2/10 Terrible
Shirley
Traveled with family
2024/6/14
Disliked: Cleanliness, room comfort
Terrible company will rip you off at check out
Location was way too close to busy streets. The Property had several dusty artificial plants in the home, the walls were dirty, and many areas of the house were not fixed professionally. Minimal blankets were available. A small mark on the wall from our luggage handle cost me over $100 when it could have been easy touched up with paint. So unreasonable! They claimed wall damage repair when there was a small minor mark and no damage to the wall. Upon check out the rest of my security deposit was not returned to me and still has not been returned to me after reaching out to them several times. It has been almost 2 months now and no one is responding to my emails. The renters lacked communication and responsiveness when there was continuous beeping in the garage. We even repaired the front door knob that was falling off and they were not appreciative. This is the first time I rented with this company and it was the worst experience Iāve had. I do not recommend this place to anyone.
Shirley
Stayed 6 nights in Apr 2024