The hotel is in a good location near the train, trams and inner city. Nice rooms and friendly service.
Keith
於 2025 年 7 月住了 2 晚
10/10
They allowed us in early and they held our luggage after we checked out so we could see the sights.
The room was very large. Great location.
Jeff
於 2025 年 6 月住了 1 晚
10/10
The ubiquitous Louise was a fantastic host.
A few stairs to negotiate.
Hotel overlooked the Railway Station and minutes from the Bus Station.
Steven
於 2025 年 6 月住了 1 晚
10/10
Very good
HingChuen
於 2025 年 5 月住了 3 晚
10/10
A cosy boutique gem.
Robert
於 2025 年 5 月住了 1 晚
6/10
Kim
於 2025 年 4 月住了 1 晚
8/10
Lovely small hotel, right by the train station and night life, clean and cozy. Free continental breakfast or well worth to upgrade for a nice cooked breakfast for £10.50.
真實旅客
於 2025 年 4 月住了 1 晚
4/10
The room its self was clean but it needed renovating. The bed was made of who knows what and I actually scraped my leg on it as it was rough. The walls has cracks badly filled and some brackets in for a bedboard that had fallen down. To think they are still charging full price for this is a joke.
Rosie
於 2025 年 4 月住了 1 晚
8/10
Denva
於 2025 年 4 月住了 1 晚
10/10
Brilliant boutique hotel, friendly staff, comfy bed! Only stayed one night but would happily stay for a week!
Amelia
於 2025 年 4 月住了 1 晚
8/10
Superb location right next to the station and all main attractions within walking distance.
Unfortunately, windows are only single-glazed so very noisy from 5am.
Martin
於 2025 年 4 月住了 1 晚
10/10
Mark
於 2025 年 3 月住了 1 晚
2/10
Just wanted to tell you of my experience with this hotel. Travelling back to newcastle my husband who has terminal cancer took unwell. I booked this hotel with about 40 minutes before arriving. After driving around we could not find it so I rang them. I was informed that you have to park at the station then walk through to the hotel. Really, no mention of this on the website, so due to my husband not being ok to walk unaided, having our daughter who is autistic and luggage this was not an option. So I asked for a refund. I was told i had to take it up with hotel.com. On contacting them I was told this was not the case. So I am penalised because they are not disable accessible and out of pocket. I then had to pay for another hotel. I have emailed regarding a refund but no reply. Absolutely disgusting customer service.
Lynn
於 2025 年 3 月住了 1 晚
4/10
Graeme
於 2025 年 2 月住了 1 晚
10/10
Simon
於 2025 年 2 月住了 1 晚
4/10
Josimar
於 2025 年 2 月住了 1 晚
6/10
andrew
於 2024 年 11 月住了 1 晚
8/10
Andrew
於 2025 年 2 月住了 1 晚
10/10
Was upgraded to a great family room with a view of the Castle. The room and hotel had character I wasn’t expecting. Great central location including for the station.
Sam
於 2025 年 1 月住了 1 晚
10/10
Jackson
於 2025 年 1 月住了 1 晚
2/10
It was smelly as i when up stairs no toilet in room, mold in bathroom, kettle but no cups and no water not safe for a woman on there own, never staying there i wouldn't recommend anyone to stay, i would love to put some pictures on the review it was DIRTY. Never again.
Natalie
於 2025 年 1 月住了 1 晚
10/10
Comfortable beds and greta friendly staff. Two minutes from walking train station is a huge plus point. Decent continental breakfast included. Will defo stay again
Sadrul
於 2024 年 11 月住了 1 晚
10/10
Great service, easy check in and everything explained to us from the lovely lady behind the bar, would definitely stay again