4/10 不太好
Angela,Eatonville
情侶出遊
2025 年 7 月 28 日
There breakfast was very good, but we paid $100 more a night for a jacuzzi tub in the room but when we got there the whole floor was flooded w water and all the owner did was put 20 towels down on the floor and tell us they they would send someone to fix tje jacuzzi but no one came to help. And they left towels on tje floor for us to walk on both days we were there. That was nasty. When we told them we couldnt us the tub all weekend they told is we should of used it anyway even if it flooded the floor... and dont worry mam we wont charge you extra for it!! They never tried to make it right or come dry the carpet or anything but put mass towels down the day we got there! Most hotels would have reinbursed the extra charge for a jacuzzi suite at least.. very disappointed w there customer service. We talked to both husband and wife and they both didmt seem to care that they charged for a service they didnt provide. We wont be staying there again unfortunately. They dont show any care for there guests once they get there $$$$
Angela
於 2025 年 7 月住了 2 晚