edgar,Miami, Florida

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I like the cleaning of everything. I would like the complete breakfast service in the whole week, not only the weekends
於 2020 年 7 月住了 1 晚
Rich 於 2020年7月13日回覆
Thank you for your recent stay with us. We are so glad to know that you enjoyed our location. The five out of five score really made the day of our staff. We do hope to one day to be able to offer the full breakfast again seven days a week. At this time, we are only able to offer the to go breakfast per government regulations. From all of us here, we do hope to see you again the next time you are in the area.

2/10 很糟糕

Jessica

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Room dirty balcony door didn’t lock
於 2020 年 6 月住了 1 晚
Rich 於 2020年7月6日回覆
Thank you for your recent stay with us. I want to apologize for you not having the best experience with our location. Your concerns have been addressed with both the housekeeping and maintenance departments. These are not acceptable and will be fixed ASAP.

8/10 不錯哦

Deborah

家庭旅遊
喜歡:員工素質
於 2020 年 6 月住了 3 晚
Rich 於 2020年7月6日回覆
Thank you for your recent stay with us. We are so glad that you enjoyed your time with us. All of us here, hope to see you again the next time you are in the area.

10/10 有夠讚

Liz

喜歡:整潔度和員工素質
The staff were so helpful,and the rooms and grounds were clean.
於 2020 年 5 月住了 2 晚
Rich 於 2020年6月25日回覆
Thank you for your recent stay with us. We are so glad to know how much you enjoyed your time with us. Our staff look forward to seeing you again the next time you are in the area.

10/10 有夠讚

Maria

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good place, liked it
I liked the place. It was really clean ( I have two babies so when I arrived I made sure that everything was ok and it was). The staff was super friendly. From front desk to the girls who serve breakfast. The breakfast was good. If I had to say something to improve is definitely the floor which is kind of ok but it really needs an update. The girl from front desk on Saturday had her mask but wasn’t really wearing it. I didn’t get the view from the pictures (my view was the stairs). My neighbors were noisy on Friday night but overall I liked the place very much. I would come back. The appliances are very good. The room is like the pictures. It is really nice.
於 2020 年 6 月住了 2 晚
Rich 於 2020年6月22日回覆
Thank you for your recent stay with us. We are so glad that you liked our location. I was sorry to hear you did not get a better view, but I was pleased to know how much overall you liked our property. For your neighbors, next time give the front desk a call. They would have gladly taken care of it for you. All of us here look forward to seeing you again the next time you are in the area.

10/10 有夠讚

April

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 1 晚
Rich 於 2020年6月22日回覆
Thank you for your recent stay with us. We are so glad that you did stay at our location. The staff are very over joyed to know that you gave them a 10 out of 10 score. It really made their day. All of us here look forward to seeing you again the next time you are in the area.

8/10 不錯哦

Patricia

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 6 月住了 1 晚
Rich 於 2020年6月15日回覆
Thank you for your recent stay with us. We appreciate you taking the time to give us a rating on your stay. All of us here hope to see you again the next time you are in the area.

8/10 不錯哦

真實旅客

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:客房舒適度
The worst sleeper sofa ever!
I made a reservation for three queen room. When I Checked and I was told that no such room existed and hotels.com had made a mistake. The hotel did offer a refund but we decided to stay in the two queen with the pull out couch. The room itself was very nice full kitchen, washer dryer, and two comfortable queen beds. The sleeper sofa was awful! The mattress was stained, thin, and Sloped towards the center. The worst sleeper sofa I’ve ever slept on. Overall very nice hotel as long as you don’t need to use the sleeper sofa.
於 2020 年 6 月住了 1 晚
Rich 於 2020年6月15日回覆
Thank you for your recent stay with us. We do apologize for the misunderstanding on the Hotels.com site as we have requested a few times to have that fixed. At this time we have gone farther up the chain of command there to get it fixed. Sofa sleepers are not always the best, but we will check into the one that you had. The next time you are in the area, we do hope to see you again.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 6 月住了 1 晚
Rich 於 2020年6月13日回覆
Thank you for your recent stay with us. Our staff is so happy to know how much you enjoyed your time with us. The five out of five score made our staffs day. We hope to see you again the next time you are in the area.

10/10 有夠讚

Ladonna,Indianapolis

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful hotel for a family of 6! Plenty of space close to parks ect will be booking again staff were awesome friendly and fast don’t read the reviews you see on here they have since changed everything the floors were not dirty everything was clean only bad thing is the flooring wish it was carpet but that’s it if you have younger kids I’d suggest a pack n play for bed time my son fell off the bed and was left with a bruise from the hard flooring but won’t stop us from coming back ! Already booked for my next trip
於 2020 年 6 月住了 3 晚

10/10 有夠讚

Chadwick

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 6 月住了 1 晚
Rich 於 2020年6月11日回覆
Thank you for your recent stay with us. Our staff is very happy to know how much you enjoyed your stay with us. the 10 out of 10 score really made their day. All of us hope to see you again the next time you are in the area.

10/10 有夠讚

LaToya

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 6 月住了 4 晚
Rich 於 2020年6月11日回覆
Thank you for your recent stay with us. We are so glad to know how much you enjoyed our location. The 10 out of 10 score really made our day. Everyone here, hopes to see you again the next time you are in the area.

10/10 有夠讚

Edwin

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 5 月住了 1 晚
Rich 於 2020年6月2日回覆
Thank you for your recent stay with us. Our staff was very excited to learn of the 10 out of 10 score that you gave our location. It means a lot to our staff to find that out. All of us here, hope to see you again the next time you are in the area.

6/10 一般般

Veronica

喜歡:整潔度、住宿環境和硬體和客房舒適度
Central Florida residents must have $100 deposit
I live in central Florida and because of that I had to pay 100 deposit which wasn’t inform in fine print. When I checked out they had to get someone to look at room before getting my 100 dollars refund. Nice place to stay for about a week but it throw me off when I had to come up with 100 dollars deposit
於 2020 年 5 月住了 1 晚
Rich 於 2020年5月30日回覆
Thank you for your recent stay with us. Yes, we do as locals for a $100 deposit. Which they do get back after an inspection of the room. We had a number of locals come to our location and cause damage. The deposit has helped bring the damage cost down. A majority of the locals understand why we had to put this in place, and it gives them an incentive to make sure their rooms are not damaged.