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Reviews of Subic International Hotel

3 out of 5
Subic International Hotel
Rizal cor Sta Rita Road, Subic Bay Free Port Zone, Olongapo, Zambales

Reviews

5.6
Rating 10 - Excellent. 8 out of 114 reviews" "
Rating 8 - Good. 29 out of 114 reviews" "
Rating 6 - Okay. 30 out of 114 reviews" "
Rating 4 - Poor. 24 out of 114 reviews" "
Rating 2 - Terrible. 23 out of 114 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Melflor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

2/10 Terrible

Jorge l

Stayed 6 nights in Dec 2021

2/10 Terrible

Janice

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Room service very good
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
Bathroom shower leaks on side of nozzles and A/C unit old and noisy. Staff is excellent and let us move into another room.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property need to be look out. The soroun
Stayed 4 nights in Dec 2019

10/10 Excellent

Lorna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Traveled with partner
Old and need to upgrade
Stayed 1 night in Dec 2019

4/10 Poor

Ricardo

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
not good
room temperature are warm i ask them to adjust the air on to a room temperature but still the same my granddaughter are sweating while uncomfortable conditon
Stayed 2 nights in Dec 2019

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Save your time and money
The hotel lobby was the only thing that was kept up. One elevator worked. The smell in the hallway and the room was mildew. The wallpaper was ripped and the place looked run down. The only place that had WiFi was in the lobby and yet we couldn’t connect to it. Whom ever owns the hotel needs to reinvest money into it to make better hotel. I will never stay there again god willing as it is now.
Stayed 5 nights in Nov 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was double charged with no refund. Also on a side note there is no WiFi and the air conditioning is weak.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
no improvement and the property all in all deteriorated.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
GHETTO/SLUM hotel in an unsafe location.
GHETTO/SLUM hotel in an unsafe location.
Stayed 1 night in Oct 2019

4/10 Poor

Rufo

Disliked: Cleanliness, property conditions & facilities
Youve been warned
When we checked in the light bub burned out and the room has musty smell. The air condioning is leakimg water from inside the room has peeling wall paper. My wife was not happy at all and we were alowed to change room the following day. I thought we would die of the mold issue but we all suvived. Never stay at this place. The place seem operating barebone, my wfe give it about two more years before they close down
Stayed 3 nights in Jun 2019

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Elleonor

Liked: Cleanliness, staff & service, room comfort
Old Hotel, needs renovation..
I would say location wise its good as it is near mall, duty free and fine restaurants. But quite far from the beaches. The staff are 5 stars the hotels room are huge and beds are fine..its like in the Shine movie.
Stayed 1 night in May 2019
Response from Au on 2019/5/29
Greetings from Subic International Hotel! Thank you for staying with us, we appreciate your feed.

6/10 Okay

Patrick Joseph

Should have a bidet spray in the toilet. Also mirror toilet mirror should have mirror light..
Stayed 1 night in May 2019
Response from Au on 2019/5/29
Greetings from Subic International Hotel! Thank you for staying with us, we appreciate your feedback,we will forward your suggestion to the management.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
we were quoted 1 price but paid another when we arrived at the hotel. An additional 500 pesos was added to each night. Why was the additional 500 pesos added on to our bill every night for a total of 1500 pesos for the three days. As for the room itself ,not at all impressed with the condition of the room , stained carpet , dirty around the baseboards. The sink was rusty, wifi barely worked at all. Linens and towels were stained and old .The surrounding grounds not looked after, grass overgown , from the ouside it looked almost like an abandoned building, The only plus for the three day stay, was very friendly staff, and good breakfast with good proportions. No Wouldn't recommend this hotel to anyone,
Stayed 3 nights in Apr 2019

6/10 Okay

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 2 nights in Apr 2019
Response from Au on 2019/4/24
Dear Ms. Alicia Greetings from Subic International Hotel! Thank you for staying with us.

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Place sucks
Building is an old navy barracks. Visitors are not allowed. Beds are old spring beds that are way past their prime. WiFi is very spotty unless you are in the lobby. Totally not happy.
Stayed 6 nights in Mar 2019

8/10 Good

Merlyn

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness
Rooms did not have enough light! Breakfast also did not have much choice.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
looks oldy and not so impressive as it looks
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Good enough for the price and location
Stayed 1 night in Dec 2018

6/10 Okay

Marlon

Liked: Cleanliness, staff & service
Review for Subic International Hotel - Bravo bldg.
So far so good. No complaints just that the hotel is old and would really need some renovation done.
Stayed 1 night in Dec 2018

8/10 Good

Radiric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 1 night in Dec 2018

4/10 Poor

Marvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
No WiFi , the toilet is flooding when you take shower.
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Staff & service
air condioner
I found the room warmer and the aircondition is not providing enough coldness which makes me sweat while sleeping
Stayed 3 nights in Jul 2018

4/10 Poor

Glenn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old Barracks in Subic Bay
The hotel is the old barracks. Carpeting has not been changed since the USA have subic bay back. Food crumbs were left in bottom drawer. What can I say except they are not fixing anything. Typical. Pool closed at 6pm. What is up with that. Yes it was cool in the room and I was able to watch game 7 with Golden State WIN. WI-FI did not work, at checkout they told me to use other site. ? ?
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Staff friendliness makes one seat safe place
Friendly faces of staff makes the whole stay worthwhile and makes one ignores the negatives one notices .They try to accommodate any questions for future stay.
Stayed 3 nights in May 2018

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Property conditions & facilities
Not bad but not great.
The property consists of barracks buildings inherited when the U.S. Navy left in the early 90s. The style is very consistant with most new military barracks (dormatories); with reasonable size, nice bathrooms and central hot water. However, the carpet is likely 20+ years old; many stains and worn. The price in my opinion is a bit high for this property. It's comfortable but run down. The staff were very helpful and that along with the high quality breakfast were redeeming qualities. All in all, it was ok. Not bad but not great.

2/10 Terrible

MICHAEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good Would not return

6/10 Okay

Richard

Liked: Cleanliness, staff & service

8/10 Good

lee, Legazpi.

Liked: Cleanliness, staff & service, room comfort
Great atmosphere
The hotel is alittle dated and the WiFi not great but, it has everything you could need and the staff are very friendly and helpful.
Stayed 28 nights in Feb 2018

2/10 Terrible

Maria Imelda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

8/10 Good

Tito

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2018

6/10 Okay

beth, caligornia

Not satisfied
The room were not clean . Carpet is dirty . Mattress is hard and soggy. Smells like molds . Wife is only available in the lobby. Disgusting place . Needs to have more jobs done . Carpets and mattress should be change . Not recommendable.
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs modernising. Bathroom had no sanitary/bidet hose. Shower poor. Central aircon too cold. No local control. Breakfast was ok but basic. WiFi only in lobby. Price was high for what was provided.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good and affordable place to stay at Subic Bay
Staff was great. Very accomodating and courteous. Place was ok but old. Would need some interior change.
Stayed 2 nights in Feb 2018

2/10 Terrible

Ramon, Calgary

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad hotel, terrible weddings, old hotel
We checked in but when see the facilities especially the Terrible weddings we immediately check out and moved to another hotel.
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It was the last room available SBMA near Waterfront when we did the booking. The facilities are antiquated, it hasn't seen any major rennovations since the US navy left. The aircon thermostat is defective and the beddings/carpet are so worn out the place is long overdue for an overhaul. The only saving grace is the very accommodating staff.
Stayed 1 night in Dec 2017

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Nice
The hotel is convenient, it's walking distance to harbor point. Also, the room has more space, not the typical size hotel rooms.
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No free services water
Stayed 1 night in Oct 2017

6/10 Okay

Josephine

Disliked: Staff & service
No complimentary coffee , tea or water Employees are courteous no bidet in the toilet. no water drainage within the area of the toilet bowl breakfast should be buffet
Stayed 2 nights in Aug 2017