"We requested some things on check in and it took 3 phone calls before they were delivered to our room.
The rooms are a little tired. Room was not soundproof. Beautiful view, but the windows were dirty.
We couldn't use the top floor bar as there was a private function booked."
"The staff was wonderful and the lounge area was interesting, comfortable and enjoyable to relax in or listen to music. I was frustrated with not having my room vacuumed, glasses not being replaced or the soap, etc. "
"Nice, super quiet room facing river was beautiful. Facilities and location is great, staff very helpful and a nice buffet breakfast. The only let down was the terrible rain shower head that had no water pressure "