Is Jezami Hotel pet-friendly?

No, only service animals are welcome at the property.

Self parking is free at this property.

Does Jezami Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30.00 per person applies.

Where is Jezami Hotel located?

Situated in Nuku'alofa, this hotel is within a 15-minute walk of Talamahu Market, Basilica of St Anthony of Padua, and Royal Palace of Tonga. Royal Tombs and Centenary Chapel are also within 1 mi (2 km).

Jezami Hotel Reviews, Deals & Photos 2025

10/10 Excellent

Louisa

2022/12/17

Liked: Staff & service, amenities, property conditions & facilities

Affordable and great service! I will be staying here whenever I come to Tonga and will recommend it to my family and friends.

10/10 Excellent

Joe

2022/9/2

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the staff, fresh breakfast every morning with a smile. Great knowledge of the area and the sights. Perfect location for whale swims. Lexia, knows her job as a mgr. Well trained staff...I'll be back for sure! Tahoe Joe

Stayed 6 nights in Aug 2022

8/10 Good

PATRICK

2023/2/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Large room with microwave, fridge, water jug and limited cable tv . 6 min walk to main part of town. Off street Parking out the front. Hot breakfast cooked on the morning. Friendly staff. Some furniture is a bit worn, water pressure can be a bit low at times. Overall its Tonga and good for a couple of nights.

Stayed 2 nights in Feb 2023

10/10 Excellent

SHERALY

2022/10/1

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Only Problem no WIFI, not Internet. everything else was Excellent.

Stayed 7 nights in Sep 2022

10/10 Excellent

Isabel

2023/1/28

Liked: Cleanliness, staff & service, amenities

Housemaids can do better service with restrooms. Our restroom wasn’t cleaned it was just restocked with towels. Other then that it was amazing!

Stayed 12 nights in Jan 2023

8/10 Good

Poi

2023/3/2

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is good but only the sink in the toilet is something stuck inside

Stayed 7 nights in Feb 2023

2/10 Terrible

Tangifetaua

2022/8/3

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I like the location but i don't like how they treated the customers was very Rude. Towel was not clean Theres no hot water

Stayed 3 nights in Jul 2022

6/10 Okay

Rodney Cranston

2023/1/28

Liked: Cleanliness

Disliked: Staff & service, amenities

It was acceptable but shabby. The shuttle didn’t exist. When I arrived no one was awake to let me in….as I was told there would be. Taxi driver had to rouse the security guy. It was walking distance from downtown which was an advantage since there was unpredictable transportation.

Stayed 6 nights in Jan 2023

6/10 Okay

Stanley

2022/10/27

Liked: Cleanliness, amenities, property conditions & facilities

unreliable booking system, staff not upfront but they tried, poor timing and lack of communication. overall staying, not bad and not good either, just in the middle

Stayed 5 nights in Oct 2022

2/10 Terrible

Tiree

2022/8/27

Disliked: Staff & service

On arrival we were told they had double booked our room and if we had of arrived earlier we would have got the room. We had confirmed the booking one week prior over the phone. They had little remorse and made us to feel like it was our fault for not coming first. I had ask for my money to be returned and they could not help with a time frame and said they couldn’t help. I had to contact Expedia to have my money returned.

Stayed 1 night in Aug 2022

4/10 Poor

Molly

2023/1/24

Disliked: Amenities, property conditions & facilities

Was ok but last cming up to the last day they tld me i had to pay i tld then no o dnt need to pay as i alrdy made full payment on the website they still said to me no all people tht stay there they mk payment lole me they still need to pay i was pissed off so i tld them no i woll mk contact with Expedia so i did i chatted with Terry an she said to.me no u dnt need to pay them as u hv made full payment to the website on the 13/01/2023 so she called the hotel an tld them the wkers said to me tht when people mk payment to Expedia u still need to pay them as they only get half fem Expedia an i need to pay them the other half i said to them NO i use Expedia a bit once u mk payment to them u dnt need to mk anymore payments to the hotel so i was pissed off at tht plus on Sunday there were no fresh towles given so i asked the security if i cld hv sm fresh towels as there was no wkers around an he said tbt he will call the lady on mobile we didnt get the fresh towels till 10am the next morning on the Monday tht they asked me to pay them so u can imagine hw many people tht they do this to an also the security ask for my husband watch if he can hv it hoieee was not happy with tht as well an the sheets as we stayed there for 7days the sheets to the bed was never changed in those 7days we stayed there when other hotels when ur sraying there tht long they will change ur sheets for u wont be staying there again.

Stayed 7 nights in Jan 2023

6/10 Okay

Nobuhiro

2022/8/1

Liked: Cleanliness, staff & service

Disliked: Room comfort

お湯が出ない‼︎

シャワーのヒーターにソーラーを採用しているらしいが、朝と夜にお湯が出ないので、風邪をひいてしまった。ソーラー以外のシステムを併用すべきである。

Stayed 22 nights in Jul 2022

10/10 Excellent

jo

2019/11/4

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property.fantastic service. I reserved here. They actually researched and foumd my flight and picked me up at airport . i was so surprised. I booked one night they were fool next day. So they put me up in back up property . then i reserved next 2 nights on here. They took me to the other property then back to the first one for my last 2 days. Great service. They gave me a ride to a dance show for island and back. They took me to get rental car. When i declined getting the car they took back to hotel...For 80 tongen they gave me a tour of the island. They even helped me get a booking to one of the other islands by boat. Plus breakfast was included. Super hotel made my stay in tonga so much easier....with these guys you wont be alone....they will help if you let them...

Stayed 2 nights in Oct 2019

8/10 Good

CarissaPaniora, Auckland

2019/10/28

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to town, but I didn't realize i had to stay there until I arrived at hotel.

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

2019/10/14

Liked: Cleanliness, property conditions & facilities

The hotel car was waiting for us on arrival (NOTE it was offered for free on our booking but we had to pay 40 tops, it is NOT free) and despite our booking several months earlier and for 4 nights we were told they had overbooked and instead of the hotel we were driven to a house much further from town for the night. An adventure but a disapointment too. No apology or refund offered, owner abroad and told no manager to speak with. Jezami itself was very good, the room was massive and clean for the 3 nights that we did stay but very few tv channels and no access to watch the rugby. Did have a kettle but no tea bags, milk or coffee. Great location, less than 10 mins walk to town and a good supermarket right next door with a big bakery a short walk in the opposite direction. Turn left out of the hotel. Breakfast was very good but the promised pancakes never happened was always eggs on toast plus cereal and tea/coffee. Overall we would stay again.

Stayed 4 nights in Oct 2019

10/10 Excellent

David

2019/9/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely people, nice place

A big and spacious room that was clean and comfortable. Breakfast was delicious and the staff were friendly and helpful.

Stayed 5 nights in Sep 2019

8/10 Good

PUI HANG

2019/9/19

Liked: Cleanliness, property conditions & facilities, room comfort

resonable price

The organzing was soso. But they are friendly. they forgot i would stay in their hotel. but in the end all sort out. wifi connetion was soso.,.. but resonable price

Stayed 5 nights in Sep 2019

2/10 Terrible

Clara, Milano

2019/9/6

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel pessimamente gestito!!!!

Siamo arrivati la sera tardi del 3:9 a Tongatapu e il mattino seguente alle 3,30 dovevamo essere pronti per andare in aeroporto per il volo per Vava’u che decollava alle 5,30. Siamo stati accolti da un uomo che non parlava e non capiva una parola di inglese. La ns camera prenotata da tempo e completamente pagata non era disponibile. Dopo quasi un’ora di proteste siamo riusciti a parlare per telefono con la proprietaria e miracolosamente la camera ci e stata assegnata. Dovevamo lasciare in hotel dei bagagli per evitare extra weight nel volo del mattino ( solo 15 kg che in aeroporto sono diventati solo 5 a testa e abbiamo dovuto pagare 50 dollari du Tinga a testa) , bagagli che avremmo ripreso ripreso al ns dormendo un'altra notte al Jezami e l’uomo incaricato di assisterci non aveva ke chiavi della reception, dopo mezz’or di discussione con i bagagli in strada e con il rischio di non arrivare in aeroporto in tempo per il volo finalmente si soni materializzate le chivi di un locale adiacente e abbiamo potuto lasciare i bagagli. Da Vava’u abbiamo inviato email chiedendo se i bagagli erano stati sistemati e la risposta è arrivata dopo due giorni. Conclusione non andate in questo hotel !!!!!

Stayed 1 night in Sep 2019

2/10 Terrible

Lene

2019/8/15

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Virkelig, virkelig dårligt hotel oplevelse.

Hotellet var overbooket, så de forsøgte at få os til at acceptere ophold på Tuna’s Lodge istedet, som har samme ejer. Tuna Lodge er et faldefærdigt to familiers hus, som lå i et slum kvarter, langt fra centrum. Ligner et bevidst scam, hvor de sælger værelser på Jezami, som de ikke har, og så giver folk Tuna Lodge istedet for. Kan absolut ikke anbefales.

Stayed 1 night in Aug 2019

8/10 Good

Marcelo

2019/8/8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall is good

Little place upstairs from a shop that also belongs to the Hotel’s owner. The location is not great, but less than 10min walking to some bars, cafes and restaurants. The room is big and comfortable. It was clean as well. The room has facilities as TV, iron, microwave and fridge. We didn’t use the restaurant, I cannot tell about it. The overall is good. The price is fair.

Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

2019/8/3

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Das Hotel hat uns mitten in der Nacht einfach zu einem anderen Hotel bringen lassen, das vorher nicht mit uns abgesprochen und uns auch nicht von dort mehr abgeholt. Das Hotel war zwar OK, aber nicht das Gebuchte. Das geht gar nicht, ohne Absprache. Anscheinend muss man dann nicht nur ein Mail schicken, sondern ein Überseegespräch führen. Der eigene Shuttle wir anscheinend nur mehr für eigene Ausflüge eingesetzt. Transfer nicht gratis sondern gleich den Taxikosten vor Ort. Zimmer war OK, Personal freundlich, beim Abholen aber, trotz Zusage, nicht mehr da. Hundegebell von draussen und Musik von den parkenden Autos vorm Shophotel eine Katastrophe. Nicht vermittelbar mit dieser Geschäftspraxis, da bei Ankunft auch stockdunkel, keine 24h Rezeption,

Stayed 2 nights in Jul 2019

6/10 Okay

Aaron

2019/7/16

Disliked: Cleanliness, property conditions & facilities, room comfort

Very basic accommodation. The room wasn't thoroughly cleaned after the last guest. Couldn't get the TV to work. Didn't find a complimentary continental breakfast.

Stayed 1 night in Jul 2019

8/10 Good

Karena

2019/7/1

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly owner and staff in the breakfast kitchen, great to have a cooked breakfast included in the price, rooms serviced each day, convenient location to town

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

2019/6/29

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy walk to town , Ofa the owner was friendly, helpful and knowledgeable, great to have a cooked breakfast included, appreciated having a beach towel provided

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

2019/5/17

Liked: Cleanliness, staff & service, amenities

Nice breakfast, Quiet, good location. Some small issues with the amenities, but that is common in Tonga

Stayed 6 nights in May 2019

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