In-room safe, desk, iron/ironing board, free cribs/infant beds
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Reviews of Econo Lodge Orillia

2.5 out of 5
Econo Lodge Orillia
265 Memorial Ave, Orillia, ON

Reviews

5.6
Rating 10 - Excellent. 140 out of 1005 reviews" "
Rating 8 - Good. 198 out of 1005 reviews" "
Rating 6 - Okay. 217 out of 1005 reviews" "
Rating 4 - Poor. 213 out of 1005 reviews" "
Rating 2 - Terrible. 237 out of 1005 reviews" "

5.6/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sydney

Traveled with group, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Area was dirty
Stayed 1 night in May 2024

10/10 Excellent

Gail

Traveled with partner
Liked: Staff & service
The carpets were very dirty and worn. Looks very worn. Bed was very soft and in need a new pillows
Stayed 1 night in May 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants in the area are conveniently located near to the property and within walking distance
Stayed 1 night in May 2024

2/10 Terrible

Gilles

Disliked: Cleanliness, staff & service
The wind coming through the outdie foor and wall.
Stayed 1 night in May 2024

4/10 Poor

GERRY W.

Traveled with partner
Liked: Cleanliness, staff & service
Very old broken mattress and we had to plug the a/c in as no buttons worked.
Stayed 1 night in May 2024

8/10 Good

Orjan

Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 21 nights in Apr 2024

4/10 Poor

Janet

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was run down, old needs a refresh. Bed was creeky everytime I moved. Stains in carpet, sink was layered with build up.
Stayed 1 night in May 2024

6/10 Okay

Chris

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bed was not comfortable at all. Huge dip in the mattress. In fairness I never gave them a chance to move us or fix the problem because we arrived so late for check in and were just exhausted. Toilet after flush was quite loud and long to refill the tank… thought a tap was running and the grout in the bathroom needs a refresh and to be cleaned.
Stayed 1 night in May 2024

4/10 Poor

Jonnie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Overwhelming stench of stale cigarette smoke was the first thing that hit you! the lady at the desk was super friendly awesome her service was great! going to our room expecting it to be a little funky it is a motel but the first thing I noticed was a huge booger!!! on the wall so if I can see it that means the cleaning lady could see it and that's disgusting after I seen that I didn't even want to get in the bed.
Stayed 1 night in May 2024

6/10 Okay

Karl

Traveled with family
Liked: Staff & service
It smelled of old smoke and that closed up old smell. It was ok after I got the A/C running and circulated the air. Ok for the cost.
Stayed 1 night in May 2024

6/10 Okay

Sylvia

Traveled with partner
Disliked: Property conditions & facilities
Mattresses were old and uncomfortable. No hair dryer so couldn't wash my hair. Looks like rooms could be updated.
Stayed 1 night in May 2024

4/10 Poor

Barbara

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean, found items that were left behind from other people who previouse ly had the room before me. Old furniture, bed had a double matress on a queen size box frame, i paid for a queen bed, old small fridge barely cold, night table lamp not plugged in, t v works but no info on what was on the chanels, no guide chanel. The place definately needs to be upgraded make it look newer. I wont be staying there anymore !!!
Stayed 1 night in May 2024

4/10 Poor

Bob

Traveled with partner
Property is dated and smells old and musty. Needs some updating. Bathroom was updated and clean. Staff was friendly enough but I wouldn’t stay there again.
Stayed 1 night in May 2024

6/10 Okay

Rick

Stayed 1 night in May 2024

10/10 Excellent

Maricel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness
Perfect for the price point
Stayed 2 nights in Apr 2024

10/10 Excellent

blaine

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Samantha

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, affordable place to stay. Very simple, but perfect for what we needed. Our room looked like they have started upgrading some of the furniture. Breakfast consists of toast, bagels, yogurt and coffee, which was perfect for our family, as we are not heavy eaters in the morning. Will be back next year.
Stayed 2 nights in Apr 2024

2/10 Terrible

Dwight

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and in need of update
Stayed 1 night in Apr 2024

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunk like crap. I ask the day b4 if the washroom was handicap accessible they said yes and it wasnt. So we left and stayed at Champlain Waterfront hotel which was good
Stayed 1 night in Apr 2024

4/10 Poor

Janice

Traveled with partner
Very smoky smell everywhere. We stayed in a non smoking room too. Cigarette burn in our bedspread. Didn’t feel safe outside. Couple fighting outside our room at 3 am.
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Patrick

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet
Stayed 1 night in Mar 2024

4/10 Poor

Kelly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is rundown and outdated. The building and rooms are not in good condition. The security is dubious as anyone can enter the building without a pass card. The only positive is that the staff were very friendly and helpful.
Stayed 1 night in Apr 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Inexpensive but in dire need of repairs and updates
Stayed 1 night in Apr 2024

4/10 Poor

Mario

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The entrance of the hotel had a huge safety issue. With steps leading into hotel were damaged. The rooms were run down. Chairs in the room torn. Holes in the walls. Very run down hotel. The hall way smelled of weed. Hotel was a little over priced for the condition.
Stayed 1 night in Apr 2024
Response from Ml on 2024/4/8
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.Your satisfaction is important to us as our valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Best wishes,Ml

2/10 Terrible

Shantell

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs complete renovation
Stayed 1 night in Mar 2024
Response from Ml on 2024/4/8
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.Your satisfaction is important to us as our valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Best wishes,Ml

6/10 Okay

Baljeet

Stayed 1 night in Mar 2024

4/10 Poor

Paul

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs a major update. The carpets, furniture, and doors need to be replaced. This hotel was close to our event but will not stay there again. The staff was very friendly but the building was a real let down.
Stayed 1 night in Mar 2024

4/10 Poor

FARZAD

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s old hotel with nice photoshopped pictures
Response from Ml on 2024/3/28
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as our valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,Ml

8/10 Good

Monika

Stayed 1 night in Mar 2024

2/10 Terrible

Pier-Vincent

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ml on 2024/3/28
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as our valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,Ml

8/10 Good

Emile

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Jay

Liked: Staff & service
Disliked: Property conditions & facilities
Great staff. Clean…but run down
Stayed 1 night in Mar 2024

8/10 Good

riley

Liked: Cleanliness, staff & service
Good value
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Stayed 1 night in Mar 2024

6/10 Okay

Jeremy

Stayed 1 night in Mar 2024

6/10 Okay

Mark Eric

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Melody

Traveled with pets, Traveled with family
Great staff and excellent location
Stayed 2 nights in Feb 2024

10/10 Excellent

Monique

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean, quiet average hotel room. Staff were great! A little outdated but still nice. Continental breakfast included toast and bagels, yogurt, orange juice and coffee. Budget friendly.
Stayed 2 nights in Feb 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and helpful. The area was great. The rooms were very clean. We were very impressed for the price.
Stayed 2 nights in Feb 2024
Response from Ml on 2024/2/20
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely,MlGM

4/10 Poor

Jacqueline

Stayed 1 night in Feb 2024

8/10 Good

Tin

Stayed 5 nights in Feb 2024

10/10 Excellent

Scott

Traveled with group
So much around
Stayed 1 night in Feb 2024

2/10 Terrible

Jeffrey

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so dirty and disgusting that we did not stay. They did give us a refund
Stayed 1 night in Feb 2024
Response from Ml on 2024/2/17
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as our Valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,MlGM

8/10 Good

khadir

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

DINESH

Business traveler
Disliked: Staff & service, property conditions & facilities
Initially i asked them if they have any room on the main floor. They denied. They said the room i booked is on the second floor only. It was not mentioned on Expedia. The room they gave me had another person in already. I put my key in to open the room door and the guy opened the door from inside .He was shocked..i was shocked at night. then they changed my room. It wasn't a pleasant stay.
Stayed 1 night in Feb 2024
Response from Ml on 2024/2/13
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,MlGM

10/10 Excellent

Marian

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

George

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location is great. Check in was quick and easy, staff were great. Property is very dated (could use massive renovation) rooms are clean however they are very old, beds are hard, curtains need working to get them to close properly. Heater in room wasn’t the best, if you like 19-20 degrees that’s roughly the warmest it got in the room. The entire location had a slight smell of cleaning product and antique store, it wasn’t horrible just odd. All the furniture was very old/damaged. The fridge in the room worked great. For the price it was a good place, we’ll go back again.
Stayed 1 night in Feb 2024
Response from Ml on 2024/2/20
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations and I will personally follow up with your comments. Your satisfaction is important to us as our valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,MlGM