"We mostly like everything about the stay, apartment size, amenties, location and proximity to Interlaken OST station. We were disappointed by the attitude of the restaurant staff at the hotel, especially one male staff member who seemed particularly rude. Either the staff need etiquette training or English language training. “I don’t care” is how this male staff member reacted to a situation. I have never heard any hotel staff member , anywhere in the world."
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel
10/10 Excellent
"Such a great experience staying at this hotel. From check-in to check-out, staff were very professional, welcoming, kind and accommodating. We will definitely be back! 10/10"
"Lovely modern hotel. Clean, fantastic view from junior suite. Nice breakfast. Brilliant location, interlaken west train station on doorstep.
Couple of small negatives: no mini fridge in room, can hear train outside window in the morning."