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Hilton Astana

Photo gallery for Hilton Astana

Featured Image
Indoor pool, outdoor pool
40-inch Smart TV with digital channels, MP3 dock
40-inch Smart TV with digital channels, MP3 dock
Room Amenity

Overview of Hilton Astana

Hilton Astana

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Sauran Street 46, Nur-Sultan, 010000

Explore the area

  • Popular LocationEXPO 20178 min walk
  • Popular LocationMEGA Silk Way9 min walk
  • Popular LocationKazakhstan Central Concert Hall8 min drive
  • AirportNur-Sultan (NQZ-Nazarbayev Intl.)13 min drive

Choose dates to view prices

About this area

Nur-Sultan

Near theme parks, Hilton Astana is in an area with good shopping. Kazakhstan Central Concert Hall and Schoolchildren's Palace are cultural highlights, and travelers looking to shop may want to visit MEGA Silk Way and Keruen.

What's nearby

  • EXPO 2017 - 8 min walk
  • MEGA Silk Way - 9 min walk
  • Keruen - 6 min drive
  • Parliament of Kazakhstan - 8 min drive
  • Kazakhstan Central Concert Hall - 8 min drive

Getting around

  • Astana Railway Station - 14 min drive
  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 13 min drive

Restaurants

  • Axis – Open daily.
  • Cloud 9 – Open daily. Reservations required.
  • Park Kitchen – Serves breakfast, lunch and dinner daily.

About this property

Hilton Astana

Luxury hotel with full-service spa and restaurant
A full-service spa, a restaurant, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a fitness center are onsite. All 253 soundproofed rooms provide free WiFi, free wired Internet, and memory foam beds. Guests can enjoy deep soaking tubs, and other standard amenities include MP3 docks, 24-hour room service, and Smart TVs.
Hilton Astana offers 253 air-conditioned accommodations with MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Eforea s[a has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: KZT 7600-8900 per person
  • 1 restaurant
  • 2 bars/lounges
  • Free reception (select days)
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Russian

Business services

  • Business center
  • Conference space (7535 square feet)
  • Meeting rooms - 9

Outdoors

  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch Smart TV
  • Digital channels
  • MP3 dock
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between KZT 7600 and KZT 8900 per person (approximately)
  • Airport shuttle fee: KZT 9000 per vehicle (one-way)
  • Airport shuttle fee per child: KZT 0 (one-way), (from 17 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Astana Hotel Nur-Sultan
Hilton Astana Hotel
Hilton Astana Nur-Sultan
Hotel Hilton Astana Nur-Sultan
Nur-Sultan Hilton Astana Hotel
Hilton Astana Hotel
Hilton Astana Nur-Sultan
Hilton Astana Hotel Nur-Sultan
Hilton Astana Hotel
Hilton Astana Nur-Sultan
Hotel Hilton Astana Nur-Sultan
Nur-Sultan Hilton Astana Hotel
Hotel Hilton Astana
Hilton Astana Hotel Nur-Sultan
Hilton Astana Nur-Sultan
Hotel Hilton Astana Nur-Sultan
Nur-Sultan Hilton Astana Hotel
Hilton Astana Hotel
Hotel Hilton Astana
Hilton Astana Hotel Nur-Sultan

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 36 out of 49 reviews
5 - Excellent 73%
Rating 4 - Good. 8 out of 49 reviews
4 - Good 16%
Rating 3 - Okay. 2 out of 49 reviews
3 - Okay 4%
Rating 2 - Poor. 3 out of 49 reviews
2 - Poor 6%
Rating 1 - Terrible. 0 out of 49 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities

3/5 Okay

Stayed 3 nights in Jun 2021

4/5 Good

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually only stay for a night or 2 at this hotel. It’s always been clean and the staff has always helpful!!
Stayed 1 night in Feb 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for overnight hotel stay. Very clean.
Stayed 1 night in Dec 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best for business trip
a very friendly staff. the view from room is beautiful. high class hotel.
Stayed 7 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing stay all round 😀
Stayed 3 nights in Feb 2020