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萬豪帝國棕櫚別墅飯店的評分

4 out of 5
萬豪帝國棕櫚別墅飯店
8404 Vacation Way, Orlando, FL

評論

9.2

太棒了

10 分，有夠讚；53 則評論中有 37 則" "
8 分，不錯哦；53 則評論中有 10 則" "
6 分，一般般；53 則評論中有 5 則" "
4 分，不太好；53 則評論中有 0 則" "
2 分，很糟糕；53 則評論中有 1 則" "

9.2/10

整潔度

9.0/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

評論

10/10 有夠讚

真實旅客

商務旅客, 家庭旅遊
喜歡：整潔度和客房舒適度
Great amenities and family friendly!
We were extremely pleased with the whole apartment and complex. Having 3 bedrooms and 2 bathrooms in one unit for family of 4 with the grandparents also along, was very handy. Other pluses: full kitchen with dinner ware , silverware, pots/pans, plates, bowls, and coffee cups; new appliances: full fridge, full washer & dryer, screened in patio area, golf course view (and the kids liked that there was a TV in all the bedrooms and living room)! The property also has basketball, tennis ball, pickleball, and shuffleboard courts that were great to use, especially for the kids. The property also has 2 nice sized pools, kiddie pools, and hot tubs. As well, there is a shuttle that we were able to use to go over to the World Marriott Center where we had full access to their pool and recreation area (and 3 water slides). There is also a water park that can be used with an extra $20 wristband fee. 5-15 minutes to the Disney parks. We definitely plan to stay here again!!
於 2024 年 1 月住了 6 晚
Marriott's Imperial Palms Front Office 於 2024年1月31日回覆
WOW!!!! Thank you kindly for such a thorough review! Our only 3-bedroom property is definitely different from others in the area, and our sister properties being so close help boost our total amenities as you pointed out! We can't wait to have you visit again and thank you for such candid pictures as well!

10/10 有夠讚

Ricardo，Jacksonville

於 2023 年 12 月住了 2 晚
Marriott's Imperial Palms Front Office 於 2024年1月31日回覆
Thank you so much for taking the time to review our property! We are excited you had a great experience, and we hope to see you again soon!

8/10 不錯哦

TAN

家庭旅遊
喜歡：整潔度和客房舒適度
於 2023 年 11 月住了 1 晚
Marriott's Imperial Palms' Front Office 於 2023年11月13日回覆
Thank you for taking the time to submit a review for us! We look forward to you staying with us again to exceed your expectations.

10/10 有夠讚

Lori，North Port

親子旅遊
Great unit!!! Beautiful and so much space. It was perfect for us. The kitchen was adequately stocked and the beds were comfortable. We will definitely be back!
於 2023 年 10 月住了 3 晚
Marriott's Imperial Palms' Front Office 於 2023年10月27日回覆
Thank you for staying with us. It was a pleasure to have you and knowing you had a great experience is the icing on top for us. We hope to see you very soon!

10/10 有夠讚

Devin

於 2023 年 10 月住了 1 晚
Marriott's Imperial Palms Front Office 於 2023年10月18日回覆
Good day! Thank you for taking the time to review our property! Its exciting to us that you had a great experience and we hope to see you again soon! We will ensure we share with the team.

10/10 有夠讚

Gabriela

喜歡：整潔度和住宿環境和硬體
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Sasha

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Loved the large resort feel with amenities spread out. Larger and smaller pools on the property, water parks, shuttles to get you around. The property was clean and well maintained. The villa was spacious, clean and modern; even better in person. Close to parks and local amenities.
於 2023 年 2 月住了 1 晚

10/10 有夠讚

Marcos

喜歡：整潔度和住宿環境和硬體
Very happy with out stay.

10/10 有夠讚

Christie

家庭旅遊
喜歡：整潔度和客房舒適度
It was amazing. But, check out time was too early.
於 2023 年 1 月住了 5 晚

10/10 有夠讚

Jacqueline

情侶出遊, 團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Very very sweet desk staff and room cleaning staff! Beautiful property definitely coming back next year!

6/10 一般般

Jason

家庭旅遊
不喜歡：住宿環境和硬體
The room was not as advertised. The whirlpool in the room did not function(turn on) at all. Would have been nice to be able to use it since it was a main feature of the room...very disappointing.
於 2022 年 10 月住了 1 晚

2/10 很糟糕

RENE

親子旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
I will never stay here in this place. Toilet was stuck and the shower didn’t drain fast enough. And when we said something to them about these issues they stated that it was a handicap room which we had no idea and they gave us 50 dollar credit on a Ali most 500 dollar room. Horrible care
於 2022 年 10 月住了 1 晚

10/10 有夠讚

verity

家庭旅遊
喜歡：整潔度和客房舒適度
Well located quality apartment
Only stayed one night, but the apartment was lovely, very well equipped, ideal for 6 adults. very comfortable and beds comfy. Location perfect for Disney springs, WDW, shopping malls. Will use again in the future and recommend to anyone visiting Orlando
於 2022 年 9 月住了 1 晚

6/10 一般般

Sheila

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
The space was good in that there were three bedrooms. However, the rooms were small.The carpet was extremely dingy and needed to be shampooed and/or replaced. The living room table stool had not been cleaned or wiped down. Initially I was placed in a really poor, substandard room. which has a faulty shower head and broken cooling system. I had to call more than once and insist on a room change the next morning.
於 2022 年 7 月住了 7 晚

10/10 有夠讚

Dorothy

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
I like that the property was very beautiful, and had clean, and comfortable living space. All our outings was a few miles away.
於 2022 年 4 月住了 4 晚

6/10 一般般

Same

於 2022 年 4 月住了 2 晚

10/10 有夠讚

Joann

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Room was clean always helpful staff amazing place to get to be
於 2022 年 3 月住了 2 晚

10/10 有夠讚

Josh

喜歡：整潔度和客房舒適度
Great location, awesome value, and CLEAN!
We were very happy with our stay. The property was clean and well maintained. The location is close enough to all of the attractions, but not too close to fight a ton of traffic. The villa was huge and well stocked with linens and everything you may need. We will be staying again for sure.
於 2022 年 1 月住了 1 晚
THE PALMS FRONT DESK 於 2022年2月1日回覆
Thanks for staying with us. We appreciate your feedback! We will look into fixing those problems.

10/10 有夠讚

guelmari

喜歡：整潔度、設施服務和住宿環境和硬體
於 2022 年 1 月住了 3 晚

10/10 有夠讚

Sandra

家庭旅遊
喜歡：整潔度和住宿環境和硬體
Convenient to everything and very quiet in the villa. I really enjoyed the extra space for my family and will definitely be back when returning to Orlando.
於 2022 年 1 月住了 3 晚
THE PALMS FRONT DESK 於 2022年2月1日回覆
Thanks for staying with us. We appreciate your feedback! We will look into fixing those problems.

10/10 有夠讚

Prasad

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Good location. 3BR/2BA for 4-5 people. Kitchen for quick breakfast. Tennis court, Basketball court, pool. Cons: Washer/dryer too loud. Some construction Tennis /Bb court lights not the best.
於 2021 年 12 月住了 5 晚
THE PALMS FRONT DESK 於 2021年12月29日回覆
Thanks for staying with us. We appreciate your feedback! We will look into fixing those problems.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度和客房舒適度
Excellent stay. My family was a party of 8 and everyone for comfortably. Villa was very clean and spacious. Staff very accommodating. I will definitely stay here again!
於 2021 年 12 月住了 1 晚
THE PALMS FRONT DESK 於 2021年12月29日回覆
Thanks for staying with us. We appreciate your feedback! We look forward to having your family stay with us again soon.

10/10 有夠讚

Abram

喜歡：整潔度、設施服務和住宿環境和硬體
於 2021 年 11 月住了 1 晚

10/10 有夠讚

Alison，HILLSBOROUGH

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Perfect
於 2021 年 10 月住了 4 晚
THE PALMS FRONT DESK 於 2021年10月29日回覆
Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Raul

喜歡：整潔度和住宿環境和硬體
於 2021 年 10 月住了 1 晚

10/10 有夠讚

Ian

於 2021 年 9 月住了 1 晚

8/10 不錯哦

真實旅客

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
We went for the weekend. Didn’t know the pool was under construction so that was a bummer. However the slides were open along with the splash pad and the kids really enjoyed everything. Free snow cones were a major plus. The accommodations were very comfortable and spacious. Plenty of room for 3 adults and 5 kids. We would stay here again.
於 2021 年 5 月住了 1 晚
THE PALMS FRONT DESK 於 2021年6月6日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

真實旅客

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Location is fantastic! Friendliness of staff is exceiptional.
於 2021 年 4 月住了 1 晚
THE PALMS FRONT DESK 於 2021年4月12日回覆
Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Safiyah

於 2021 年 3 月住了 3 晚
THE PALMS FRONT DESK 於 2021年4月6日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Jillian

喜歡：整潔度和客房舒適度
AMAZING
super great and clean. a lot bigger than expected
於 2021 年 3 月住了 1 晚
THE PALMS FRONT DESK 於 2021年4月6日回覆
Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度和客房舒適度
於 2020 年 3 月住了 3 晚
The Palms Front Office Leadership 於 2020年4月20日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Doug

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 7 晚
Front Desk 於 2019年8月31日回覆
Thank you for your recent stay. We hope to see you again soon!

10/10 有夠讚

Diego，mexico

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Marriott imperial villas
Muy bien ubicado, espacioso, bien decorado
於 2018 年 10 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great resort.
Superb villa for our family. Good location and conveniently situated near the parks.
於 2018 年 7 月住了 13 晚

8/10 不錯哦

Roberto

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Grande habitación, buena ubicación
Bien, el wifi no era estable

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

vanessa，Ny

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
My stay was very comfortable and relaxing. The only thing is that the carpets are very dirt, but love this hotel.

8/10 不錯哦

xiwei，Canada

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Family trip
Nice staff, very good room service. Open concept kitchen is perfect for family stay

8/10 不錯哦

Jennifer，Duluth

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Business
Business trip. Our convention was at the Marriot World Center. Worked well it was about a 4 block walk. Room was perfect for 4 of us. Staff is very friendly, room is clean.

10/10 有夠讚

Stacy，Brooksville,Fl

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
3 bedroom Villa
Just a one night stay that I wish was longer since the 3 bedroom villa was wonderful. Unfortunately we didn't get to utilize the tennis courts or swimming pool. But the villa was great !

8/10 不錯哦

Michael，New York

喜歡：整潔度、員工素質和住宿環境和硬體
Clever Business/Family Choice for World Center
This property is a good option as the three bedroom was less than 2 individual rooms at the neighboring Marriott. Was there for a conference and this worked out for us. Plus - plenty of space, free parking, free wi-fi, friendly staff. Minus - if you don't have a car you are trapped. Nothing in walking distance. Also had to ask for more in-room coffee.

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
Solid 3 bedroom Product - Poor Service
Mixed Feelings here - Marriott Vacation Club Owner in Orlando so we have stayed in most of the resorts. From the Good to the Bad: - Great 3 Bedroom Product - Immediate Resort Ammenities are Nice but nothing special, but i am sure that the great pools and restaurants will be next door in the huge marriott - Next Door to Disney World, as close you can get. Bad - Check out time is 10pm. Travel a lot and this was a first. - Cleaning crew came in a 9:30 am asking at what we were leaving - Got 2 Calls at 10:00 am and 10:15am telling us they were not late check out available and we had to vacate the premises ASAP. How asked for late checkout ? So basically a Good product with poor human resources practices and poor training in basic customer management. Mix feeling if staying again, the 3 Bedroom is excellent !!

8/10 不錯哦

Syed，Northern Virginia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice hotel, not to far from the parks
The hotel was clean and staff was helpful. We had a good time staying there.

10/10 有夠讚

Marcelo，Cuiaba

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelente opção para quem viaja com familia
Excelente instalações e otima localização

10/10 有夠讚

Luis R.

喜歡：整潔度、員工素質和客房舒適度
Good family trip
Good hotel but not a lot of places close to hotel to eat!

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Toiletries do not match the price.
Did not like the toiletries quality or quantity. It does not match Marriott price or brand.

10/10 有夠讚

Vilma

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Helen，Towson

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great family space
One day we received no cleaning service even though we paid for it. Management had our unit cleaned extra the next day, but there's an uncomfortable feeling coming back from a long day to an uncleaned 3 bedroom villa. Other than that, all was well.

10/10 有夠讚

Becky，Wisconsin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect Location near Sea World and Magic Kingdom!
This place is a perfect stay for a family of 9! Easy to get to from Disney and Sea World. Clean and comfortable. A lot of room for everyone.

10/10 有夠讚

Jane，Minneapolis

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Disney/Universal Studios
The hotel is located about a mile from Downtown Disney, closer than many of the Disney properties. You do not need to get on the crowded I-4 to get into Disney World.