Thank you for the lovely review. We are so glad you enjoyed the staff! Thank you for booking with us!

We are so appreciative that you booked with us for a second time. We are glad you enjoyed your stay!

We are so happy to hear the room met your expectations and that you enjoyed the short walk to the beach. We appreciate you booking and hope to see you again!

This is probably the nicest review we have ever gotten regarding the "rules." We really appreciate you breaking this down for other guests that might read the complaints about rules. It is very helpful and we are delighted to know that you enjoyed your stay!

We will address your complaint regarding the staff. That is a very uncommon thing and they should not be commenting on their personal lives. In regards to the other available rooms I think there was a misunderstanding. There was no additional rooms on some of the nights you stayed and mid-way into the stay there was a 2 bedroom dog unit only. We did not have tons of rooms and again, it was sold out one of your nights. In regards to streaming, we explicitly notify guests at time of booking due to being in a rural area with limited wifi we cannot allow this. We do not control the internet provider and really wish this wasnt the case in 2024 to avoid complaints like this. The trail does go to the beach but if its rained there are wetlands and again, we cannot control that. We hope you enjoy a different hotel in the future and are sorry we fell short on your experience.

We are sorry we cannot control the ocean view and make it better unfortunately all the hotels sit in a line and we cannot move it closer. We definitely appreciate you booking with us - We are glad that you appreciated the staff and hope you will be back again.

Thank you so much for taking the time to review us. We are so happy you had no complaints, we do hope you will be back!

Thank you for booking with us and rating us, we are so glad you enjoyed the staff. They have been a little beat up lately so its always nice when guests compliment them. We hope you will be back again soon!

Thank you for booking with us and rating us!

Thank you for booking with us and rating us. We are glad it was an enjoyable trip!

We are so happy to hear you would have never known a dog was in the dog friendly studio, our housekeeping staff tries extremely hard to keep the rooms impeccable. We hope you will be back!

When you book on a site like this, we cannot post our policies which is why they are emailed. We wish you had taken the opportunity to cancel if you were so offput. Our neighbor charges 50 as a early check in fee and since you complained that the email was already lengthy would that really have made a difference? We will let the owner know the comments about the room as they are all privately owned and some are more updated than others. We hope you enjoy another property in the future.

Thank you for booking with us, we are so happy to hear the room was clean and you had a comfortable/pleasant stay. We do hope you will visit us again the next time your in Ocean Shores.

We appreciate you booking with us and are glad you enjoyed your stay just as if you were at home. We hope you will be back again in the future.

We apologize you had this issue, we will definitely speak to our staff about this because this is an uncommon complaint. Most of the time the staff gets rave reviews so perhaps she was having a off day. Again, we apologize.

Thank you for booking with us and staying with us!

We apologize our front desk was not welcoming, that is definitely not a typical review so we will address this. We appreciate the feedback.

We are so thankful for the detailed review. We appreciate knowing that for the price you thought we were the best hotel in Ocean Shores. We definitely hope to see you again!

Thank you for booking with us and rating us. We appreciate knowing we were 5/5. We hope you will be back.

We are so happy to hear you had a pleasant stay and that Julie was helpful! We appreciate knowing that! We thank you for booking with us and taking the time to review us!

Over the winter we updated our pool and spa so we definitely appreciated seeing this comment! We hope to see you again in the future.

So glad you had a great time, thank you so much for booking with us!

Thank you for booking with us and rating us! We do advertise we have a early check in fee in our paperwork that gets emailed out, we apologize that you didnt like that option however, in peak season that is to ensure our staff has time to clean all the rooms properly and arent rushing while guests are trying to get into rooms early.

Thank you for booking with us and rating us! We are glad you enjoyed the quiet location!

Thank you for booking with us and rating us!

Thank you for booking with us. We are glad you understood the renovations and hope to see you in the future.

We are so sorry the unit had a odor. We try to ask guests NOT to cook fish and are obviously unsuccessful with that. We will address this with housekeeping but we are glad it didnt impact your stay too much. Thank you for booking with us!

Thank you for booking with us and rating us. We hope you will be back!

Thank you for booking with us and rating us. We hope you will be back!

Thank you for booking with us and rating us. We hope you will be back!

Thank you for booking with us and rating us!

We are thankful we could be part of your husbands birthday celebration! We appreciate you taking the time to share your experience with others and do hope you will be back!

Thank you so much for the feedback! We are so happy to know you thought it was a great value and the property was in a good location. Thank you so much for booking with us!

Thank you so much for booking with us and rating us. We hope you will be back!

We are so happy to hear you and the Bichon had a good stay. Those are the cutest dogs! We are happy you enjoyed yourselves and that you would rent again!

Thank you for booking with us, we hope you will visit again!

We are thrilled to hear you had a good experience and would come back. Thank you for booking with us!

We are so glad you enjoyed your stay. We appreciate the feedback and hope to see you again!

We do not advertise this room has having a kitchenette. We also try to make sure that like you said guests are informed of our policies so if they rather book elsewhere prior to arrival they know what to expect. We cannot control the opening of the hot tub and spa when something happens that needs to be addressed. We have to make sure it is safe for you prior to opening it.

Thank you for booking with us and rating us! We hope you will be back!

Thank you for booking with us and rating us. We hope to see you again soon!

Thank you for booking with us. We are sorry you didnt like the bed or the chairs. We are glad however the dog was happy!

Thank you for booking with us and rating us. We hope to see you again.

Thank you for booking with us and rating us! We are so happy you had a good time and thought the property was clean! Thats a great compliment!

Thank you for booking with us and rating us.

We are glad you enjoyed your stay. The 3rd floor rooms do offer a ocean view so for those reading be sure to book up there. We appreciate the kind words, our owners have tried hard to maintain the property as we are one of the oldest hotels in Ocean Shores. We were opened in 1966! We hope to see you again!

Thank you for booking with us, we are glad to hear you enjoyed your stay and it had all the essentials! We hope to see you again in the future.

Thank you for booking with us and rating us!

We are so happy to hear you will be back and thought the hotel was beautiful! We hope you come back again soon!

Thank you so much for the compliment! It means a lot to us that you think that!