Seasonal outdoor pool

Reviews of Yosemite Southgate Hotel & Suites

3.5 out of 5
Yosemite Southgate Hotel & Suites
40644 Hwy 41, Oakhurst, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1066 out of 1518 reviews" "
Rating 8 - Good. 336 out of 1518 reviews" "
Rating 6 - Okay. 69 out of 1518 reviews" "
Rating 4 - Poor. 25 out of 1518 reviews" "
Rating 2 - Terrible. 22 out of 1518 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Marvic Ken

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The family room include a table and 2 sinks. The room was clean, and the beds are comfortable. I wish they can be able to update thier televisions to smart tv’s. Otherwise, our stay was great!
Stayed 2 nights in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/24
Dear Marvic,Thank you for your positive review of your Yosemite Southgate Hotel and Suites stay.  Guest satisfaction is highly rewarding for us, so we apologize for your experience and the issues in your room.  We will certainly take this opportunity to highlight the problems and resolve them.  We would love to host you again next time your travels bring you back to Oakhurst.Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

JERAMEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/23
Dear Jeramel,Thank you for your kind words! We're delighted to hear that you received excellent service during your stay. We look forward to welcoming you back soon!Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Nick Jerome, Poway

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family stayed here for 3 nights. We were part of a big group, I think they liked it here too. Our room was clean and had all the necessities and extras. Our overall stay was great!
Stayed 3 nights in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/23
Dear Nick,Thank you for your feedback! We're thrilled you and your family had a great stay with us. It's lovely to hear that the room met your needs and was clean and well-equipped. We're glad your group enjoyed their time here as well.We look forward to welcoming you back in the future!Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Leotes

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights. This hotel is Super clean, they have friendly staffs, close to restaurants,. Sauna ang steam rooms are great….. the only think I didn’t like the breakfast and the elevator which is super slow… other than that everything is amazing
Stayed 3 nights in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/23
Dear Leotes,Thank you for your feedback! We're delighted you enjoyed your stay, mainly because of our cleanliness, friendly staff, and convenient location. It's great to hear you appreciated the sauna and steam rooms. We apologize for the breakfast and the slow elevator; we'll work on improving these areas. We hope to welcome you back soon!Best Regards,Yosemite Southgate Hotel Management

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, spacious, and well maintained. Included breakfast was ok, hot offerings are pretty basic eggs and sausage but it’ll fill your belly before a long day of hiking at least. They require you to speak with the front desk the night before you want house keeping done which is a little annoying. I know during the pandemic this practice was adopted but we’re years out from that at this point so it’d be nice if they could resume daily room cleaning without having to ask for it. Area surrounding hotel has good amount of food and supplies options.
Stayed 4 nights in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/23
Dear Matthew,Thank you for your detailed feedback. We're glad you found your room clean, spacious, and well-maintained, and we appreciate the breakfast offerings. We understand your concern about the housekeeping policy and will consider your suggestion for improving service. It's great to hear you found the surrounding area convenient for food and supplies. We hope to welcome you back for another stay soon!Best Regards,Yosemite Southgate Hotel Management

8/10 Good

Li

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, breakfast start time is different from web and you may want double check.
Stayed 2 nights in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/23
Dear Li,Thank you for your feedback. We're pleased you found our hotel good overall. We apologize for any inconvenience caused by the breakfast start time discrepancy and appreciate your suggestion to double-check. We'll ensure this information is accurate on our website. We hope to welcome you back soon!Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Peter Kwang, Alameda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/22
Dear Peter Kwang,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Yosemite Southgate Hotel and Suites many more times.Best Regards,Yosemite Southgate Hotel Management

8/10 Good

Regine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/22
Dear Regine,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Tommy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good don’t miss gift shop
Stayed 2 nights in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/21
Dear Tommy,We're thrilled to hear that you enjoyed your experience with us! Thank you for your positive feedback. Our gift shop is unique, and we're glad you had the chance to explore it. If there's anything else we can assist you with or if you have any questions, please feel free to let us know.We look forward to welcoming you back soon!Best Regards,Yosemite Southgate Hotel Management

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good enough
Stayed 3 nights in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/22
Dear Paul,Thank you for your feedback. We're glad to hear that your stay was satisfactory. Please let us know if there are any specific areas we can improve. We hope to welcome you back for an even better experience.Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/21
Dear Dinesh,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Yosemite Southgate Hotel and Suites many more times.Best Regards,Yosemite Southgate Hotel Management

8/10 Good

Ivaylo

Liked: Cleanliness, property conditions & facilities
good hotel
Stayed 2 nights in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/21
Dear Ivaylo,Thank you for your feedback! We're glad to hear that you found our hotel to be good. Feel free to let us know if there's anything specific you'd like to share or inquire about. We're here to help!Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Michelle, Sevenoaks

Stayed 2 nights in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/20
Dear Michelle,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Yosemite Southgate Hotel and Suites many more times.Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Simon, Bangor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/5/17
Dear Simon,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Yosemite Southgate Hotel and Suites.  We work tirelessly to ensure our guests experience the best hospitality in Yosemite Southgate Hotel and Suites.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Chaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the necessary amenities needed for a comfortable stay! Would highly recommend
Stayed 5 nights in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/16
Dear Chaya,Thank you for your excellent feedback! We're delighted to hear that you found all the necessary amenities for a comfortable stay with us. Your satisfaction is our priority, and we're thrilled you would highly recommend us. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another enjoyable stay in the future!Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early before 4 pm check in unfriendly ladies at check in. We ask if we could leave our luggage at the reception but the hotel does not have that service and the respons was very unfriendly the way she responded was not necessary and manageress than told us here we are not like in San Francisco were you can leave luggage which was very rude we understand not every hotel has that service. Otherwise beautiful hotel nice and clean and the gentelmen later was very professional and friendly at check in.
Stayed 1 night in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/16
Dear Kenneth,Thank you for sharing your experience with us. We apologize for any unfriendliness you encountered during check-in, as providing excellent customer service is a top priority. We appreciate your understanding regarding luggage storage services and regret that the response was not as courteous as expected. Rest assured, we will address this matter with our team to ensure a more welcoming experience for our guests in the future. We're glad that the gentleman who assisted you later was professional and friendly. We hope you enjoyed your stay overall and that we have the opportunity to welcome you back for an improved experience.Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Lynsee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel while visiting Yosemite and participating in a half marathon. It was just a couple hotels down from the shuttle stop for the run so it was super convenient for me to get where I needed to be at 5am! The room was HUGE, clean, and perfectly equipped. I liked that it was well lit so you didn't feel like you were in a cave. There is a really good restaurant next door, walking distance. It had everything we needed in a good location with helpful staff. We were happy guests!
Stayed 3 nights in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/14
Dear Lynsee,We're thrilled you had a positive experience during your stay with us! It's great to know that our convenient location and spacious, well-equipped room contributed to a comfortable and enjoyable stay, especially during your participation in the half marathon. We're also glad to hear that you found the nearby restaurant to be a convenient dining option. Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful stay in the future!Best Regards,Yosemite Southgate Hotel Management

8/10 Good

Alfred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in the taller young man that helped was kind and helpful. The other man that was still there around 10:30 had an attitude when I was asking him information about the laundry room and if it closed at 10:00. Since I seen a customer starting a load of laundry around 10:30. His response was it states on the sign of the hours and it closes at 10:00 in a very rude tone and went back to his business on his computer.
Stayed 1 night in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/14
Dear Alfred,We're glad to hear that one of our staff members provided kind and helpful service during your check-in. However, we apologize for any attitude or rudeness you experienced from another staff member when inquiring about the laundry room hours. Providing courteous and helpful service is vital to us, and we'll address this issue with our team to ensure better communication and professionalism in the future. Thank you for bringing this to our attention, and we appreciate your feedback.Best Regards,Yosemite Southgate Hotel Management

6/10 Okay

Tom

Traveled with family and small children
it was nice and clean. Average stay for the money
Stayed 1 night in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/14
Dear Tom,We're glad you found our hotel nice and clean during your stay. While we strive to provide exceptional experiences for all our guests, we appreciate your feedback and will use it to improve. Thank you for choosing to stay with us, and we hope to have the opportunity to exceed your expectations on your next visit.Best Regards,Yosemite Southgate Hotel Management

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/15
Dear Kay,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Laurie

Traveled with partner
Clean rooms. Lots of room
Stayed 1 night in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/10
Dear Laurie,We're glad to hear that you found our rooms clean and spacious! Providing comfortable and tidy accommodations is our top priority, and we're delighted that we met your expectations. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back for another great experience!Best Regards,Yosemite Southgate Hotel Management

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great. It was very cold upon arrival but warmed up quickly when the heater was turned on. I would stay here again
Stayed 1 night in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/8
Dear Peggy,We're delighted to hear that you had a great experience with your room and that the heater quickly warmed up the space for you. Your comfort is important to us, and we're pleased you found the room to your satisfaction. Thank you for your positive feedback, and we look forward to welcoming you back for another enjoyable stay in the future!Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Michael & Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast ok but could have had more options
Stayed 4 nights in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/5/7
Dear Michael & Cristina,Thank you for your feedback on our breakfast offerings. We're glad to hear that you found them satisfactory, but we'll certainly consider your suggestion for more options. Guest input like yours helps us continuously improve our services. We hope to have the opportunity to impress you even more on your next visit. If there's anything specific you'd like to see on our breakfast menu, please feel free to let us know. We look forward to welcoming you back!Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only town with amenities close to the Yosemite southern entrance. I enjoyed my stay and will stay again next time I visit Yosemite
Stayed 2 nights in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/7
Dear Jonathan,We're delighted to have been part of your Yosemite experience! Thank you for staying with us and highlighting our convenient location near the southern entrance. We're thrilled to hear that you enjoyed your stay and plan to return to Yosemite on your next visit. We can't wait to welcome you back for another enjoyable stay! Please let us know if there's anything we can do to make your next visit even better.Best Regards,Yosemite Southgate Hotel Management

8/10 Good

Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean with big rooms and comfortable beds. Unfortunately the breakfast used paper cups and plates and single use plas tic cutlery which is unacceptable in these environmentally aware times.
Stayed 4 nights in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/5/7
Dear Roy,Thank you for your feedback and for highlighting our hotel's cleanliness and the comfort of our rooms. We're sorry to hear that using disposable items for breakfast did not meet your expectations. We understand and share your concern for the environment. We're actively working on implementing more sustainable practices, including exploring alternatives to single-use plastics. Your comments will certainly be considered as we strive to improve our offerings. We appreciate your understanding and hope to have the opportunity to welcome you back for a more environmentally friendly experience in the future.Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

ioana

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/7
Dear Ioana,Thank you for choosing to stay with us! We're delighted to hear that you had a great experience. Our team works hard to ensure our guests feel comfortable and have everything they need for an enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.We look forward to welcoming you back soon!Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

DENNIS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/5/7
Dear Dennis,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Yosemite Southgate Hotel and Suites. We work tirelessly to ensure our guests experience the best hospitality. Again, we are so glad you enjoyed your stay, and we would love to host you again.Best Regards,Yosemite Southgate Hotel Management

8/10 Good

Majd

Stayed 1 night in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/24
Dear Majd,We are so glad you enjoyed your Oakhurst getaway.  Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Tianjia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice suites in a good location with a lot of restaurant options in walking distances.
Stayed 1 night in May 2024
Response from Yosemite Southgate Hotel Management on 2024/5/17
Dear Tianjia,Thank you for your feedback! We're glad you enjoyed our suites and found our location convenient, with plenty of restaurant options within walking distance. Providing comfortable accommodations in a convenient location is essential to us, and we're pleased that we met your expectations. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to let us know. We appreciate your support and hope to welcome you back again soon!Best Regards,Yosemite Southgate Hotel Management

2/10 Terrible

Aziz

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Staff were very rude! I wouldn’t suggest it anyone!
Stayed 1 night in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/5/6
Dear Aziz,I'm genuinely sorry to hear about your experience with our staff. This doesn't align with the level of service we aim to provide, and we take your feedback seriously. We will address this issue internally to ensure our guests receive courteous and respectful treatment. Your satisfaction is important to us, and we apologize for falling short of your expectations. If there's anything else you'd like to share or anything we can do to make amends, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.Sincerely,Yosemite Southgate Hotel Management

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , comfortable, convenient, great breakfast , great location
Stayed 2 nights in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/5/6
Dear Michael,We're thrilled to hear that you had a fantastic experience during your stay with us! We strive to provide clean, comfortable accommodations in a convenient location with great amenities like breakfast. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay in the future!Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Rose

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was spacious and nice. Close to Yosemite
Stayed 3 nights in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/5/6
Dear Rose,We're thrilled you enjoyed your spacious and lovely room during your stay with us! It's great to know that our proximity to Yosemite National Park was convenient for you. Your comfort and satisfaction are important to us, and we're delighted we could provide you with a positive experience. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back!Best Regards,Yosemite Southgate Hotel Management

8/10 Good

Pavlin, Buffalo Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Yosemite Southgate Hotel Management on 2024/5/6
Dear Pavlin,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

SURINDER

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/5/6
Dear Surinder,Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our priority, and we're grateful for your positive feedback. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.We look forward to welcoming you back for another great stay in the future!Best Regards,Yosemite Southgate Hotel Management

8/10 Good

Anna

Traveled with family
Liked: Staff & service, property conditions & facilities
The hotel is super cozy and clean.
Stayed 1 night in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/5/6
Dear Anna,We're delighted you found our hotel super cozy and clean! Providing a comfortable and inviting environment for our guests is our top priority, and we're thrilled that we could meet your expectations. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We appreciate your positive feedback and look forward to welcoming you back in the future!Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Heidy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/5/6
Dear Heidy,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Yosemite Southgate Hotel and Suites many more times.Best Regards,Yosemite Southgate Hotel Management

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was ok
Stayed 1 night in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/4/30
Dear Joanne,We're glad you found our breakfast satisfactory during your stay. At our hotel, we're committed to providing a pleasant and fulfilling dining experience for all our guests. Your feedback is important to us, and we appreciate you taking the time to share your thoughts. If there's anything specific you'd like to see improved or any suggestions you have for enhancing our breakfast offerings, please let us know. We're always looking for ways to serve our guests better and ensure their comfort and satisfaction. Thank you for choosing our hotel, and we hope to welcome you back again soon!Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Shohsanam

Traveled with group
Amazing place definitely I’ll stay next time !
Stayed 2 nights in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/4/30
Dear Shohsanam,We're thrilled to hear that you had a fantastic experience with us! Your satisfaction is our utmost priority, and we can't wait to welcome you back for another great stay. Thank you for choosing our hotel, and we look forward to exceeding your expectations once again on your next visit!Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large, well appointed with all you need
Stayed 1 night in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/5/6
Dear Martin,We're thrilled to hear that you enjoyed your stay and found our rooms to be large and well-appointed with all the amenities you needed. Providing a comfortable and convenient experience for our guests is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We appreciate your positive feedback and look forward to welcoming you back in the future!Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Mirna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and overall enjoyable.
Stayed 2 nights in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/4/25
Dear Mirna,We're thrilled you found our hotel clean, our staff friendly, and your overall experience enjoyable! We strive to provide exceptional service and a welcoming environment. Please feel free to reach out if there's anything else we can do to make your next stay even more memorable.We look forward to welcoming you back soon!Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Nadia

Traveled with partner
Room was very spacious and very clean!!
Stayed 1 night in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/4/25
Dear Nadia,We're delighted to hear that you enjoyed the spaciousness and cleanliness of your room! Our top priority is providing our guests with a comfortable and clean environment. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We hope to welcome you back for another wonderful stay in the future!Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Fan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/4/26
Dear Fan,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Yosemite Southgate Hotel and Suites many more times.Best Regards,Yosemite Southgate Hotel Management

4/10 Poor

Natali

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
I’ll start by saying that the staff was amazing. No issues there. The hotel itself though needs work. The beds are extremely uncomfortable. It’s like sleeping on plywood. The AC wouldn’t work. The room was too hot. We could hear everything from the upstairs guests. Every step. I did not get any sleep. Also, an alarm went off at 6:00 am. I would think housekeeping would make sure all alarms are off for next guests. Did not make for a pleasant stay, and I can’t believe we spent $200 for this.
Stayed 1 night in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/4/25
Dear Natali,Thank you for sharing your feedback with us. We're delighted you found our staff excellent, but we're sorry to learn about the issues you encountered during your stay. We apologize for the discomfort caused by the beds, the AC not working correctly, and the disturbances from other guests. Additionally, we regret the inconvenience caused by the alarm going off early in the morning. Your comments are important to us, and we'll address these issues to ensure a more pleasant experience for our guests in the future. We appreciate your patronage and hope to have the opportunity to welcome you back for a much-improved stay.Best Regards,Yosemite Southgate Hotel Management

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/4/24
Dear Ronald,Thank you for rating your stay at  Yosemite Southgate Hotel and Suites.  We are glad to learn that your stay at our Yosemite Southgate Hotel and Suites Hotel was good; however, we would love to know how we could've improved your experience.  Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and serviceBest Regards,Yosemite Southgate Hotel Management

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service
Clean room and very comfortable bed. Great location when visiting Yosemite
Stayed 1 night in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/4/23
Dear Ana,We're thrilled you enjoyed your stay with us and found our room clean and bed very comfortable! It's fantastic to know that our location was convenient for your visit to Yosemite National Park. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another comfortable and enjoyable stay! If there's anything else we can do to assist you, please don't hesitate to let us know.Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous! Rooms are spacious and clean! Decorated beautifully. The staff is wonderful. Thank you so much! We will be back💜
Stayed 2 nights in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/4/23
Dear Lisa,We're delighted to hear you had such a wonderful experience during your stay with us! It's fantastic to know that you found our rooms spacious, clean, and beautifully decorated and that our staff provided excellent service. Your kind words mean a lot to us, and we're thrilled you enjoyed your time with us. Thank you for choosing to stay with us, and we can't wait to welcome you back again soon! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Safe travels, and we'll see you soon! Best Regards,Yosemite Southgate Hotel Management

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast wasnt good but everything else was
Stayed 2 nights in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/4/19
Dear David,We're thrilled to hear that you enjoyed everything else during your stay! Your satisfaction means the world to us. We're sorry to hear that breakfast didn't meet your expectations, and we'll certainly consider your feedback to improve our offerings. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon for an even better experience. If there's anything specific you'd like to see improved with breakfast, please feel free to share we're always eager to enhance our guests' experiences.Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Dilkert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall experience, room cleaning has to be requested
Stayed 4 nights in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/4/16
Dear Dilkert,We're glad you had an excellent overall experience with us! Your feedback about the room cleaning being on request is valuable, and we appreciate you bringing it to our attention. We'll consider this as we strive to improve our services to better meet the needs of our guests. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We appreciate your patronage and hope to welcome you back for another pleasant stay in the future!Best Regards,Yosemite Southgate Hotel Management

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again.
Stayed 2 nights in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/4/16
Dear Peter,We're thrilled to hear that you had a positive experience with us! Knowing that you would choose to stay with us again is the highest compliment we could receive. Your satisfaction is our priority, and we appreciate your feedback.We look forward to welcoming you back for another great stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We're here to ensure you have a wonderful experience whenever you stay with us!Best Regards,Yosemite Southgate Hotel Management

10/10 Excellent

Óscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very friendly staff. Breakfast was great!
Stayed 3 nights in Apr 2024
Response from Yosemite Southgate Hotel Management on 2024/4/16
Dear Oscar,We're delighted you enjoyed our great location and friendly staff! Providing a positive experience for our guests is our priority, and we're thrilled that you found our breakfast excellent. Your satisfaction means a lot to us, and we appreciate your positive feedback. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back for another wonderful stay in the future!Best Regards,Yosemite Southgate Hotel Management