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奧馬哈西湖畔歡朋飯店的評分

2.5 out of 5
奧馬哈西湖畔歡朋飯店
17606 Arbor Plz, Omaha, NE

評論

8.6

有夠讚

10 分，有夠讚；1199 則評論中有 663 則" "
8 分，不錯哦；1199 則評論中有 302 則" "
6 分，一般般；1199 則評論中有 115 則" "
4 分，不太好；1199 則評論中有 58 則" "
2 分，很糟糕；1199 則評論中有 61 則" "

8.8/10

整潔度

9.0/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Jane

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Nichole 於 2024年5月6日回覆
Thank you so much Jane! I hope you have a great day!

8/10 不錯哦

Justin

喜歡：整潔度、設施服務和住宿環境和硬體
Property was good area. Staff was ok, could use some improvement. Room was clean, might want to do some work on ceiling in bathroom would be my only issue. Very good and clean overall. Would probably stay again for price point. Close to lot of restaurants and shopping areas.
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Greg

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff was very professional. I had an issue with the TV and a very polite and halpful maintenance man was right up and solved the problem. All together a good value.
於 2024 年 5 月住了 2 晚
Nichole 於 2024年5月21日回覆
Thank you for the good review, Greg! I hope you have a great day!

10/10 有夠讚

Sherry

喜歡：整潔度、員工素質和住宿環境和硬體
Great place. Close to many restaurants. Breakfast left something to be desired but very few hotels have a decent Breakfasts. I would rather have a decent doughnut and a cup of coffee. Room was clean and quiet
於 2024 年 5 月住了 1 晚
Nichole 於 2024年5月21日回覆
Thank you for taking the time to leave us a review, Sherry! I hope you have a wonderful day!

10/10 有夠讚

Janet

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable bedding, soft towels, friendly staff.
於 2024 年 5 月住了 1 晚
Nichole 於 2024年5月9日回覆
Thank you so much, Janet! We look forward to seeing you the next time you are in Omaha!

8/10 不錯哦

Joe

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good place. We paid more than it is worth because it was a busy weekend in Omaha.
於 2024 年 5 月住了 2 晚
Nichole 於 2024年5月8日回覆
Thank you for your review, Joe! We look forward to seeing you again the next time you are in Omaha! I hope you have a wonderful day!

10/10 有夠讚

Kimberly Anne

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good location
於 2024 年 4 月住了 3 晚
Nichole 於 2024年5月2日回覆
Thank you, Kimberly Anne, for leaving us a great review. We look forward to seeing you again on your next trip to Omaha! I hope you have a wonderful day!

10/10 有夠讚

Joe

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice quiet place to stay in west Omaha, close to everything but far enough away to be quiet.
於 2024 年 4 月住了 1 晚
Nichole 於 2024年5月2日回覆
Thank you, Joe! We appreciate your business and look forward to seeing you again on your next trip to Omaha! I hope you have a great day!

10/10 有夠讚

Melissa

喜歡：整潔度、員工素質和住宿環境和硬體
Monique was so kind and compassionate each day- we were there for a funeral. Everyone was great when there was a tornado in the area.
於 2024 年 4 月住了 2 晚
Nichole 於 2024年5月2日回覆
Thank you so much, Melissa, for taking the time to leave us a review. I hope you have a wonderful day.

10/10 有夠讚

Deon

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good and clean
於 2024 年 4 月住了 1 晚
Nichole 於 2024年4月30日回覆
Thank you so much, Deon! We look forward to seeing you again! Have a great day!

10/10 有夠讚

David

喜歡：整潔度、員工素質和住宿環境和硬體
Nice
於 2024 年 4 月住了 4 晚
Nichole 於 2024年5月2日回覆
Thank you, David! I hope you have a wonderful day!

10/10 有夠讚

David

情侶出遊
喜歡：設施服務
Nice place
於 2024 年 4 月住了 2 晚
Nichole 於 2024年4月29日回覆
Thank you, David! We hope to see you again! I hope you have a great day!

10/10 有夠讚

Jewel

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
All the staff were very friendly and helpful with any questions!
於 2024 年 4 月住了 2 晚
Tamara 於 2024年4月23日回覆
Thank you so much for your feedback!We look forward to seeing you again.

10/10 有夠讚

Melvin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy check in. Quiet and very clean
於 2024 年 4 月住了 1 晚
Tamara 於 2024年4月23日回覆
Thank you for your feedback!

10/10 有夠讚

Robert

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room was large, nicely appointd and clean. Breakfast was exceptional.
於 2024 年 4 月住了 1 晚
Tamara 於 2024年4月23日回覆
Thank you for your feedback!

10/10 有夠讚

Zane

喜歡：整潔度和員工素質
I had a great stay.
於 2024 年 3 月住了 2 晚
Tamara 於 2024年4月23日回覆
Thank you for your feedback!

8/10 不錯哦

Kathleen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Tamara 於 2024年4月23日回覆
Thank you for your feedback!

6/10 一般般

John

喜歡：整潔度和員工素質
於 2024 年 4 月住了 1 晚
Nichole 於 2024年4月15日回覆
Thank you for the review, John. We look forward to seeing you again and I hope you have a great day!

10/10 有夠讚

April

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was great
於 2024 年 4 月住了 1 晚
Nichole 於 2024年4月15日回覆
Thank you so much, April! We look forward to seeing you again! I hope you have a wonderful day!

2/10 很糟糕

david

於 2024 年 4 月住了 1 晚
Nichole 於 2024年5月2日回覆
Thank you for taking the time to leave us a review.

10/10 有夠讚

Emily K

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Nichole 於 2024年4月9日回覆
Thank you for taking the time out of your day to leave us a review. I hope you have a wonderful day!

8/10 不錯哦

Thea

團體旅遊
喜歡：整潔度和員工素質
The shower didn’t work well. Drain broken.
於 2024 年 4 月住了 1 晚
Nichole 於 2024年4月8日回覆
Thank you for taking the time to leave us a review. We will have maintenance take care of those issues and we appreciate your feedback. I hope you have a wonderful day!

8/10 不錯哦

Tina

於 2024 年 4 月住了 1 晚
Nichole 於 2024年4月26日回覆
Thank you, Tina, for taking the time to leave us a review! I hope you have a great day!

2/10 很糟糕

Venkata Deepak

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Terrible Service
於 2024 年 4 月住了 2 晚
Nichole 於 2024年4月4日回覆
Thank you for your feedback.

2/10 很糟糕

Venkata Deepak

商務旅客
不喜歡：員工素質、設施服務和住宿環境和硬體
Terrible service ever
於 2024 年 4 月住了 1 晚
Nichole 於 2024年4月4日回覆
Thank you for your feedback.

10/10 有夠讚

John

喜歡：整潔度、員工素質和住宿環境和硬體
Very nice for the cost.
於 2024 年 4 月住了 1 晚
Nichole 於 2024年4月2日回覆
Thank you, John for taking the time to leave us a review! I hope you have a wonderful day

10/10 有夠讚

Jason

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
From check-in to check out the staff at this property were phenomenal. When we checked in the lady that checked us in gave us suggestions of some kid friendly activities around the area. She was very informative about the amenities at the hotel. The hot breakfast was delicious and they had a very large variety to choose from. The room was clean upon check-in and the smell was refreshing the beds are comfortable everything worked as it should. I recommend this hotel to anyone staying in the western Omaha area.
於 2024 年 3 月住了 2 晚
Nichole 於 2024年4月1日回覆
Thank you so much, Jason! We always appreciate your business and we always love when our guests have a wonderful experience. We look forward to seeing you again on your next trip to Omaha! I hope you have a great day!

10/10 有夠讚

Michael

於 2024 年 3 月住了 1 晚
Tamara 於 2024年4月23日回覆
Thank you for your feedback!

4/10 不太好

Will

於 2024 年 3 月住了 2 晚
Tamara 於 2024年4月23日回覆
Thank you for your feedback.I am sorry to hear you did not enjoy your stay with us.

10/10 有夠讚

Ohinniyan

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was good
於 2024 年 3 月住了 1 晚
Nichole 於 2024年4月1日回覆
Thank you for your great review, Ohinniyan! I hope you have a great day!

10/10 有夠讚

Chad

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
great location
於 2024 年 3 月住了 2 晚
Nichole 於 2024年3月27日回覆
Thank you, Chad for leaving us a great review! I hope you have a great day!

10/10 有夠讚

Emily

喜歡：整潔度、員工素質和住宿環境和硬體
Staff was helpful and amazing Clean rooms and had everything we needed
於 2024 年 3 月住了 1 晚
Nichole 於 2024年3月27日回覆
Thank you so much for leaving us a great review, Emily! We look forward to seeing you again on your next trip to Omaha! I hope you have a wonderful day!

8/10 不錯哦

Kenneth

家庭旅遊
喜歡：整潔度、員工素質和設施服務
No lights in room where needed. Breakfast needed to be refilled often. Staff friendly and attentive. The pool area was nice but hot tub needed to clraned
於 2024 年 3 月住了 1 晚
Nichole 於 2024年3月26日回覆
Thank you for the review, Kenneth. We look forward to seeing you again on your next trip to Omaha!

6/10 一般般

J

Overall decent hotel
於 2024 年 3 月住了 1 晚
Nichole 於 2024年3月26日回覆
Thank you, J, for leaving us a rating. We look forward to seeing you again on your next trip to Omaha!

10/10 有夠讚

Vanity

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very clean
於 2024 年 3 月住了 2 晚
Nichole 於 2024年3月26日回覆
Hey Vanity! Thank you for taking the time to leave us a review! I hope you have an amazing day and we hope to see you soon!

10/10 有夠讚

Darinita

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Family oriented. Nice breakfast
於 2024 年 3 月住了 1 晚
Nichole 於 2024年3月26日回覆
Thank you so much Darinita! We love having families stay with us! I hope we see you again and I hope you have a wonderful day!

10/10 有夠讚

Susie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice, clean room. Nicely updated.
於 2024 年 3 月住了 1 晚
Nichole 於 2024年3月26日回覆
Thank you so much, Susie for the great review. We look forward to seeing you again on your next trip to Omaha!

10/10 有夠讚

Derek

於 2024 年 3 月住了 1 晚
Nichole 於 2024年3月26日回覆
Thank you for you great rating, Derek! We look forward to seeing you again! Have a wonderful day!

8/10 不錯哦

Lydia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a very nice stay overall!
於 2024 年 3 月住了 1 晚
Nichole 於 2024年3月26日回覆
Thank you, Lydia, for taking the time to leave us a review. We look forward to seeing you again in the future. I hope you have an amazing day!

10/10 有夠讚

Sofia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice neat and clean. Only thing was the dispensers in the shower where empty but otherwise good overall. Great bed very comfortable 👍
於 2024 年 3 月住了 1 晚
Nichole 於 2024年3月26日回覆
Thank you, Sophie, for leaving us a review! I hope you have a wonderful day!

10/10 有夠讚

Christian

喜歡：整潔度和員工素質
於 2024 年 3 月住了 1 晚
Nichole 於 2024年3月26日回覆
Thank you for the review, Christian! We look forward to seeing you again! I hope you have a wonderful day!

6/10 一般般

jessie

商務旅客
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
The staff is very friendly and willing to work to make you happy. The breakfast was over and above expectations in a clean comfortable environment to sit and eat. The pool area is a bit scary with paint on the walls bubbling and hanging. The hot tub was a bit dangerous as it had two parts on the bottom that stuck causing myself and others to trip over while going in and out (weird). My room was comfortable, the ceiling lights in the bathroom were out but the staff attended to it quickly the next morning.
於 2024 年 3 月住了 3 晚
Nichole 於 2024年3月26日回覆
Thank you, Jessie, for taking the time to leave us a review. We will be looking at these issues and addressing them quickly. I hope you have a wonderful day!

10/10 有夠讚

Monica

於 2024 年 3 月住了 1 晚
Nichole 於 2024年4月12日回覆
Thank you, Monica for taking the time to leave us a review! We hope to see you again soon. I hope you have a wonderful day!

10/10 有夠讚

Pat

喜歡：整潔度和員工素質
Room was nice & clean. Shower needs some tlc
於 2024 年 3 月住了 1 晚
Nichole 於 2024年3月26日回覆
Thank you, Pat! We look forward to seeing you soon on your next trip to Omaha. I hope you have a great day!

6/10 一般般

Brian

家庭旅遊
喜歡：整潔度和員工素質
Stay here quite a bit and just seems like things are falling into disarray, darkening shade was broke and just bent up and jammed in window opening to somewhat be open to allow light, the convenience store they have, I expect to certainly pay more for items at a hotel lobby store but good lord, they certainly take advantage of the captive audience price gouging! Overall in past this has been a very nice hotel, maybe it was just my turn to get the dump of the hotel this time
於 2024 年 3 月住了 4 晚
Nichole 於 2024年3月19日回覆
Thank you for taking the time to leave us a review, Brian. We always appreciate your honest feedback as it helps us improve on guest experience. We hope to see you again. I hope you have a great day.

10/10 有夠讚

Carla

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast was good choises. It was clean
於 2024 年 3 月住了 2 晚
Nichole 於 2024年3月18日回覆
Thank you, Carla! I hope you have an amazing day! See you next time you are in Omaha!

10/10 有夠讚

Howard

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great but a bit noisy.
於 2024 年 3 月住了 1 晚
Nichole 於 2024年3月18日回覆
Thank you for taking the time to leave us a review! I am sorry for any inconvenience you experienced. We hope to do better on your next stay with us. I hope you have an amazing day, Howard!

6/10 一般般

Victoria，Kearney

親子旅遊
喜歡：員工素質
不喜歡：整潔度
Staff for breakfast and front desk were FANTASTIC especially Monique. She needs a raise. However, room was very dirty. The hotel area and parking lot need work desperately and poorly lit. The breakfast tables stayed dirty. The food at breakfast was hit or miss. Old fruit, soggy over watered oatmeal, greasy potatoes and dry hard sausage patties to name a few.
於 2024 年 3 月住了 3 晚
Nichole 於 2024年3月18日回覆
Thank you for taking the time to leave us a review, Victoria. We always appreciate your honesty as it helps us know what to improve on. We will be working on these things to insure a wonderful experience for you next time! I hope you have a wonderful day!

10/10 有夠讚

Nakeesha，Iowai

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very affordable and very good
於 2024 年 3 月住了 1 晚
Nichole 於 2024年3月18日回覆
Thank you so much, Nakeesha! We love to hear that we provide great customer service! I hope you have a wonderful day and we look forward to seeing you next time!

4/10 不太好

Jason

於 2024 年 3 月住了 1 晚
Nichole 於 2024年4月8日回覆
Thank you for taking the time to leave us a review. I hope you have a wonderful day.