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"one staff member stood out among the rest very welcoming genuine and helpful. great place to stay regardless if ski or not comfortable great breakfast it caters more for forigners compared to other places in the area"

"Nice japanese style room, easy walk from station in nice location. Food very good. Lovely onsen"

"They, the staff, exceeded my expectations . Courteous, helpful, kind and pleasant are words that I would use to describe them. Everyone greets you with a bow and civility, right down to the hardest workers in the hotel. For that, i will surely come back. My stay at the Prince Hotel East was worth every yen and then some. I originally was suppose to stay at the Sunvalley Hotel, in Shiga Kogen. I lost my reservation there due to payment issues. I was hesitant about coming to the Prince Hotel. It was my first time. The room i stayed in was probably one of the best i have seen for the price. The next time I am in Shiga Kogen, i am staying at the Prince Hotel East, without a doubt."

"I stayed here before and it’s always clean and you have everything you need. The public baths are spacious and excellent. The staff is always polite. In the winter season the free orange bus which connects with Gala and Ishiuchi slopes is very convenient. The hotel has its own ski rental and lockers which are very convenient. "

"Its more a backpacks accommodation then a Hotel. The food provided in the morning was a joke at best. A doggy bag with bread buns that you have to heat you your self. Thats it. Rooms are old and the bathroom smells like s&@$. The two young staff were helpful and speck english. The public bath was good as well. The place needs to be refurbished into the 20th century. Sorry to say that. We read some comments by other explaining that it was traditional and all that but its very old and dated. Food sucked. "

"Clean rooms, nice staff, many restaurants. Super convenient for skiing "

"Second time using Nozawa Dream central. Location is excellent. Staff ALWAYS go above and beyond to help. Special shout out to Cora! Extremely helpful! Staff also understand the nuances to blending the Japanese +/- western resort experience. Rooms are traditional tatami style, so just be aware after a few days of sending it, our lumbered western bodies may take a hit getting up and down from the mats. Bathrooms/showers are shared - gets very cold down there. Coffee and tea station all provided for. No breakfast during this season's visit. But that's not a deal breaker. "

"All good, but need to consider bigger room bed for family with two kids"

"Rustic setting, friendly staff, and super convenient to ski out and back in to the hotel. Onsen after fay on the slopes felt divine."