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Reviews of Gamston Lock, Nottingham by Marston's Inns

4 out of 5
Gamston Lock, Nottingham by Marston's Inns
Radcliffe Road, Nottingham, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 320 out of 500 reviews" "
Rating 8 - Good. 136 out of 500 reviews" "
Rating 6 - Okay. 28 out of 500 reviews" "
Rating 4 - Poor. 10 out of 500 reviews" "
Rating 2 - Terrible. 6 out of 500 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Lucy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Gamston Lock on 2024/5/7
LucyThank you for your reviewGlad you enjoyed your stay with usTerry and the Team

10/10 Excellent

Stewart

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, comfortable well appointed room, good restaurant, friendly and helpful staff. Highly recommended
Stayed 1 night in Mar 2024
Response from The Gamston Lock on 2024/3/23
StewartThank you for your reviewGlad you enjoyed your stay with usHope to see you again soonTerry and the Team

8/10 Good

Margaret

Stayed 2 nights in Mar 2024
Response from The Gamston Lock on 2024/4/6
MargaretThank you for your reviewGlad you enjoyed your stay with usTerry and the Team

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Gamston Lock on 2024/2/28
Jennifer Thank you for your reviewGlad you enjoyed your stay with usHope to see you soonTerry and the Gamston Lock Team

4/10 Poor

M

Disliked: Cleanliness, property conditions & facilities
Shame that this place has gone down hill
We have stayed at the Gamston Lock on many occasions and always found it to be a decent place. However this time it had gone down hill dramatically. The room was dirty, hairs in the bath that we had to clean before we could use it, hairs under the toilet seat even in the sink and on the bedding. There was only one bath towels so one of us had to use a hand towel when we came out of the shower. The table in the room was dirty and in need of a good wipe. One of the cups was dirty and needed washing. The main automatic door in to the hotel area was broken and was left open all night even though there is no reception area or anyone to keep an eye on it. There was a coke bottle dumped in that area that was there for the duration. In the morning when we went to the restaurant for breakfast there was a huddle of staff in the corner of the restaurant, one of which was on a very loud video call with someone so the whole restaurant could hear. Someone decided to wash the floor in a busy thoroughfare through the toilets which made it absolutely lethal, regardless of whether they put a sign out, they should have been doing this before the restaurant opened.
Stayed 1 night in Feb 2024
Response from The Gamston Lock on 2024/2/20
MThank you for your review Sorry you felt the room was not to our normal standards.The main doors are waiting to be repaired and parts are on order, we have a night porter on from 10.30pm and 6.30am so the security of the building is safe We have to clean the pub while customer are in as we open at 7am for breakfast, and has you said we always ensure that wet floor signs are up as per health and safety regulations Terry and the Team

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from The Gamston Lock on 2024/2/20
Thank you for your reviewGlad you enjoyed your stay with usTerry and The Gamston Lock Team

10/10 Excellent

MICHAEL

Stayed 1 night in Feb 2024
Response from The Gamston Lock on 2024/3/23
Michael Thank you for your reviewGlad you enjoyed your stay with usHope to see you again soonTerry and the Team

10/10 Excellent

Sophie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from The Gamston Lock on 2024/2/20
Thank you for your reviewGlad you enjoyed your stay with usTerry and The Gamston Lock Team

10/10 Excellent

Tomasz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from The Gamston Lock on 2024/2/20
Thank you for your reviewGlad you enjoyed your stay with usTerry and The Gamston Lock Team

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fab family room, plenty of space even with two extra single beds. Good tea and coffee facilities. Room was very clean and well provided. Great breakfast on site, wonderful staff all round.
Stayed 2 nights in Feb 2024
Response from The Gamston Lock on 2024/2/20
Thank you for your reviewGlad you enjoyed your stay with usTerry and The Gamston Lock Team

10/10 Excellent

sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money Clean fresh comfortable Pub great food would recommend
Stayed 1 night in Feb 2024
Response from The Gamston Lock on 2024/2/20
Thank you for your reviewGlad you enjoyed your stay with usTerry and The Gamston Lock Team

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Gamston Lock on 2024/2/20
Thank you for your reviewGlad you enjoyed your stay with usTerry and The Gamston Lock Team

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Simply amazing. I will make a return
Stayed 1 night in Feb 2024
Response from The Gamston Lock on 2024/2/20
Thank you for your reviewGlad you enjoyed your stay with usTerry and The Gamston Lock Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from The Gamston Lock on 2024/2/20
Thank you for your reviewGlad you enjoyed your stay with usTerry and The Gamston Lock Team

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a warm welcome, rooms are spotless and comfortable.
Stayed 1 night in Jan 2024
Response from The Gamston Lock on 2024/2/20
Thank you for your reviewGlad you enjoyed your stay with usTerry and The Gamston Lock Team

8/10 Good

Grant

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly clean and nice stay
Lovely pub and rooms, would stay again.
Stayed 1 night in Jan 2024
Response from The Gamston Lock on 2024/2/20
Thank you for your reviewGlad you enjoyed your stay with usTerry and The Gamston Lock Team

10/10 Excellent

Clare

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed
Stayed 1 night in Dec 2023
Response from The Gamston Lock on 2024/2/20
Thank you for your reviewGlad you enjoyed your stay with usTerry and The Gamston Lock Team

10/10 Excellent

Abdollah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Gamston Lock on 2024/2/20
Thank you for your reviewGlad you enjoyed your stay with usTerry and The Gamston Lock Team

10/10 Excellent

Gabi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 couldn’t be better! Such great value for money, and the staff were super helpful. Lovely breakfast for only £8 each, the room was clean and large. We’ll definitely be back if near the area.
Stayed 1 night in Jan 2024
Response from The Gamston Lock on 2024/2/20
Thank you for your reviewGlad you enjoyed your stay with usTerry and The Gamston Lock Team

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and nice breafast
A lovely clean room. Full English breakfast was nice.
Stayed 1 night in Jan 2024
Response from The Gamston Lock on 2024/2/20
Thank you for your reviewGlad you enjoyed your stay with usTerry and The Gamston Lock Team

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
The stay was,as always, excellent. Good quick service at check in. Friendly and professional. The room in great condition. Clean.roomy and the best bed ever.
Stayed 1 night in Jan 2024
Response from The Gamston Lock on 2024/2/20
Thank you for your reviewGlad you enjoyed your stay with usTerry and The Gamston Lock Team

10/10 Excellent

Robert

Stayed 1 night in Dec 2023
Response from The Gamston Lock on 2024/2/20
Thank you for your reviewGlad you enjoyed your stay with usTerry and The Gamston Lock Team

8/10 Good

Nicholas

Liked: Staff & service, property conditions & facilities, room comfort
Fantastic value for money
We needed a night stop prior to an early hospital appointment and this great value option was the nearest accommodation. On the plus side, amazing value: free parking: adequate dining next door: fantastic free wifi: modern amenities in the room: quality tea and coffee. On the not so good side: a musty smell in the bathroom: bed OK, but not as comfortable as a Premier Inn: carpet and walls marked here and there: noise from surrounding room, but this is the norm in this type of accommodation.
Stayed 1 night in Dec 2023
Response from The Gamston Lock on 2024/2/20
Thank you for your reviewGlad you enjoyed your stay with usTerry and The Gamston Lock Team

4/10 Poor

Andrew

Business traveler
Disliked: Staff & service, property conditions & facilities
Badly stained carpets in bedroom and not the cleanest of places.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jason

Stayed 2 nights in Dec 2023

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb value for money
The nicest place I've stayed for a long time. The room was super clean and the bed was both mahooosive and comfy. The room also had really nice coffee, tea and biscuits. Excellent breakfast options with inclusions for both veggies and vegans.
Stayed 1 night in Dec 2023

8/10 Good

graham

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reception inside pub, not good when it was snow and ice.only 1 coffee and tea each in the room !
Stayed 1 night in Dec 2023

8/10 Good

laura

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

STUART

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff.....pleasant room....they forgot to make my breakfast but no real issues!
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was simple, nice and clean. Some scuffs on the walls but had everything you would want for an overnight stay. The price is very reasonable and the bed very comfy.
Stayed 1 night in Dec 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Gamston Lock was ideally located for my daily trips to work. The staff were very friendly and helpful. I will definitely stay again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room - big bed, comfortable and very clean. Nothing not to like
Stayed 1 night in Nov 2023
Response from The Gamston Lock on 2023/11/28
Samantha Thank you for your review Glad you enjoyed your visit with us Hope to see you again soon Terry and The Team

8/10 Good

Raymond

good location for city
Stayed 1 night in Nov 2023
Response from The Gamston Lock on 2023/11/28
Raymond Thank you for your review Glad you enjoyed your visit with us Hope to see you again soon Terry and The Team

8/10 Good

Ian

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The Gamston Lock on 2023/11/21
IanThank you for your review Glad you enjoyed your visit with us Hope to see you again soon Terry and The Team

10/10 Excellent

Michael

Stayed 1 night in Nov 2023

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They hotel was clean and tidy. as a couple traveling in a double room we only had 1 bath towel and 1 hand towel. check in was in the reasturant next door. food was ok breakfast was cooked fresh and not out on the side to self serve. The hotel is on a main road with nothing really around. we didnt sind it noisey and we did taake the long walk into Nottingham centre. Taxi was £12 to get back.
Stayed 1 night in Nov 2023
Response from The Gamston Lock on 2023/11/13
HayleyThank you for your reviewGlad you enjoyed your visit with usHope to see you again soonTerry and The Team

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay .convenient and easy
Stayed 1 night in Nov 2023
Response from The Gamston Lock on 2023/11/13
MarkThank you for your reviewGlad you enjoyed your visit with usHope to see you again soonTerry and The Team

4/10 Poor

Caroline

Stayed 1 night in Oct 2023
Response from The Gamston Lock on 2023/11/13
Caroline Thank you for your reviewGlad you enjoyed your visit with usHope to see you again soonTerry and The Team

10/10 Excellent

Lorraine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Fantastic place to stay, staff are extremely friendly, rooms were spotless clean. Will definitely be using this hotel again
Stayed 1 night in Nov 2023
Response from The Gamston Lock on 2023/11/13
LorraineThank you for your reviewGlad you enjoyed your visit with usHope to see you again soonTerry and The Team

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The Gamston Lock on 2023/11/9
Thank you for your reviewGlad you enjoyed your stay with usTerry & The Team

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness, staff & service
Unable to adjust heating in our room. Quite chilly. No towel rail in bathroom despite notice advising us to hang our towels there. Liked the biscuits and availability of hot drinks in our room.
Stayed 2 nights in Oct 2023
Response from The Gamston Lock on 2023/11/2
Hi Susan I would like to apologise that you were unable to adjust your heating in your room I will look into this. I hope you would stay with us again in the future?Kind RegardsTerry and the Team

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Good value - would recommend
Stayed 1 night in Oct 2023
Response from The Gamston Lock on 2023/10/27
HelenaThank you for your reviewGlad you enjoyed your stay with usHope to see you again soonTerry and the Team

8/10 Good

Matthew

Stayed 1 night in Oct 2023
Response from Terry and the Team on 2023/10/13
Matthew,Thank you for your review.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from The Gamston Lock on 2023/10/12
LeslieThank you for your reviewGlad you enjoyed your stay with usHope to see you again soonTerry and the TEAM

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The Gamston Lock on 2023/10/10
MarkThank you for your reviewGlad you enjoyed your stay overallTerry and the Team

8/10 Good

Julie

Stayed 1 night in Oct 2023
Response from The Gamston Lock on 2023/10/11
JulieThank you for your reviewHope to see you again soon Terry and the Team

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good when we stay here. Rooms just right and food excellent
Stayed 2 nights in Oct 2023
Response from The Gamston Lock on 2023/10/5
PeterThank you for your reviewGlad you enjoyed your stay with usHope to see you again soonTerry and the Team

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good Inn
A very welcoming Inn. The staff were all very professional and helpful, the rooms were lovely and comfy and well equipped. The selection of food and drinks was superb. I would definitely stay at Gamston Lock again
Stayed 2 nights in Oct 2023
Response from The Gamston Lock on 2023/10/5
RuthThank you for your reviewGlad you enjoyed your stay with usHope to see you again soonTerry and the Team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean comfortable stay
Stayed two nights, nice big car park, quiet clean comfortable rooms. Only observation was that whilst the air conditioning worked very well it was very noisy with a constant gurgling water noise. Didn’t have breakfast but dinner was pretty decent. Friendly efficient staff. Would definitely stay again.
Stayed 2 nights in Sep 2023
Response from The Gamston Lock on 2023/10/5
MichealThank you for your reviewGlad you enjoyed your stay with usHope to see you again soonTerry and the Team