Omotesando Shopping Arcade Tours

Onsen was great although popular as busy. That's good though. Rooms are good with comfortable beds and good air conditioning. Breakfast was good but the coffee machine is awful. Very slow and makes poor coffee with small amount that doesn't fill the mug nor is hot. Lifts are also very (very) slow and wastes time waiting and often full when it gets to your called floor. Definitely need more lifts (obviously unlikely) or at least increase the speed a little bit if possible. This is compounded by being unable to use the stairs which would reduce the demand for the lifts. It's a good hotel but I wouldn't return again.

Amazing hotel. Categorized as 3-star but lives up to 5-star reputation. Brand new. Elegant Japanese design. Big rooms. Comfortable beds. Excellent service. Just across from the ferry port that takes you to Miyajima island. Might be a bit far from central Hiroshima, but its advantages outweigh this single disadvantage. Very much recommend!

Best hotel experience we’ve had in Japan. They welcome you with tea, and give you the run down. Enough space in the room to sprawl around. We grab Jenga and Uno from the common area after a long day for sightseeing. Love that you could grab few umbrellas they had plenty, since it was June(rainy season). Bike rentals to cruise around town was a nice touch. The breakfast was great, being able to take it up to the room and eat at our leisure was phenomenal. The owners where lovely always helpful and fun to be around. Definitely stay there if you go visit!