2 bars/lounges, lobby lounge
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Reviews of Sofitel Inle Lake Myat Min Hotel

5 out of 5
Sofitel Inle Lake Myat Min Hotel
Thalae Oo Village, Inle Lake, Nyaungshwe

Reviews

9.4

Exceptional

Rating 10 - Excellent. 46 out of 56 reviews" "
Rating 8 - Good. 7 out of 56 reviews" "
Rating 6 - Okay. 1 out of 56 reviews" "
Rating 4 - Poor. 2 out of 56 reviews" "
Rating 2 - Terrible. 0 out of 56 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Every staff is very well trained and nice.
Stayed 2 nights in Mar 2020

10/10 Excellent

Kazuyuki

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Karin l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
This is such a beautiful property! Absolutely loved it! Service is fantastic, rooms are spacious, modern with Asian details, bathroom was great, clean, and comfortable. Staff is wonderful, attentive, welcoming, efficient. The lady at the front desk helped me out a lot with tour booking. The view/sunset from the lake was incredible! December from the spa gave me a fantastic Myanmar massage. Highly recommend this hotel! And the massage! Would definitely stay here again!
Stayed 2 nights in Jan 2020

8/10 Good

Alpa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gorgeous hotel, but isolated
i stayed in one of the lake view rooms. the bedroom, bathroom and sitting room were all well-designed, decorated and very comfortable. the view was as beautiful as i hoped. there's a comfortable seating area on the porch on the lake side. thr grounds were lovely. breakfast was delicious. the only drawback is that the hotel is far from the town or pretty much anything else. there's a small local resto down the street, otherwise it's restaurant food for you. or pay $10 to go into town.
Stayed 2 nights in Dec 2019

8/10 Good

Serene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and views, but not without challenges
Stunning hotel design and amazingly friendly staff, definitely select a room on the lake if you can, the views are lovely during the day. There is an artificial island in front of the hotel that they light up in neon red at night - I found this an odd distraction to the otherwise very peaceful/natural scenery. On the surface, it is one of the least environmentally friendly hotels I've stayed at (e.g., all water is provided in small plastic bottles, there is not a convenient option to refill them; each time housekeeping comes through, which is multiple times a day, they turn on all of the lights in the room... and there are many). My original room had a very strong sewage odor problem and it took 3 days before they moved me to another room, which made enjoying the beautiful facilities difficult. Oddly, the restaurant on the lake is only open for dinner, when it is dark and you can't enjoy the view. Unsurprisingly, food prices were high for Myanmar (e.g., grilled cheese = $12, I think the buffet was $25; $4 was the most I paid for a meal elsewhere, including nice hotels). I booked 3 full day trips - all are transportation only (no guide), all lasted 5 hours at the most and it seemed like quite a bit more could have been added to get value from the itinerary and distances traveled (e.g., the trip to Kakku/Taunggyi drives thru Taunggyi...which adds 90mins to the trip...but didn't make any stops in the city, even though there are several sites of interest).
Stayed 3 nights in Nov 2019

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
Outstanding hotel. The location is perfect for those who want to enjoy the peaceful side of Inle Lake as the setting - hills and fields stretching behind, with the lake sprawling out from the front - is idyllic. We were greeted warmly by every member of staff we encountered, and nothing was too much trouble. They were so helpful and gracious, though never overbearing. We stayed over New Year, and the celebrations laid on by the hotel were excellent. I would wholeheartedly recommend the Sofitel Inle Lake to anyone and everyone.
Stayed 2 nights in Dec 2019

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!!! 100% recommended
Stayed 2 nights in Dec 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous design in a beautiful setting.
The hotel was beyond expectations. Great modern design in a natural setting. Peaceful views in all directions. Rooms were extremely functional, comfortable and stylish. The designer did a fantastic job!
Stayed 2 nights in Dec 2019

10/10 Excellent

Chun Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

JUAN IGNACIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and better staff.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location excellent service
We had a wonderful experience. Stayed in a lakefront room. The suite was large and clean with great AC and a comfortable bed. We had views of the lake for sunset and bird watching and the fields and marshes for sunrise. Lotus, water lilies, storks, all set against the mountains covered in mist! The hotel staff is excellent. They have golf carts to whiz you around and they are there in an instant when called. We arrived by boat and were welcomed with friendly faces eager to make our stay pleasant. The service in the restaurant was great as well and there was a variety to choose from. The dinner buffet was rather limited in selection but there are a la carte choices as well. They do need to close the doors before dusk to keep out the mosquitos! Really enjoyed our stay and would stay again!
Sunrise
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New building. Too far to get there. Food selections are not too bad.
Stayed 2 nights in Nov 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Amazing spot
Stayed 3 nights in Nov 2019

10/10 Excellent

Zvi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go for it - without a thought!
This is one of the finest hotel stays, I have had. Great property and great staff attitude.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing stay. The property is beautiful - very big, very nice pool with a most excellent sunset view. The staff are exceptional and go above and beyond. Rooms are large, spacious and luxurious. Already looking forward to returning.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service! Such a nice place and only wished we stayed longer
Stayed 1 night in Sep 2019

10/10 Excellent

Rosita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the clean place, very nice and beautiful views we can feel. the staffs are also very helpful. I recommend it to others.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty nice hotel, people are friendly, they go out of the way to accommodate needs. Food was Ok - particularly in the restaurant facing the lake - the food at the larger restaurant was nothing to “write home about” .. in any case, considering the limited choices in the souresnding —- it is better than nothing
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
poorly managed transportation within hotel
good hotel but rooms are far from the reception area. transportation to the main property from lake front room is erratic and not organized . called for golf cart for breakfast waited for half hour had to call twice before somebody showed up . same thing happened at check out called for golf cart took 40 min . called twice was told will send it . the pick up is haphazard and people who did not call were picked up earlier than us. not a suitable property for people who cannot walk a distance or people with disabilty . the transportation to the main property is not coordinated properly and poorly managed . we were due to visit a winery after check out on the way to airport but had to skip it as it took along time to check out. this occured when the property was not busy. i am not sure what would happen if the property was full.
Stayed 1 night in Mar 2019
Response from Thomas on 2019/4/17
Dear Guest, Thank you for your comments. I am sorry that your otherwise great stay was marred by the inefficiency of our buggy logistics. Naturally the beautiful walk ways within the hotel are great to explore on foot but I understand under certain circumstances this is not possible. I am pleased to share that we have already finalized the order for additional electric cars to easy the occasionally crunch during busy periods. We look forward to show you our improvements during your next stay. Best regards, Thomas Kerschbaumer Hotel Manager

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, but room for improvement
The Sofitel is a clearly a new hotel, looks stunning with exceptional views and super comfortable rooms. The staff our outstanding helpful. However it’s not without faults (I would have written the following privately if there was an option to do so): 1) The food selection is poor and the standard is mediocre at best. In particular there is a strange focus on European food which is bizarre as I’m pretty sure most people that come to Lake Inle in Myanmar (an adventurous location) are not looking for “Beef Tenderloin” or “Pasta Arribiata”. This is a particular problem because the hotel is a resort, and it’s nigh on impossible to get food outside. For me this was a significant issue during my stay. 2) Staff our outstanding but are actually too attentive (it was very quiet when I stayed). For example I was woken at 2330 to be asked “if everything was ok 3) The organised tours have no guides and are not great. It’s mostly a tour of shops to get you to buy local goods. Also the boat driver (who does accompany you) doesn’t speak English and in my case, wasn’t able to understand that I wanted to stop for lunch. So I didn’t get to eat locally (which was meant to be part of the tour) 4) Staff have not really been trained to manage problems and find satisfactory resolutions. Sometimes an apology doesn’t hit the mark (I won’t go into details here) Overall, it’s a great hotel but there’s work to be done for it to hit the really high notes
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience at this resort hotel. Rooms were very comfortable and beautifully designed. Service n staffs was excellent n friendly. Will definitely recommend this hotel. A little improvement for the restaurant would be a suggestion.
Stayed 1 night in Feb 2019

10/10 Excellent

Maung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and nothing to complain about. Highly recommended!
Stayed 2 nights in Dec 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical
Relax, comfortable, and well managed resort.
Stayed 2 nights in Jan 2019
Response from Thomas on 2019/2/4
Dear Thomas, Thank you for your wonderful review. Especially the "managed" made me personally proud. The team and I appreciate your recent visit and look forward to your return in the future. Regards, Thomas KERSCHBAUMER Hotel Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cool place for a short getaway. Do note that the pool is pretty cold.
Stayed 1 night in Dec 2018
Response from Thomas on 2019/1/9
Dear Guest, Thank you for your five stars. Lovely to read that you had a great time with us. The pool can indeed get a little bit chilly during December and January. We are considering the option of a sustainable and eco friendly system for the coming winter months. Regards, Thomas Kerschbaumer Hotel Manager

10/10 Excellent

Mark, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely staff and amazing location. Find very comfortable.
Stayed 6 nights in Nov 2018
Response from Thomas Kerschbaumer on 2018/12/2
Dear Mark, Lovely to read that everything was great. I appreciate your comments and will share them with my Team. We hope to welcome you back soon. Regards, Thomas Kerschbaumer Hotel Manager

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fabulous time at the Sofitel. The hotel and the staff were both amazing!
Stayed 4 nights in Oct 2018
Response from Thomas Kerschbaumer on 2018/10/28
Dear Renee, Thank you for your great review. We are very happy to have gotten "2 thumbs up" and I hope you had a good journey back home. We hope to have you back with us soon. Regards, Thomas KERSCHBAUMER Hotel Manager

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing luxury
This is THE place to stay, if you are going to Lake Inle. Beautiful location, excellent condition, great staff, superb food (at very reasonably prices)....and then all the small things that makes this a real luxurious experience: the free fruit-infused water in glass flasks and fruit on sticks served to you, when you’re by the pool side, the real Italian spaghetti made by the Italian head chef, the night turn down where nice home made cookies are placed in the room....etc :) So, to repeat myself: stay here, if you are going to Lake Inle!
Stayed 2 nights in Oct 2018
Response from Thomas Kerschbaumer on 2018/10/28
Dear Soren, Thank you for your review. It's great to hear that you had a good time with us. I will share your comments with the whole team and especially Chef Andrea will be pleased to hear that his Italian Spaghetti (secret home made mother's receipt;-) have impressed you. We hope to welcome you back soon. Best regards, Thomas KERSCHBAUMER Hotel Manager

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

kuai cheng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Génia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

gianluca, roma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
ottima struttura, posizione perfetta, massimo relax
Stayed 3 nights in Feb 2020

10/10 Excellent

Silvia, Stuttgart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles top! Die Juniorsuite mit Seeblick ist sehr zu empfehlen... sehr gechillte Atmosphäre und extrem freundliches Personal (eigentlich wie überall in Myanmar!) toller Infinitipool mit traumhaften Sonnenuntergängen... und ein sehr gutes Frühstücksbüffet!
Stayed 2 nights in Jan 2020

10/10 Excellent

Jung In

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful hotel and very kind staff.
It was wonderful stay. When I arrived this hotel, it was 5:00 am. But the staff of reception (Thaw zin aung) offered me a room very earlier than I expected, I really appreciated about it. Because we were very tired. Also I was very impressed by the view of Inle lake. I can see the wonderful lake in the room. The condition of room was really great. Also a lot of staffs are very helpful and kind. Especially, Moana and Thaw were very nice. I want to say thank you for everything. I strongly recommend this hotel for traveller in Inle lake.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular
Todo espectacular Un detalle menor que podrían mejorar son los postres del buffet
Stayed 2 nights in Nov 2019

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spektakuläre Lage in einer Bucht am Inle-See, Zimmer riesig, sehr komfortabel. Essen, va. im Hauptrestaurant hätte noch Potential
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel, Personal sehr freundlich, Frühstück für ein Hotel dieser Klasse etwas enttäuschend.
Stayed 2 nights in Nov 2019

8/10 Good

Erland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel
Det er dejligt område
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
めちゃくちゃ素敵なホテルでした！！ 今まで泊まったホテルの中で、間違いなくベスト３に入るホテルです！！ ミャンマー行く人がいたら、絶対にこのホテルを勧めたいです！
Stayed 1 night in Oct 2019

10/10 Excellent

Hélène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular el hotel A lo mejor podria estar mejor el desyauno buffet pero fuera de eso todo increible, excelente servicio y habitaciones increíbles... el mejor hotel de inle
Stayed 2 nights in Aug 2019

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor hotel en el que he estado nunca
Nivel de servicio excelente e inmejorable relación calidad-precio. Ha superado mis expectativas. Instalaciones amplias y completas (jardines, pantalán, biblioteca, gimnasio, piscina, bar, restaurante...), cuidadas al detalle e increibles vistas al lago (desayuno frente al pantalan). Personal super atento, amable y eficaz. Cocina rica con platos occidentales. Opción de gestionar excursiones y transporte desde/al aeropuerto desde el hotel. Como de costumbre la web da error al cargar las fotos, las subidas por el hotel son veraces.
Stayed 2 nights in Aug 2019