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"The hotel was close to lots of attractions and a wide variety of dining options right in the lower lobby. Room was lovely and we received a free upgrade, which was very nice of them! Great view and friendly service."

"We got upgraded at check in the staff was very helpful and nice the room was great. We got free breakfast and even reception and a bunch of coupons for restaurants in the hotel and near by. Great walk ability to all the things and view of the falls. Will be staying again "

"Staff was very friendly and always ready to help."

"Room was spotless and lots of amenities. Staff was friendly and knowledgeable. "

"Staff was very pleasant, everything was clean"

"Good variety of restaurants. We had afternoon tea which was wonderful. Truly a hotel worth visiting over Christmas as the decor is beautiful. They even had a kids club. Rooms were comfortable but the bathroom was a bit dated. "

"Yes, Staff were great "

"The heating system in the room was way to loud"

"Absolutely beautiful hotel with a welcoming atmosphere from the moment you arrive. The décor was stunning, the rooms were spotless, and every detail felt thoughtfully curated. What truly stood out was the customer service—professional, attentive, and genuinely kind. The staff went above and beyond to make the stay comfortable and memorable. I would definitely return and highly recommend this hotel.”"