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Reviews of Motel 6 Tumwater, WA - Olympia

2 out of 5
Motel 6 Tumwater, WA - Olympia
400 Lee St Sw, Tumwater, Olympia, WA

Reviews

7.2

Good

Rating 10 - Excellent. 340 out of 1002 reviews" "
Rating 8 - Good. 245 out of 1002 reviews" "
Rating 6 - Okay. 160 out of 1002 reviews" "
Rating 4 - Poor. 126 out of 1002 reviews" "
Rating 2 - Terrible. 131 out of 1002 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

JUDY

Traveled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Nadia

Traveled with partner
Liked: Cleanliness, amenities
Love it
Stayed 1 night in Apr 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean rooms, easy parking.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/30
Hi Robyn, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie #Team6

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Teresa

Liked: Staff & service
Stayed 1 night in Apr 2024

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Smoke free room smelled like smoke
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/30
Hi Brian, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

8/10 Good

K

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from the sounds from I-5, our stay was relatively quiet. The room was clean upon arrival. The only thing that would have deterred me from my stay was the stale smell of maybe water damage? I couldn’t really tell where it was coming from as it seemed to have permeated the room (which later, we realized the mini fridge was leaking from behind- so that could have been the culprit). I was able to air out the and used a plug-in air freshener. Overall the front staff was welcoming and it was a good stay for the price.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/30
Hi K, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

6/10 Okay

Barbara

Liked: Staff & service
Disliked: Property conditions & facilities
Bed was comfortable. Rooms were not very clean.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/23
Hi Barbara,Thanks for your review, we really appreciate the support. Maz K.#Team6

4/10 Poor

Doran

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/19
Hi Doran, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

6/10 Okay

Daisy, Eureka

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place overall
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/4/11
Hi Daisy,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

C

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean and the bed was ok. The water in the shower was cold at 9am. I could barely take a shower for longer than 30 seconds.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/4/11
Hi C,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

Joe

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Easy.check in no microwave no fridge dirty rooms
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/4/11
Hi Joe,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2024/4/12
Hi Joe,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2024

8/10 Good

JORDAN L

Liked: Staff & service
There is no shampoo when I took a shower. thanks
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/4/3
Hi Jordan, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/4/3
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.Natalie #Team6

4/10 Poor

Curtis

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Toilet ran all night the bed was very uncomfortable
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/3/26
Hi Curtis,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Jeffery

Stayed 1 night in Mar 2024

8/10 Good

Eugene, Bellevue

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room is nice and clean. Furnitures are not new and perfect. In my room 258, there are drill holes on the table. There are red smudges in the bathroom stand-up shower wall.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/3/26
Hi Eugene, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 Poor

carrie

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
I love the morning staff here. The people are positive and helpful. I've had a rough time dealing with the night staff. I've stayed here a couple of times now. You get what you pay for, however if you can front the deposit and extra 40$ you can have multiple amenities that are not available here. There is no hair dryer, no coffee unless you make it in the front office by 7:00 am and the rooms are not the most cleanest unless you don't mind the walls, floors and showers being wiped down. This is a management problem, not staffing. Again, you get what you pay for. Regardless of the multiple of people who live at this location monthly, it's easy to use if you are in a pinch. Front staff will also price match. Suggestions... paint and deep clean your rooms. I had to clean out the vent in order to have it distribute air.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2024/3/26
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great nights rest.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/3/19
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Jerry

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Sheets were stained, curtains were stained, sink kept getting clogged. Would not recommend unless you’re on a tight budget.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 2024/3/19
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Jamie

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed in a non smoking room. Day two, the entire room smelled of smoke and I had to check out early and find another place to stay. Was not offered a refund. Area did not feel safe. Room had splatter on walls and mirror. Was placed in a room on the back side of building facing loud freeway. As a woman traveling alone, I did not feel safe and it would have been reasonable to be placed in a street facing unit. I liked the convenience to freeway and dining.
Stayed 3 nights in Mar 2024
Response from Nancy Y. on 2024/3/19
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, and very friendly staff. Bryan checked us in and he was just terrific!
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/3/19
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Kaitlyn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Jenn is amazing!!! The staff is nice I love it here
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/3/19
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/3/19
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Christopher

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Always good
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/3/19
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service
Enjoyed my stay
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/3/19
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Vasyl

Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/3/29
Hi Vasyl,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Leanne, Parksville

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very well lit, the room was spacious and clean. Matresses could have been better.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/3/12
Hi Leanne, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Good

Gabriel

Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/3/12
Hi Gabriel,Thank you for positively rating your stay!!Maz K.#Team6

4/10 Poor

Levi

Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 2024/3/29
Hi Levi,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. The end of the month is not as busy there so it was exceptionally quiet. Very nice
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/3/6
Hi Carmela, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie#Team6

8/10 Good

Teresa

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
The staff are the best part of this property. Billy, Brian, Jen, John and Mike are nothing short of awesome. They are a fantastic team and go above and beyond to make your stay as comfortable for you as possible. The property is dated but I believe improvements are being made one room at a time. The clientele can be shady at times but has really improved over the last few months for the most part. Overall it's the cheapest place in town and they allow pets with no hassle so it's my go to place hands down.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/29
Hi Teresa,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Okay

Carmela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The check in clerk was friendly and efficient. However, the room smelled like cigarette smoke. I Ieft the door open for an hour but it still smelled bad. The heater/air conditioner was not functioning well. After 20 minutes it got very loud and noisy... I called the check in clerk and he transferred me to another room that dd not smell and the heat unit was quiet. Excellent customer service! There were street people milling around out front by the street, I quickly went into my room.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/22
Hi Carmela, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

8/10 Good

Ted, Entiat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First room was deficient (tv & phone didn’t work), but the guy at the front desk was very accommodating to move me to a second room (brought me the key card & checked out the second room to ensure everything worked properly). 👍👍
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/22
Hi Ted, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Okay

Shawn

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/2/23
Hi Shawn,Thanks for your review, we really appreciate the support. Maz K.#Team6

4/10 Poor

Daniel

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled. WiFi is extremely slow and doesn’t work most of the time. If you walk in room barefoot your feet will be black from the filthy floor.
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on 2024/2/14
Hi Daniel,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Nancy Y. on 2024/2/7
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again.
If you're going through a rough time in life, stay here. Pretty sure this place would be rock bottom and give you the motivation to get your life together so you never have to stay here again. This place is BEAT UP. The freeway is so close and loud its almost like you're sleeping ON it. Everything is dirty and dingy. Its possible that incaught hepatitis when inopened the door. The front desk clerk gave someone else a key to my room and they walked in while i was getting dressed. Im not sure i really have anything good to say, except maybe its affordable.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 2024/2/6
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Teresa

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Nancy Y. on 2024/2/7
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

mark

Liked: Cleanliness, amenities, property conditions & facilities
I love staying there great staff
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2024/2/6
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

6/10 Okay

Yin

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Nancy Y. on 2024/2/7
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Teresa

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Nancy Y. on 2024/2/7
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Johnny

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank u motel 6
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/1/30
Hi Johnny,Thank you for the excellent rating!! Maz K.#Team6

6/10 Okay

James

Stayed 7 nights in Jan 2024

10/10 Excellent

Johnny

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for making our family feel at home,welcomed and accommodated for all our needs we appreciate you motel 6!
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/1/30
Hi Johnny,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Johnny

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank u motel 6 for our stay
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/1/23
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6