Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking | Living area
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Reviews of Seagrass Inn

2.5 out of 5
Seagrass Inn
50 W Grand Ave, Old Orchard Beach, ME

Reviews

8.6

Excellent

Rating 10 - Excellent. 332 out of 629 reviews" "
Rating 8 - Good. 185 out of 629 reviews" "
Rating 6 - Okay. 63 out of 629 reviews" "
Rating 4 - Poor. 25 out of 629 reviews" "
Rating 2 - Terrible. 24 out of 629 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Richard, Chicopee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Adequate for our needs. Good price for value, 1simple small room to sleep. Short walk to beach. Preferably 2nd floor, front room.
Stayed 2 nights in Aug 2023
Response from Lisa, Owner on 2023/11/16
Thank you for staying with us!Reservations for 2024 open on Jan 1, 2024.

8/10 Good

Russell

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Lisa, Owner on 2023/11/16
Thank you for staying with us!Reservations for 2024 open on Jan 1, 2024.

10/10 Excellent

Audrey

Stayed 1 night in Sep 2023
Response from Lisa, Owner on 2023/11/16
Thank you for staying with us!Reservations for 2024 open on Jan 1, 2024.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small basic room- very clean!!- refrigerator and coffeemaker - comfortable bed.Nice location- walk to beach for sunrise
Stayed 1 night in Oct 2023
Response from Lisa, Owner on 2023/11/16
Thank you for staying with us!Reservations for 2024 open on Jan 1, 2024.

8/10 Good

Lydia

Traveled with partner
Liked: Staff & service, property conditions & facilities
Was a great landing spot right near the beach!
Stayed 2 nights in Oct 2023
Response from Lisa, Owner on 2023/11/16
Thank you for staying with us! Walk to all the fun!Reservations for 2024 open on Jan 1, 2024.

6/10 Okay

Deborah

Stayed 2 nights in Oct 2023
Response from Lisa, Owner on 2023/11/16
Thank you for staying with us!Reservations for 2024 open on Jan 1, 2024.

8/10 Good

Kara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lisa, Owner on 2023/10/12
Thank you for staying with us!

10/10 Excellent

Erika

The workers were very kind and helpful. And the rooms were really clean and tidy. Close to the bars and restaurants. View of the beach. Would stay here again.
Stayed 1 night in Oct 2023
Response from Lisa, Owner on 2023/10/12
Thank you for staying with us! We do our best!

10/10 Excellent

Josie

Stayed 1 night in Oct 2023
Response from Lisa, Owner on 2023/11/16
Thank you for staying with us!Reservations for 2024 open on Jan 1, 2024.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The train running behind the property at night woke us up. The location was good with lots of foot traffic and places to go in the evening. The hotel was cute, but had chipping paint in the bathroom.
Stayed 1 night in Oct 2023
Response from Lisa, Owner on 2023/10/12
Thank you for staying with us.Your mention about the paint is on the list for repairs over the winter. We're now closed and will open again on Memorial Day weekend 2024

10/10 Excellent

Danielle M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Lisa, Owner on 2023/10/12
Thank you for staying with us!

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is not Ocean Front like the ad says on website. Room was tiny , but clean. Amtrak Train right behind hotel. Checked some actual Ocean Front hotels and price was same.
Stayed 2 nights in Sep 2023
Response from Lisa, Owner on 2023/9/26
Thank you for staying with us.The description of the hotel is "Ocean View". Nowhere does it say Ocean Front. We do say that we are "75 yards from the beach" so, it's not possible to be ocean front. I'm sorry for the misunderstanding.Yes, Amtrak does come through OOB. It has for over a 100 years. No matter where you stay, the train is part of our history and our daily lives.

6/10 Okay

Ron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pier was a mess the town was, kind of dumpy. The rooms were small, no pool open, and the bathrooms were real small. Tried to cancel second day, but no luck. For the price, I would not recommend.
Stayed 2 nights in Sep 2023
Response from Lisa, Owner on 2023/9/26
Thank you for staying with us Ron.We can't control the Pier but we do know the owner. We'll pass along your comments.Unfortunately, you booked with Expedia. We have to follow Expedia's. There isn't a refund for shortened stays.When you booked with Expedia our location states that the pool is closed as of September 20th. The falling leaves clog the filter and so we close the pool for maintenance reasons.

10/10 Excellent

Sue A

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a treat for my first time in Maine! Great owners, nice, comfy room, and steps from the beach, restaurants, etc. What more could you ask for? Love supporting this amazing small business!
Stayed 3 nights in Sep 2023
Response from Lisa, Owner on 2023/9/26
Thank you for staying with us!! We look forward to seeing you again.

10/10 Excellent

ROBERT

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was quiet and across from the beach. Great weather
Stayed 3 nights in Sep 2023
Response from Lisa, Owner on 2023/9/26
Thank you for staying with us!

8/10 Good

Emily

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here and I really enjoyed it. The rooms were very clean and the staff were polite. They have a full patio for a cookout/relaxing area. We never used our vehicle we were able to walk everywhere within 10 minutes. Would love to stay here again
Stayed 2 nights in Sep 2023
Response from Lisa, Owner on 2023/9/26
Thank you for staying with us!

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, across from the beach. One of my go-to places when staying in OOB.
Stayed 1 night in Sep 2023
Response from Lisa, owner on 2023/9/26
Thank you for staying with us! We look forward to seeing you next year!

10/10 Excellent

Nicholas

Stayed 4 nights in Sep 2023
Response from Lisa, Owner on 2023/10/12
Thank you for staying with us!

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Lisa, Owner on 2023/9/26
Thank you for staying with us!

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: good customer service at check in. Pool is nice. Warm water when taking a shower any time of day. Cons: room was dirty. Very little lighting in room. Floor was absolutely dirty with sand & this was before we walked to the beach. Plug did not work in bathroom so no shaving or hair dryer. You must bring what you need for shower. Soap is only thing provided. It was very noisy as the property is close to the road & there is a train that goes by periodically.
Response from Lisa, Owner on 2023/9/26
Thank you for staying with us.Our cleaning staff failed you and I'm sorry to hear this. I'm printing out your review and will give it to the head housekeeper. We can do better and will!

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Lisa, Owner on 2023/9/26
Thank you for staying with us!

10/10 Excellent

Scott

Stayed 2 nights in Sep 2023
Response from Lisa, Owner on 2023/10/1
Thank you for staying with us! We look forward to seeing you again next year

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property, highly recommend.
Stayed 1 night in Sep 2023
Response from Lisa, Owner on 2023/9/26
Thank you for staying with us!

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people great rooms. Nice location
Stayed 3 nights in Sep 2023
Response from Lisa, Owner on 2023/9/26
Thank you for staying with us!

10/10 Excellent

jean-marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Lisa, Owner on 2023/9/8
Thank you for staying with us!!

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oysters on a half shell
What an amazing experience it’s a husband and wife team that own the motel and typi couldn’t ask for a more salt of the earth couple! The premises was immaculate and the husband, captain Pete help me learn how to shuck oysters. The whole experience was unbelievable and my children loved this place, I will definitely be booking this hotel again.
Stayed 2 nights in Sep 2023
Response from Lisa, Owner on 2023/9/8
It was so nice meeting you, your friend and children!We look forward to seeing you next year!

6/10 Okay

Thelma

Stayed 3 nights in Aug 2023
Response from Lisa, Owner on 2023/9/26
Thank you for staying with us.

10/10 Excellent

sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Lisa, Owner on 2023/9/4
Thank you for staying with us!!

10/10 Excellent

Donald, Dunham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Lisa, Owner on 2023/9/8
Thank you for staying with us!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Lisa, Owner on 2023/9/3
Thank you for staying with us!

2/10 Terrible

Kara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would never stay there again.
I wouldn’t be surprised if the bed sheets hadn’t been changed before our stay. I can’t even say the bed looked made. Sheets just thrown up the bed. Another customer had sand in her bed and hadn’t even gotten into the bed yet. Owner accused her of lying. Pretty sure the customer wasn’t lying. The only amenities were a fridge that had broken shelves and a hair dryer. What hotel room doesn’t have a microwave?! The bed was very uncomfortable. The air conditioner was placed so it blew directly on your head but if you didn’t have it on it was nasty and humid in the room. So we had to have that on AND the crappy portable heater on at the same time. It was strange. It wasn’t a comfortable place to stay at all. We couldn’t get out of there fast enough.
Stayed 2 nights in Aug 2023
Response from Lisa, Owner on 2023/9/3
I'm sorry to read that your room did not meet your expectations. We're not perfect. Our outstanding customer reviews speak for themselves.

10/10 Excellent

Mark

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Got a free upgrade too.
Stayed 2 nights in Aug 2023
Response from Lisa, owner on 2023/9/4
Thank you for staying with us!!

10/10 Excellent

Tammy, BARRE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two nights here, mid-week. The owners were super friendly and helpful with suggestions for the area. The place was very clean. The beach and many restaurants are so close, it was just the location we wanted to be in for this trip. I would stay at Seagrass Inn again!
Stayed 2 nights in Aug 2023
Response from Lisa, Owner on 2023/9/3
Thank you for staying with us!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
. To Start Off… The Seagrass Inn is way better then it appears online…! When you walk in the Office to check in.. You immediately just made new friends.. The Owners treat you like your Family… It’s one of the best check-in that I’ve had.. Very accommodating and caring.. Great People.. Multiple parking options available to fit your needs. I Love this Place already and haven’t seen the Room.. We get to the Room and it’s So Prefect.. Paint Scheme and everything in the Room is Perfect.. Nice furnishings.. Great bedding.. Nice Tile Floor.. It’s Clean and Comfortable and Shows it as soon as you walk in.. The Pool and seating area with grills are just like everything else… Perfect..!! They set things up with way more attention to detail and stuff then you won’t find anywhere.. They make a huge effort to make sure you enjoy your stay and have a good time..! Beach is steps away.. The Pier and Attractions along with Great places to eat are a few steps further.. Don’t hesitate to book a stay here you won’t regret it..!! Unless your looking for a Robitic Check-In and a place that cares more about the Dollar then the Guest..! Thanks for a Great Stay and Hospitality.. See you again soon.. .
Response from Lisa, Owner on 2023/9/3
Thank you for staying with us! We love what we do!We've traveled enough during our corporate lives to know what we would want in a vacation spot. We will continue to improve and put our best vacation foot forward!

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Lisa, Owner on 2023/9/3
Thank you for staying with us!

6/10 Okay

Yves

Traveled with partner
Liked: Cleanliness, staff & service
The Property is well situated. The cleanliness is good. There are trains near by that are noisy all through the night. There is no view of the ocean. there is not much that the owner can do at this point. It was clean, walking distance to everything, and staff friendly. I give it a 3 star for that reason.
Stayed 1 night in Aug 2023
Response from Lisa, Owner on 2023/9/8
Thank you for staying with us. We are fortunate to be within walking distance to all that OOB has to offer. We hope you'll enjoy our private pool the next time you visit.

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Lisa, Owner on 2023/9/4
Thank you for staying with us!!

4/10 Poor

Donald

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The room was very very small. I went outside to change my mind! There were train tracks right outside the rooms in the rear of the property that passed all hours of the day/night. It may work for some but not us again.
Stayed 1 night in Aug 2023
Response from Lisa, Owner. on 2023/9/4
Thank you for staying with us.You booked our smallest and least expensive room. The room measurements were provided when you chose to reserve this room. The price reflects the size. No matter where you stay in OOB you'll hear the train. The train is part of our history and there is no change in sight.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great service & owners!!!
Stayed 1 night in Aug 2023
Response from Lisa, Owner on 2023/9/4
Thank you for staying with us!

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were wonderful and the rooms were clean and close to the beach and restaurants. I would highly recommend staying here and I plan to book a vacation there again next year!
Stayed 2 nights in Aug 2023
Response from Lisa, Owner on 2023/9/4
Thank you for staying with us!!

8/10 Good

kellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Lisa, Owner on 2023/9/4
Thank you for staying with us!!

2/10 Terrible

Kerry D

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Too small ,Beds were terrible! Very noisey
Stayed 3 nights in Aug 2023
Response from Lisa, Owner on 2023/8/28
Thank you for staying with us.You booked a queen bed. If a queen bed is not what you're used to or you have a different style (like a pillow top) of bed at home, I can understand why you weren't comfortable. We have standard sizes of Beautyrest mattresses. We are located right in the heart of the Entertainment District and it's August. There are bars and outside music. With the convenience of being where the action is, comes noise. We're sorry about that but we can't control it.

8/10 Good

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Almost perfect location, 350 ft from the beach. Was not prepared for the parking fee tho
Stayed 1 night in Aug 2023
Response from Lisa, Owner on 2023/8/28
Thank you for staying with us. Yes, accessing the beach is very easy when you stay with us!There isn't a beach parking fee if you arrive at check-in, 3pm. If you arrive before check in, yes there is a fee just like all the other hotels on West Grand Ave. We offer more than parking. We offer the use of the pool, bbq, changing room and if your room is ready after 12pm and before 3pm, you can be checked in early.All our fees are listed on our website and in the Expedia reservation system.

6/10 Okay

Cathy

Traveled with group
Liked: Staff & service
Love the location. The room was clean. We had a great service from the staff. Small room but ok. Not the most confortable bed. No comforter just two bed sheets. No tv remote. Only one bedside table due the the lack of space.
Stayed 2 nights in Aug 2023
Response from Lisa, Owner on 2023/8/28
Thank you for staying with us. You were in a queen size bed room. Our mattresses are by Beautyrest but not a pillow top. You are right, the room is small but well appointed for the beach goer. Blankets are removed from the rooms on July 1 and return on September 1. With such warm weather for 2 months we found that people either tossed them on the floor or brought them to the beach (yes, it happens!). We are always happy to give you a blanket if you visited the office. The remote was in the dresser. The housekeepers should have put it on the bedside table as instructed. Sorry about that!

8/10 Good

Artemus

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from Lisa, Owner on 2023/9/4
Thank you for staying with us!!

10/10 Excellent

Geofredo, Leominster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is right across the street from beach, Lisa and Peter are great. Wpuld highly recommend and would definitely stay here again when we come back
Stayed 3 nights in Aug 2023
Response from Lisa, Owner on 2023/8/27
Thank you for staying with us! We do our best to make your vacation the best it can be!See you next year!

2/10 Terrible

Lynda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Lisa, Owner on 2023/8/27
We're sorry to see that you did not enjoy your stay.

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Owners are great. Everything is close by.
Stayed 2 nights in Aug 2023
Response from Lisa, Owner on 2023/8/26
Thank you for staying with us! Park your car or arrive by train, you won't need a vehicle to all the fun! Walk!

10/10 Excellent

Nya

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love staying at the Seagrass inn. It’s close to everything, pool is amazing, rooms are always clean and owners are wonderful. Highly recommend.
Stayed 1 night in Aug 2023
Response from Lisa, Owner on 2023/8/26
Thank you so much! We love what we do! We look forward to seeing you next season

10/10 Excellent

Timothy

Stayed 1 night in Aug 2023
Response from Lisa, Owner on 2023/9/26
Thank you for staying with us!