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"Old hotel"

"The rooms aren’t carpeted and when we walked in there were some obvious blobs of food stains on the flooring, feeling like they hadn’t been mopped well between stays. No amenities like coffee, Netflix, etc. and shower/bath was old and cracked and didn’t drain well. Great location, comfy beds, house keeping came daily while we were out and restocked towels, made beds. Walk next door to grand centrals food court rather than get hotel breakfast. "

"Upon our arrival our room was located on the noisy street side, the bathroom was very small, there was a shortage of towels. Housekeeping was great and provided a made up room every day with an abundance of amenities. The location is perfect for walking to the Metropolitan Opera in Lincoln Center and Columbus Circle. Our first night there was an event in Lincoln Center with super loud noise till after 11:30 pm. We stay at the Empire every year and we will request a quiet suite. I realize the noise is not your fault. "

"Our trip was an amazing experience thanks to Catherine in the reception counter. Her dedication, attention to details and advise made our trip a wonderful one. Catherine is a great addition to the staff of the Hotel and someone others should emulate."

"Very convenient for eateries and tourism but hotel staff did not accommodate our needs when asked. No service was provided to us upon reaching out. "

"Clean comfortable and staff was amazing "

"We had a great stay very nice, safe and clean"

"Room was small But clean. Decent value. "

"The hotel is good location wise , the staff and cleanliness was good. I would say that the hotel room itself would need a couple more outlets and fridge/microwave"