Exterior

Reviews of Fairfield Inn & Suites by Marriott Orlando East/UCF Area

2.5 out of 5

Reviews

9.6

Exceptional

Rating 10 - Excellent. 808 out of 1002 reviews" "
Rating 8 - Good. 145 out of 1002 reviews" "
Rating 6 - Okay. 19 out of 1002 reviews" "
Rating 4 - Poor. 18 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very accommodating with our need for handicap accessibility. The only issue we had was the hotel entrance off the main road was not easily accessible.
Stayed 2 nights in May 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Joshua McVay/Marketing Manager on 2024/5/21
Thank you for the 5-star rating! We're thrilled to know that you had a wonderful stay with us. Your positive feedback means a lot, and we look forward to welcoming you back in the future.

10/10 Excellent

Deanna, Fernandina Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly, helpful staff! Great breakfast with many choices, scrambled eggs, omelet, sausage, waffles, cereal, oatmeal, muffins, juices & cofee, alternate milks and gluten free options.
Stayed 1 night in May 2024
Response from Joshua McVay/Marketing Manager on 2024/5/14
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay, finding the room clean and the staff friendly and helpful. It's great to know that our breakfast offerings met your expectations with a variety of choices, including options for different dietary needs. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience. We look forward to welcoming you back for another fantastic stay in the future!

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 2 nights in May 2024
Response from Joshua McVay/Marketing Manager on 2024/5/7
We appreciate the 5-star rating! It's fantastic to hear that your experience at our hotel met your expectations. We hope to have the pleasure of hosting you again soon.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice greeting by reception. Courteous and competent
Stayed 1 night in May 2024
Response from Joshua McVay/Marketing Manager on 2024/5/7
Thank you for your kind words! We're thrilled to hear that you received a nice greeting from our reception team and that they were courteous and competent during your stay. Providing excellent customer service is a top priority for us, and we're delighted that our team made you feel welcomed and taken care of. Your satisfaction is our greatest reward, and we can't wait to welcome you back for another fantastic stay in the future!

8/10 Good

Anntesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was unique. The property was clean and the staff was friendly.
Stayed 5 nights in Apr 2024
Response from Joshua McVay/Marketing Manager on 2024/5/7
Thank you for sharing your feedback with us. We're glad to hear that you found our property clean and our staff friendly during your stay. While we strive to provide a unique and memorable experience for all our guests, we appreciate knowing that you found our hotel to be satisfactory in terms of cleanliness and service. Your feedback is important to us, and we'll continue to work on enhancing our guests' experiences in the future. If there's anything specific you think we could improve upon to make your stay more memorable, please feel free to let us know.

10/10 Excellent

Clyde

Traveled with family and small children
Quiet and lobby and pool very clean
Stayed 2 nights in Apr 2024
Response from Joshua McVay/Marketing Manager on 2024/4/29
Thank you for your feedback! We're glad to hear that you found our lobby and pool clean and enjoyed a quiet environment during your stay. We strive to provide a comfortable and relaxing experience for all our guests. If there's anything else we can do to enhance your stay next time, please let us know. We look forward to welcoming you back!

10/10 Excellent

Kosoma

Stayed 2 nights in Apr 2024
Response from Joshua McVay/Marketing Manager on 2024/5/21
We appreciate the 5-star rating! It's fantastic to hear that your experience at our hotel met your expectations. We hope to have the pleasure of hosting you again soon.

10/10 Excellent

Laura

Stayed 1 night in Apr 2024
Response from Joshua McVay/Marketing Manager on 2024/5/21
Thank you for the top rating! We're delighted that you enjoyed your time with us. If you have any specific comments or suggestions, feel free to share, and we look forward to serving you again on your next visit.

10/10 Excellent

Henry, Weston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected, just fine. However, some items from the breakfast buffe were a bit overdried Also, the fitness room TV's were not functional, that includes the large wall screen and some of the equipment built in screens
Stayed 3 nights in Apr 2024
Response from Joshua McVay/Marketing Manager on 2024/4/29
Thank you for sharing your feedback. We apologize for any breakfast items that were overdried and for the inconvenience with the fitness room TVs. We'll address these issues promptly to improve our guest experience. We appreciate your valuable feedback and hope to welcome you back soon.

10/10 Excellent

Leticia, Miami

Stayed 2 nights in Apr 2024
Response from Joshua McVay/Marketing Manager on 2024/5/14
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property was esthetically appealing. The cleanliness was superb. The staff members were amicable, professional, welcoming, ready to help. I am pleased with the stay and will be my go to place for my getaways.
Stayed 1 night in Apr 2024
Response from Joshua McVay/Marketing Manager on 2024/4/22
Thank you for your wonderful review! We're thrilled to hear that you found our property aesthetically appealing, exceptionally clean, and enjoyed the friendly and professional service provided by our staff. It's fantastic to know that we have become your go-to place for getaways.We look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Bledar

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and staff
Stayed 2 nights in Mar 2024
Response from Joshua McVay/Marketing Manager on 2024/4/1
Thank you for the 5-star rating! We're thrilled to know that you had a wonderful stay with us. Your positive feedback means a lot, and we look forward to welcoming you back in the future.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Teja on 2024/3/27
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, updated hotel, Pillows could have been more comfortable. Enjoyed watching wildlife outside in pond. Could hear loud vehicles from main thoroughfare at night. Staff polite & helpful.
Stayed 3 nights in Mar 2024
Response from Joshua McVay/Marketing Manager on 2024/3/18
Thank you for your feedback. We're glad to hear that you appreciated our clean and updated hotel, as well as the wildlife view outside. However, we apologize for any inconvenience caused by the comfort of the pillows and the noise from the main thoroughfare. Your comments will be shared with our team for further improvement. We're pleased that our staff provided polite and helpful service during your stay. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was perfect from start to finish. I booked the hotel based on the previous reviews and they were absolutely right.
Stayed 2 nights in Mar 2024
Response from Joshua McVay/Marketing Manager on 2024/3/11
We appreciate your glowing review and are thrilled to have exceeded your expectations. Your satisfaction is our top priority, and we can't wait to have the opportunity to serve you again.

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable and quiet. Easy to go to downtown Orlando.
Stayed 4 nights in Feb 2024
Response from Joshua McVay/Marketing Manager on 2024/3/4
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!

10/10 Excellent

Yong

Stayed 1 night in Feb 2024
Response from Joshua McVay/Marketing Manager on 2024/3/25
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!

10/10 Excellent

Wilfrid

Stayed 3 nights in Feb 2024
Response from Joshua McVay/Marketing Manager on 2024/2/26
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Joshua McVay/Marketing Manager on 2024/2/26
Thank you for the top rating! We're delighted that you enjoyed your time with us. If you have any specific comments or suggestions, feel free to share, and we look forward to serving you again on your next visit.

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Next door to Night Owl Cookies - fun and yummy - and open till 2:00 am!
Stayed 3 nights in Feb 2024
Response from Joshua McVay/Marketing Manager on 2024/2/19
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!

10/10 Excellent

Carmita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 2 nights in Feb 2024
Response from Joshua McVay/Marketing Manager on 2024/2/13
It's fantastic to know that you had a great stay at our hotel! We strive to provide the best possible experience for our guests, and we're grateful for your kind words. Come back and see us again soon!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Good staff.
Stayed 1 night in Feb 2024
Response from Joshua McVay/Marketing Manager on 2024/2/13
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!

10/10 Excellent

Gaylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
This hotel always gives an amazing experience.
Stayed 1 night in Jan 2024
Response from Joshua McVay/Marketing Manager on 2024/2/5
We appreciate your glowing review and are thrilled to have exceeded your expectations. Your satisfaction is our top priority, and we can't wait to have the opportunity to serve you again.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Updated and clean with a friendly staff and a nice breakfast buffet selection.
Stayed 2 nights in Jan 2024
Response from Joshua McVay/Marketing Manager on 2024/2/5
Thank you for choosing to stay with us and for sharing your positive experience. We're thrilled to hear that you appreciated our updated and clean accommodations, friendly staff, and the nice breakfast buffet selection. Your feedback is important to us, and we're glad we could provide you with a pleasant stay.If there's anything else you'd like to share or if there's anything we can do to make your future visits even more enjoyable, please don't hesitate to let us know.We hope to welcome you back soon for another excellent stay.

10/10 Excellent

Monteal

Stayed 5 nights in Jan 2024
Response from Joshua McVay/Marketing Manager on 2024/2/5
Thank you for the 5-star rating! We're thrilled to know that you had a wonderful stay with us. Your positive feedback means a lot, and we look forward to welcoming you back in the future.

10/10 Excellent

Julio, miramar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfortable. Room was clean and remodeled recently. Breakfast was good.
Stayed 2 nights in Jan 2024
Response from Joshua McVay/Marketing Manager on 2024/2/5
Thank you for choosing to stay with us and for taking the time to share your positive feedback. We're delighted to hear that you found our beds comfortable, the room clean, and that you enjoyed our recently remodeled accommodations. It's great that you also had a good experience with our breakfast offerings.We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. If there's anything else you'd like to share or if there's anything we can do to make your next stay even better, please feel free to let us know.Safe travels, and we look forward to hosting you again soon!

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
One of the girls working the front desk was very helpful and friendly!
Stayed 3 nights in Dec 2023
Response from Joshua McVay/Marketing Manager on 2024/2/5
It's fantastic to know that you had a great stay at our hotel! We strive to provide the best possible experience for our guests, and we're grateful for your kind words. Come back and see us again soon!

10/10 Excellent

walid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Joshua McVay/Marketing Manager on 2024/2/5
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

8/10 Good

Midori

Stayed 2 nights in Dec 2023
Response from Joshua McVay/Marketing Manager on 2024/2/5
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 Excellent

Flor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Joshua McVay/Marketing Manager on 2024/2/5
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Joshua McVay/Marketing Manager on 2024/2/5
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Joshua McVay/Marketing Manager on 2024/2/5
Thank you for the top rating! We're delighted that you enjoyed your time with us. If you have any specific comments or suggestions, feel free to share, and we look forward to serving you again on your next visit.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Joshua McVay/Marketing Manager on 2024/2/5
Thank you for the top rating! We're delighted that you enjoyed your time with us. If you have any specific comments or suggestions, feel free to share, and we look forward to serving you again on your next visit.

10/10 Excellent

Mitsley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendo, muito limpo, ótimo café da manhã e atendimento excelente
Stayed 2 nights in Dec 2023
Response from Joshua McVay/Marketing Manager on 2024/2/5
Thank you so much for your positive recommendation and for choosing to stay with us. We're thrilled to hear that you had a great experience and found our hotel to be very clean with excellent service.It's fantastic that you enjoyed our breakfast offerings. We appreciate your kind words and the time you took to share your feedback. If there's anything specific you loved about your stay or any suggestions you have for improvement, feel free to let us know.We look forward to welcoming you back on your next visit. Safe travels!

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Teja on 2023/12/31
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Teja on 2023/12/31
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Joshua McVay/Marketing Manager on 2024/2/5
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 Excellent

NoRest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful, Teja went above and beyond to make sure we had the best stay possible. We will absolutely stay there again.
Stayed 1 night in Dec 2023
Response from Teja on 2023/12/28
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Astrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in Dec 2023
Response from Teja on 2023/12/28
On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Jacquelyn, Milford

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King suite was spacious with a big couch and 2 TVs. Rooms and lobby very clean. Friendly staff. Good choices for breakfast buffet. Convenient to UCF.
Stayed 2 nights in Dec 2023
Response from Teja on 2023/12/20
On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very nice and great staff
Stayed 4 nights in Dec 2023
Response from Teja Z on 2023/12/20
On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

walid

Stayed 2 nights in Dec 2023
Response from Teja on 2023/12/20
On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Jenn

Stayed 2 nights in Dec 2023
Response from Joshua McVay/Marketing Manager on 2024/2/5
Thank you for the 5-star rating! We're thrilled to know that you had a wonderful stay with us. Your positive feedback means a lot, and we look forward to welcoming you back in the future.

10/10 Excellent

Terri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Teja on 2023/12/12
On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Teja on 2023/12/10
On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Irina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Teja on 2023/12/10
On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Shawna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, attentive staff. I’ve stayed here several times and it’s always a good experience.
Stayed 1 night in Dec 2023
Response from Teja on 2023/12/5
On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Yamilet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near UCF.
Stayed 1 night in Nov 2023
Response from Teja on 2023/11/28
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and up to date. The room was clean and comfortable. The service was great. Good breakfast in the morning.
Stayed 1 night in Nov 2023
Response from Teja on 2023/11/28
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.