Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas
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Reviews of Hyatt Regency Seragaki Island Okinawa

4.5 out of 5
Hyatt Regency Seragaki Island Okinawa
1108 Serakaki Onnason, Onna, Okinawa

Reviews

9.4

Exceptional

Rating 10 - Excellent. 766 out of 1002 reviews" "
Rating 8 - Good. 174 out of 1002 reviews" "
Rating 6 - Okay. 38 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lillian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting with great views of the ocean and peaceful outdoor areas. Excellent service and amazing rooms.
Stayed 3 nights in Apr 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the view from our room, the breakfast buffet was great, would recommend the French toast. The main pool and lagoon pool were very nice with a beautiful view of the ocean.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort with wonderful staff
This resort was GORGEOUS with spacious and modern rooms, and absolutely stunning views! The staff was so sweet and helpful (shout out to Micki Yoshida for being so lovely during out check in and out process). Be sure to sign up for the breakfast, it was great, and even labelled for allergies. The only downfall of this stay was how far out it was from Naha airport. The airport shuttle wasn't running, so it was very difficult to get to the property without a rental car. A number of the restaurants were closed during our stay as well as we went during the off season, but it was still a wonderful stay that I absolutely would recommend!
Stayed 2 nights in Jan 2024

10/10 Excellent

Win Sen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff with the utmost polite service. Pity the outdoor pools were not open during our stay. Would have been perfect.
Stayed 3 nights in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Asako

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With nice warm weather, it was disappointing that much of the outdoor pools were closed.
Stayed 2 nights in Nov 2023

6/10 Okay

Ryan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had an amazing stay, but Outdoor pools were all closed, as well as the beach. Very disappointing as we had come all the way from Canada to enjoy the warm weather… On the other hand, staff were amazing and very friendly, good restaurants onsite, especially the bolognese, also very good restaurants close by.
Stayed 2 nights in Nov 2023

10/10 Excellent

FURUTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

James, Wilkesboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was exceptional. The hotel was beautiful. The room was spacious with a great view. The staff was attentive and accommodating. The breakfast buffet was abundant with many options including US and Japanese foods. The Italian restaurant was good; however, the menu options were a bit confusing. Overall we loved the resort and enjoyed our stay. It is a popular location for Japanese families. The location is isolated so shopping and activities require a short bus or taxi ride.

10/10 Excellent

Sarah

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Soraya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel and Amazing Staff
The views are amazing, the staff were among the nicest people I have met at any hotel, every meal we had was great, and the hotel itself is beautifuly designed. Whether your are traveling alone, as a couple, or with kids, the hotel has something to offer for everyone. The pools and other amenities are great and everything is super clean.
Stayed 2 nights in Aug 2023

10/10 Excellent

Ping Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Ping wai

Stayed 3 nights in Jul 2023

10/10 Excellent

Kayoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Rossitza

Stayed 3 nights in Jul 2023

6/10 Okay

Gordon

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The outdoor pools and lagune were amazing. Room for improvement in waiting times - at check-in, for breakfast, and room service!
Stayed 3 nights in Jul 2023

10/10 Excellent

Tramarcus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place will visit again.
Stayed 4 nights in May 2023

6/10 Okay

Danielle

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
liked the pools but the rest was bad. No food other then the restaurant that were all booked and had to wait over an hour for breakfast very disappointed
Stayed 1 night in Jun 2022

10/10 Excellent

Karen, Seattle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super nice and modern. And very expensive. Our room was very clean, spacious, and had really nice modern furnishings. And the bathtub was huge. We also had a nice balcony with a view of the private beaches and ocean. There are three pools: one indoor and two outdoor. And there are also hot tubs both indoor and outdoor. I really enjoyed all of the pools, especially the outdoor pools. I love a good infinity pool. I just wish they didn’t close the pools so early. We also had dinner at the Italian restaurant, which was tasty. And the breakfast buffet was excellent. There was a huge variety of foods to enjoy, including western breakfast foods and Okinawan specialties. We also took advantage of the bike rentals and biked to Cape Manzamo. That was really fun. The private beach, though, was disappointing. It was very small and didn’t look out into the ocean, like at the other hotels I stayed at in Okinawa. Our friends stayed at the beach house, and they booked a two bedroom suite, which was very nice. Overall, this hotel is very beautiful with great pools and dining. But I’m not sure if it was worth the price we paid.
Stayed 2 nights in Apr 2022

10/10 Excellent

Glen Masato

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interior design with pools blended into the surrounding environment
Stayed 2 nights in Apr 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

6/10 Okay

Bruce

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff were friendly, helpful and professional. I had a lovely massage at the spa and the pool area was very relaxing. The food was very good. I took an ocean view room and it was worth it for the view and privacy of not facing the pool. Covid measures were excellent. I am very happy with my decision to stay here and I would like to go back one day.
Stayed 3 nights in Oct 2021

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort
Excellent stay, would stay again. Very nice amenities and friendly staff.
Stayed 1 night in Nov 2021

8/10 Good

Roland Tsuyoshi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot too far away, beach area too small and limited access to sea, no shuttle service from airport to hotel
Stayed 10 nights in Oct 2021

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One the best stays I have had at a hotel. The staff was always pleasant and helpful with anything. The hotel itself was gorgeous with an even better view. Great place! Look forward to another stay!
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2021

10/10 Excellent

Kristy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The rooms were very clean and our stay was great!
Stayed 2 nights in Oct 2020

8/10 Good

Nat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another hidden Gem
Stay was great. The check-in process was smooth and painless. Staff was friendly and made every effort to ensure all of our needs were attended to. The environment was family friendly the restaurant offered great selection. Both the indoor and outdoor pool areas were great. Definitely a must try hotel when visiting Okinawa.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Stayed 7 nights in Jul 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020

10/10 Excellent

JL, Osaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel stay ever!
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Edimone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Amazing place! Great breakfast too!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, has a very nice design look, modern and clean. The staff are very friendly and helpful. The location is great if you drive because it is located in the center of the island.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Ocean view and good location. Very clean and new hotel for family stay
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like a great place to be in summertime. Unfortunately during the winter time alot of things are closed (pools outdoor hottubs etc) not sure why they wouldn't keep the outdoor hotubs operating during winter time.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has excellent Japanese restaurants on site, and the club lounge offers great breakfast. Staffs are very nice & it's an easy drive to many tourists spots.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Suk Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Kelvin

Stayed 2 nights in Nov 2019

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for relaxation
Great hotel stay with beautiful sea view. Hotel service is also perfect. Overall, a very relaxing stay.
Stayed 3 nights in Nov 2019

6/10 Okay

Tamara

Liked: Cleanliness, property conditions & facilities, room comfort
Read the small print
The hotel is nice and new. Be sure to check the swimming pool season before booking. We booked to enjoy the pools, but unfortunately it was out of season so they are closed.
Stayed 2 nights in Nov 2019

10/10 Excellent

kelli

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Okinawa
The Hyatt did not disappoint! It’s a long bus ride from the airport but definitely worth it. All of the staff was amazing, super kind and helpful. The pool area was great. I just wished it stayed open later (6:35pm) maybe it does in the summer months, it was late October when we went. The rooms were spacious, and very nicely done. I would go back in a heartbeat.
Stayed 3 nights in Oct 2019