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Exceptional hotel. Primarily, the staff was professional and courteous with personality. Ricky was outstanding at check-in, Giselle was enjoyable at the wine bar, and Kevin was kind at check-out. The room was quiet and very well designed. Little details in the design were smart and made it super comfortable. Love the blackout shades and the shade in the “window” of the bathroom. Nice to have a foot bar in the shower. There were no plastic bags in the garbages. Loved the floor material. Super...

Pleased with this hotel. Very clean, but thin ceilings, floors and walls. I heard all walking above me and i could hear the water from toilets flushing and showers. I could clearly hear everyone coming out of the elevator. Needed earplugs to sleep.

Host Alexis went above and beyond to assist us with our stay. She was awesome!

Great breakfast buffet

Their guest service is a 20/10. I called earlier in the week to ask about arriving early and parking. They were gracious and accommodating, saying we could check into our room if it was ready when we arrived. On arrival, the doorman (shamefully I didn’t get his name) was welcoming, friendly and efficient. I had injured my knee a couple of days earlier and was on crutches and he did everything he could to help me. At the front desk, Jared and Dominique were warm, welcoming, professional and...

My stay was fantastic. The only negative thing I experienced was that they removed the US flag from its place of honor at the peak of their hotel in order to fly a pride flag in its place. As a veteran whos friends gave their lives for the US and whos coffins were draped with that flag, this was intolerable. There were plenty other places they could and did fly the pride flag. It should never fly in lieu of the Stars and Stripes.

The room was clean and fresh. The bed linens were crisp and clean. The room was equipped with a coffee maker, microwave, refrigerator, iron, flat screen tv, and hair dryer. Complimentary bottled water, coffee, fruit and pastries are provided in the main office in the morning. The hotel staff was friendly, even going so far as to remember and address me by my name when greeting me in the morning. My primary complaints would be 1) the road noise, which, for the most part can be shut out by...

The hotel has been completely renovated and is tastefully decorated, cozy, with ample parking, and a g family running it are very lovely people.

Hip and trendy property . Staff friendly and accommodating. Check in was easy and pleasant . I would stay here again

The emblem is a true gem. the staff from the moment we walked in until the moment we left were exceptional, friendly and accommodating. The room was very comfortable, and we loved all of the creative touches if you are looking for comfort, fun and inspiration stay here.

Great airport hotel for our family of 6. The room was great! Separate bedroom and a pull out couch, kitchenette with dining table. Very quiet and worked out great. The area is not the best so make sure you valet.

We stayed with our preteen and little guy and it was wonderful. Area felt pretty safe. We had a bay view room and got to watch the lighthouse at Alcatraz at night. Real close to dining, Ghirardelli Square, Fisherman's Wharf and just a couple blocks from the Big Bus station. Breakfasts were good and definitely saved money not paying for that every day! They are strict about the breakfast cutoff.

The hotel was clean and the view from the room was fantastic.

We had a fantastic stay at Oaktown Roost. Our hallway king room was very spacious, very comfortable, and spotless. The rooftop/courtyard between rooms was a thoughtful touch—it added privacy and made for a perfect spot to enjoy a peaceful morning coffee. Check-in and check-out were seamless, and they had a gated parking lot. The location was ideal—close to bart and the Fox Theater. It was a great experience all around. Would definitely return.

The hotel was great, I just did not care for the area

Castle Inn was safe, clean and economical. Our only complaint was a wet towel was left on the back of the bathroom door. Other than that the room was very clean, it was safe and had free parking.

Clean room friendly staff

The room was very clean and organized. The staff was very helpful and kind.

Great location to stay. Many sites and restaurants in short walking distance plus public transportation is available and easy to use.