This morning around 9:45 AM, we unlocked the pool door with our key card and were about to use the pool. My kids were very excited and had already touched the water. Then a staff member came in and told us the pool was closed for the day because strong chemicals had just been added, making it unsafe to use.
We were really surprised and concerned—if the pool was unsafe, why wasn’t the door locked? It’s disappointing for the kids, and more importantly, it’s a safety issue.
Very disappointed, so we checked out early, it ruined our trip.