Fairmont Obour City hotels

"My stay at Le Passage Hotel Cairo was very disappointing and well below expectations. The most serious issue was the clear preferential treatment based on nationality. Guests who spoke Arabic or were from certain Western countries were consistently prioritized—allowed to skip queues and served faster—while others were left waiting or treated dismissively. This was a repeated pattern and created an unfair and uncomfortable experience. Such bias is unacceptable in an international hotel. Staff professionalism was inconsistent. While a few were polite, several reception staff were rude and unhelpful, making interactions frustrating. The breakfast was substandard, with the same limited menu every day and little variety. Some items seemed stale, which further reduced the overall experience. Rooms are outdated and poorly maintained. Plumbing issues, including clogging and drainage problems, were frequent and inconvenient. The airport shuttle service was poorly coordinated, especially during pick-up. There was confusion and lack of communication, forcing us to arrange alternative transport at our own expense. Overall, due to discriminatory service, poor staff behavior, low-quality food, unreliable transport, and aging facilities, I would not recommend this hotel unless significant improvements are made."

"Delicious food, lovely attentive staff. Vey noisy every night with hotel parties until 23:00! Couldn’t sleep!"

"Wonderful hotel and top notch service. The hotel is a tourist attraction in its own right, and the pool and garden area are the finest in all Cairo. it is the only place I will stay in Cairo and the location is perfect for everything including trips to Giza and local walking."

"The hotel was amazing. Food and drinks were a bit pricey but well worth it."

"This was an amazing final stop on our adventure in Egypt. If I return to Egypt, I would definitely stay here again. This is an amazing and beautiful hotel with amazing, beautiful restaurants and amazing and beautiful people that work there."

"Checkin was okay, this is a new hotel taking up two floors in a very old downtown building. Entrance terrible, lift hardly works, bed linen had top sheet missing and very high pillows. Service was shocking. Staff were rude and surly we were ignored much of the time. Felt we were interrupting them and there were a lot of staff! Breakfast acceptable - only just. We booked in for two nights and checked out early as we could not stay a second night. I cannot recommend this hotel to anyone. Wait 6 months - they may learn how to show hospitality - or they will go broke!"

"Great location, very central to walkable areas. Right across from the old Egyptian museum."

"yes"

"Great location where you feel safety and good restaurants , backery shops, vodaphone shop, ATMs are in walking distance. Hostel has Super clean rooms, comfy beds, good hot and cold water in showers, spacious common areas & balcony. Shared kitchen. Good healthy Breakfast is also availabile at super cheap price. Certainly recommend to all future guests."